Hybrid Battery via NAPA

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by kammssss, Jun 25, 2016.

  1. kammssss

    kammssss Member

    Joined:
    Mar 30, 2007
    287
    84
    0
    Location:
    SoCal
    Vehicle:
    2005 Prius
    Model:
    Two
    Hey people,

    Has anyone bought a hybrid battery via NAPA? It's rebuilt by Doorman. I've read pretty good things about them on this forum. Plus, they have to be good to be vetted by NAPA. It's listed on NAPA for $1400 + $950 core exchange. Napa states a 3 years limited warranty. I am going by tomorrow to ask them for more details. I'll keep you posted.
     
  2. ILuvMyPriusToo

    ILuvMyPriusToo Senior Member

    Joined:
    Dec 4, 2014
    778
    512
    0
    Location:
    Outside Philly, PA
    Vehicle:
    2009 Prius
    Model:
    II
    Interesting development. Please keep us posted!
     
  3. S Keith

    S Keith Senior Member

    Joined:
    Sep 4, 2015
    799
    321
    0
    Location:
    AZ
    Vehicle:
    2003 Prius
    Dormans have been available from NAPA for some time. They usually have to be ordered.

    Google the site. There are definitely issues with Dorman, but it's likely a matter of you hearing about the problems, but not the vast majority that are fine.

    I'm personally aware of an individual with a 220K mile '06 that had 3 Dorman failures within the 3 year warranty period. Since he wasn't doing his own work, he was out some additional $ with each installation. He was so frustrated with it, he sold the car with a failed battery that had a little bit of warranty left.

    IMHO, as they have expanded, I believe quality control has suffered.

    Steve
     
    bisco likes this.
  4. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,777
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Not sure that is a sound concept.
    No knock on NAPA.
    But my guess is as an auto parts vendor, they cannot get the "new" batteries provided to and by Toyota. Toyota obviously would have you buy the HV battery from them, and have one of their service departments install. This leaves them dealing with Doorman.

    Honestly? I can't vouch for the long term reliability of quality of a rebuilt by Doorman or anyone else for that matter.

    All I can say, is I have read posts where people had trouble with Doorman and other rebuilt, re-manufactured batteries.
    I actually have NO memory of anyone claiming they had a OEM Toyota HV battery installed and then had problems.

    People are enticed by the cheaper buy in price, and the warranty. But I'm not sure it's worth it.
    If I had a lot of faith in keeping my Prius a significant time longer past a failed HV battery, I think it would be worth it to invest more into a Toyota OEM battery, even if the buy in price is higher and the stated warranty shorter. Because I'd rather a scenario where I don't have to worry about using a warranty.

    If you decide to go the NAPA, Doorman option, I would be interested in your Short Term/Long Term experience.
    I'd be perfectly happy if a reliable, dependable-and cheaper, HV battery replacement option was available.
     
    Robert Holt likes this.
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    94,734
    42,963
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    probably the best refurb widely available. they mostly stand behind the warranty, but as 's keith' states, if you're not doing your own labor, it can become costly. after 3 years? who knows. i would probably go new, rather than risk the headaches.
     
    snead_c likes this.
  6. kammssss

    kammssss Member

    Joined:
    Mar 30, 2007
    287
    84
    0
    Location:
    SoCal
    Vehicle:
    2005 Prius
    Model:
    Two
    I just ordered it. Napa said it would arrive Tuesday. The warranty says nothing about mileage, which I guess means unlimited for 3 years--super kool. The number one reason I chose Napa is because of the warranty. The guy told me to just bring it in and they'll just replace it. I don't ever have to worry about shipping cost; they're right down the street from me. Again, I'll keep everyone posted.
     
    Robert Holt and bisco like this.
  7. S Keith

    S Keith Senior Member

    Joined:
    Sep 4, 2015
    799
    321
    0
    Location:
    AZ
    Vehicle:
    2003 Prius
    That's a big advantage for Dorman right now. I don't know of any other national brand that can take shipping costs out of the equation; however, sales tax on that purchase is going to hurt, which might be a little more than the initial shipping; however, from that point forward, it's should make it worthwhile.

    For your sake, I hope it's a one-and-done deal. Good luck.

    Steve
     
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    94,734
    42,963
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    who is doing the labor?
     
  9. M in KC

    M in KC Active Member

    Joined:
    Jun 21, 2014
    358
    105
    0
    Location:
    KC, MO
    Vehicle:
    2005 Prius
    I initially went the NAPA/Dorman route when our HV battery failed a couple of months back for all the exact same reasons that you have rationalized. Unfortunately, the Dorman remanned battery I received had as many issues straight out of the crate as my failed battery. Dorman remanned batteries from what l have read seem to be hit or miss. In my case a solid miss. NAPA on the other hand was as solid as they come. I requested and was granted a full refund the next business day. That same day I swallowed and made an appointment at my local stealership for a new HV battery. The car performs so much better now. Best of luck on your experience.
     
    snead_c and bisco like this.
  10. kammssss

    kammssss Member

    Joined:
    Mar 30, 2007
    287
    84
    0
    Location:
    SoCal
    Vehicle:
    2005 Prius
    Model:
    Two
    Sorry to hear that. I hope it doesn't happen to me. BTW, when you got your refund, did you have to give back the Dorman battery? Thanks.
     
  11. M in KC

    M in KC Active Member

    Joined:
    Jun 21, 2014
    358
    105
    0
    Location:
    KC, MO
    Vehicle:
    2005 Prius
    Ya when I got my refund, I needed to return the Dorman battery and the shipping crate. The crate is fairly substantial, you'll see. My battery had an internal fault so there wasn't any point in keeping it as I didn't want to fool around with whack-a-mole module replacement and I knew by battery's ECUs were good I just had one or more cells below tolerance. Again hope yours works out for you.
     
  12. kammssss

    kammssss Member

    Joined:
    Mar 30, 2007
    287
    84
    0
    Location:
    SoCal
    Vehicle:
    2005 Prius
    Model:
    Two
    Yeahhhh! It's alive! I got the battery this morning as promised. It was ordered Saturday evening. Shipping via a national vendor is a plus. Comes in a crate that makes this thing pretty heavy. Took me about 3 hours. 20160628_103952.jpg 20160628_134431.jpg The battery's SOC (state of charge) via Scanguage was 59.5 when started. Drove for about 66 miles with the AC on high. No codes. Battery maintained it's charge at around 50ish SOC, which I think is pretty normal, at highway speeds. Brought back the core and Napa initiated a refund right away. That's another plus because I read that some companies will wait for up to 45days to refund the core deposit. Also, Dorman has a barcode on everything, from the date/time battery was tested and voltage results of each module. I managed to peak through and saw a handful of modules with their barcodes. That's a good indication of quality control. Last, I'll keep the community updated on my battery. Thanks for wishing me luck. 20160628_103952.jpg 20160628_134431.jpg 20160628_132316.jpg
     
    farmecologist, Robert Holt and bisco like this.
  13. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    15,019
    7,696
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    V
    You should've opened up the case before installing the battery. That way you can check what modules you got, you wanted gen3 modules, maybe you got them
     
  14. ILuvMyPriusToo

    ILuvMyPriusToo Senior Member

    Joined:
    Dec 4, 2014
    778
    512
    0
    Location:
    Outside Philly, PA
    Vehicle:
    2009 Prius
    Model:
    II
    Hope your experience continues to be a good one!
     
  15. kammssss

    kammssss Member

    Joined:
    Mar 30, 2007
    287
    84
    0
    Location:
    SoCal
    Vehicle:
    2005 Prius
    Model:
    Two
    There are multiple seals on the battery and a warning that the warranty will be void if removed. What is an indicator of 3rd generation cells? Thanks.
     
  16. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    15,019
    7,696
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    V
    Oh best not open it up. You don't want to lose your warranty. The serial numbers on the modules will let you know when they were manufactured. But it's not important enough to lose your warranty over.
     
  17. ericbecky

    ericbecky Hybrid Battery Hero

    Joined:
    Mar 12, 2004
    4,358
    3,162
    1
    Location:
    Madison, Wisconsin
    Vehicle:
    2005 Prius
    Model:
    Two
    How dirty was you Hybrid Battery fan when you opened it up?
    Any pics of that?
     
  18. kinglew

    kinglew Member

    Joined:
    Sep 4, 2014
    318
    49
    0
    Location:
    ny
    Vehicle:
    2020 Prius Prime
    Model:
    XLE
    Don't open case to after warranty runs out void warranty seals on case. My over 18 months over 45 k miles still going strong bought from summit auto 1305 + 975 core deposit return when I return the core .going like the engersier bunny my 2 cents
     
    kammssss likes this.
  19. ericbecky

    ericbecky Hybrid Battery Hero

    Joined:
    Mar 12, 2004
    4,358
    3,162
    1
    Location:
    Madison, Wisconsin
    Vehicle:
    2005 Prius
    Model:
    Two
    Sorry I meant when you opened the FAN.

    The fan is not part of the case. It is off to the side.
     
  20. jadziasman

    jadziasman Prius owner emeritus

    Joined:
    Jan 17, 2011
    1,355
    480
    0
    Location:
    District 6
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Is it true that Toyota will not accept a Dorman remanufactured HV battery when exchanging old for new? I read somewhere that this happened to a Dorman battery owner when they wanted to buy a new Toyota HV battery at a stealership.

    By the way, has anyone tried buying a new Gen 2 HV battery from Amazon.com? There is no mention of a core charge on their website even though the seller is Toyota. I added the battery to my cart and still the $1350 core charge was not shown.
     
    FireFighterHill likes this.
Loading...