Hi all. Have a 2012 Prius that won't start.

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by joatman, Jun 23, 2015.

  1. joatman

    joatman Junior Member

    Joined:
    Apr 11, 2008
    2
    0
    0
    Location:
    Wisconsin
    Vehicle:
    2012 Prius
    Model:
    Three
    Had it trucked in to the dealer. They found it had a bad mouse problem. "Checked all the wiring couldn't find any evidence of chewed wires except for some minor chewing that didn't go through the insulation".
    Said the computer that controls the start button was bad. After eight days and $2095.00 they installed a new computer. Still won't start. Insurance won't cover it because no wiring was chewed through the insulation.? They spent five hours on the phone with Toyota today to no avail. Any suggestions as to where do I go from here? They want to keep looking. 62000 miles
    Thanks for any help.

    Al
     
    #1 joatman, Jun 23, 2015
    Last edited: Jun 23, 2015
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    95,364
    43,228
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    welcome! hows the 12v health? i hope you haven't paid them yet.
     
  3. Munpot42

    Munpot42 Senior Member

    Joined:
    Mar 12, 2012
    1,391
    541
    0
    Location:
    Santa Monica, Ca. 90405
    Vehicle:
    Other Hybrid
    Don't pay them and pick another dealer, one that might have a clue.
     
    Okinawa likes this.
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    95,364
    43,228
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    have you considered dying it?

    edit: what did spellcheck change to 'dying'? o_O
     
    #4 bisco, Jun 24, 2015
    Last edited: Jun 26, 2015
  5. joatman

    joatman Junior Member

    Joined:
    Apr 11, 2008
    2
    0
    0
    Location:
    Wisconsin
    Vehicle:
    2012 Prius
    Model:
    Three
    Checked the 12 volt before I had it hauled in and was 12.43 volts.
     
  6. Megan Sostre

    Megan Sostre New Member

    Joined:
    Jun 25, 2015
    6
    0
    0
    Location:
    Cleveland OHIO
    Vehicle:
    2006 Prius
    Model:
    Five
    I am not sure how to make my own post but I am also having teouble with my Prius not starting. 2006 hybrid parked car then came out 30 minutes later to leave and pushed power button and nothing, headlights work, brake lights work, hazards, interior lights come on and locks work but wont start and no dashboard lights come on or windows or radio. Any suggestions?
     
  7. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    15,118
    7,760
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    V
    This is a thread about possibly a bad 12v battery causing no start issues. Did you check that first?
     
  8. Megan Sostre

    Megan Sostre New Member

    Joined:
    Jun 25, 2015
    6
    0
    0
    Location:
    Cleveland OHIO
    Vehicle:
    2006 Prius
    Model:
    Five
    Im so bad on knowledge of cars. But I had a friend of mine come jumo both batteries, the one in the trunk and the one in front using two different vehicles and nothing worked. Could I possibly need to replace the 12v? My question is how domI replace something that I dont know is the actual issue?!
     
  9. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    15,118
    7,760
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    V
    jump starting should work if it's a bad battery. The biggest issue I would worry about is if the jump start was done wrong. If the polarity was reversed (positive and negative terminal), that will cause a lot of damage to the Prius.
     
  10. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    95,364
    43,228
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    12.43 is low, and may or may not be the problem.
     
  11. HaroldW

    HaroldW Active Member

    Joined:
    Mar 17, 2012
    716
    94
    0
    Location:
    Grand Forks BC Canada
    Vehicle:
    2014 Prius
    Model:
    Three
    12.43 is not low. 12v and lower is a concern. H
     
Loading...