High cost of 72mths 120,000km service for 2013 Prius V, reason?

The fuel filter is the very likely culprit. It's in the gas tank, and access is not easy.

Australia is the one place I've heard where Toyota recommends periodic replacement of the fuel filter. Maybe the only place.

Yeah I'd ask the service manager for an opinion, seems draconian. Seems like one service that could be by miles only??

My 2 cents: where they recommend replacement, they should revise the filter style, to be readily accesible, external to the gas tank.

Attached is an excerpt from 3rd gen Prius Repair Manual, detailing fuel pump replacement. I think the complexity to access/replace the filter on a v is basically the same.

These are Australian dollar prices I assume? That's 0.65 of US dollar, 0.92 of CDN dollar, just for reference.

Addendum:

Just happen to notice this, not sure if you're affected:

Press Release - TOYOTA AUSTRALIA TO RECALL VEHICLES DUE TO FUEL SUCTION PLATE

 

I agree with the above about the fuel filter but if the car is not under warranty I am not sure I would worry about it. I would ask the dealer and the third party mechanic exactly what they were quoting. It is pretty common for dealers to "suggest" services that are not required at that time. Some of the more expensive maintenance items include changing spark plugs (windshield wiper assembly must be removed), changing brake fluid (requires a scanner procedure), changing coolant and inverter coolant, changing the cvt oil, cleaning the egr (a big job) etc. However none of these are required at your mileage/month and some are never "required". The spark plugs and coolants are on the schedule but at much higher mileage/months than yours.

Examples of the US schedule at your mileage/months (converted from km).

 

Don't guess.
ASK the people doing the work.

 

welcome!
is the petrol sketchy there? i've never heard of replacing the fuel filter. i wonder what it involves?

you definitely need some aussie opinions on this, because at 120,000 km (75,000 miles)
we have nothing but tire rotation and inspections

 

Toyota Australia does recommend periodic fuel filter replacement. On the front cover of just-downloaded Toyota Australia Prius v Warranty and Service booklet, is this stamp:



Which I think overrules this, further in:



Again, a compromise might be to go by the km's only, ie: delay till 120K kms, regardless of months??

Source for manuals:
Toyota Service Information & Repair Manuals

 

is there an access port, or do they have to drop the tank?

 

See my attachment. The back seat bottom comes out, then you need to carefully pry off a lid installed with some kind of Form-In-Place gasket.. Then the fun begins...

Again, my 2 cents: Toyota should revise the fuel filter, at least in markets where periodic fuel filter replacement is spec'd, to be external to the tank, readily accessible. Ease of maintenance. Instead, we have "What, me worry?".

 

sounds better than dropping the tank i guess. will be interesting to hear how many hours toyota allows for it.

 

video on Corolla, similar maybe. Just the removal and install, not dissemble to get to the filter:

Guy's maybe getting Parkinson's?

 

i tried to watch it, but the music put me to sleep

 

Ask the service manager for an opinion too, doesn't hurt.

It's an absurd amount of effort, pulling the backseat off, gas dripping everywhere, dealing with the fragile innards of the pump (I've seen another video on extracting the filter, not simple either.).

 

One of the secrets in doing the fuel pump job is start with a low gas tank level.

And have a basin right next to the area you will be moving the pump assembly to.

Then you don't end up smelling the job you did for several weeks.

 

Yeah that video: the guy picks it up, full off gas, and you can almost hear his thoughts: "now what...".

 

Yeah poor planning.

Here's some pics when @The Critic and I replaced the fuel pump on our old 2010:

What did you do to ur Gen III Prius today????

One less thing the new owner had to worry about.