Inside rear view mirror falls off when closing rear hatch???!!!!

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by MVFlyer, Oct 14, 2009.

  1. MVFlyer

    MVFlyer Junior Member

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    OK--I was wondering if anyone else ever had this problem--I closed the rear hatch the other day in my 2006 Prius, and the inside rear view mirror just fell off, taking some of the windshield glass with it!! Took it to the local dealer, they called the regional manager, and since it's off warranty, they won't touch it. Toyota national customer service says the same thing--they won't fix it for a car that has 72K miles on it.

    Now I understand that the warrany period has run out, but this seems to be way beyond normalcy. I just don't expect a rear view mirror to spontaneously break off when a door is closed--and Toyota's argument that the car has too many miles on it doesn't hold--I expect certain things to last the lifeof the car, and the inside mirror is one of them.

    Any opinions? Anone else this happened to?
     
  2. direstraits71

    direstraits71 Member

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    Picture please.
     
  3. dogfriend

    dogfriend Human - Animal Hybrid

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  4. 2009Prius

    2009Prius A Wimpy DIYer

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    I heard that if the frame around the windshield gets rusted then it will stress the glass to cause it to break. I would check the frame for rusts. Good luck! :)
     
  5. Ct. Ken V

    Ct. Ken V Active Member

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    MVFlyer,

    Your car insurance should pay for your windshield replacement [maybe in full & shouldn't increase your premium rates (under the comprehensive part of your policy)] & that should include the removal of your mirror from the old (bit of) glass & attaching it to your new glass (as it would in any normal windshield replacement). But I agree with 2009Prius to check for rust (& its cause, if present) in case any body work repairs are in order before the new glass gets set in.

    Ken (in Bolton,Ct)
     
  6. MVFlyer

    MVFlyer Junior Member

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    Hi Ken--thanks for the suggestion--I thought about this (and the Toyota rep suggested the same thing). I don't see any signs of rust around the frame, but who really knows until the windshield is pulled. I'm still following up with Toyota--I haven't given up yet--I still feel as though they have some responsibility after getting dissed by the rep. They had the audacity to send me a 'Resolution Survey' by the VP of Customer Retention (OK, it was automatically sent by computer)--I did say that my issue wasn't really resolved.

    I'll follow up with my insurance company and see what they have to say. Thanks! MVF
     
  7. MVFlyer

    MVFlyer Junior Member

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    Thanks for the suggestion--I don't see anything that resembles rust--it's a Northern California car, and hasn't been subjected to salt--and I'm in the dry part of the SF Bay area, so it's not in fog all the time. I'll post a picture of the damage when I get a chance for yuks and giggles. Thanks! MVF
     
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  8. Mike K

    Mike K New Member

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    There is special glue available at a windshield repair shop that should work to re-glue it back to the windshield. Not a big problem to fix at all.
     
  9. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

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    Of all the problems you could have, this is a hella funny one. Please post video.
     
  10. Ct. Ken V

    Ct. Ken V Active Member

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    Mike K,

    Are you saying that the special adhesive you suggest will glue the glass piece back into the remainder of the windshield because I wouldn't trust the safety of the rest of the windshield glass in MVFlyer's car since he wrote in the 2nd line of his original post that when the mirror fell off it took "some of the windshield glass with it!" ?

    Ken (in Bolton,Ct)
     
  11. dogfriend

    dogfriend Human - Animal Hybrid

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  12. Ct. Ken V

    Ct. Ken V Active Member

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    O.K., dogfriend,

    I give! That's twice in this thread that you've responded with only "JB Weld". Am I missing something, or would you care to clarify? I may just be hard-headed.

    Ken (in Bolton,Ct)
     
  13. dogfriend

    dogfriend Human - Animal Hybrid

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    Rather than replace the windshield because it took part of the glass when the rear view mirror fell off, I suggest using JB Weld to glue the chip and mirror bracket back to the windshield.

    I had this issue with the Ford Ranger that I used to own. My GF would grab the mirror to adjust it and she would snap the metal bracket off of the windshield. I glued it back on using the special glue that they sell for that purpose. She broke it off again a few weeks later. After the second time of gluing it on only to have her break it off with her ultra human strength, I glued it on using JB Weld. It never came off again.
     
  14. Ct. Ken V

    Ct. Ken V Active Member

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    Thanks, dogfriend,

    O.K., now I get it!! I never heard of that adhesive. Now your brief response makes sense, but do you think that would glue glass to glass? And I wonder why his glass was weak enough in the first place to just let go of a chunk of itself like that. It makes me think that a windshield replacement would be the safest way to go.

    Ken (in Bolton,Ct)
     
  15. dogfriend

    dogfriend Human - Animal Hybrid

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    JB Weld is a two part epoxy reinforced with steel filings. It is very strong for most purposes and will stick very well to glass. It dries a dark grey, but that shouldn't be a problem because the mirror bracket is in an area where you never need to see through the glass.

    Regarding the safety aspect, it is hard to tell without seeing a photo, but I'm thinking that there was probably some type of flaw or defect in the windshield glass at that point. As long as the divot from the mirror bracket doesn't go through, I think it would be ok to attempt a repair. If it is weak, the stresses on the glass from driving (or from temperature variation) will propagate a crack and the windshield would then have to be replaced anyway.

    I think its worth a try because its much easier and less hassle than replacing the windshield. JMO.
     
  16. Michgal007

    Michgal007 Senior Member

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    Reviving this old thread since my interior mirror fell off last week. I got in the car and noticed something was missing. It was undamaged on the floor. Weird enough, I was about to go to the dealer to get an oil change, and they glued it back on for me (for free). They told me that the car should not be driven for 24 hours, but I had no other choice at the time. It was fine for 2 weeks, and then it fell off again while someone was closing the rear hatch. The original windshield was replaced about a year ago, so may be the mirror didn't glue the proper way back then. I will try JB Weld as suggested here. Can I use superglue as well?

    Also, someone stole a part of my fancy blind spot mirror from the right side. Not having a good 'mirror week'. :)
     
  17. Politburo

    Politburo Active Member

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    Super glue is generally not too good on glass.
     
  18. dogfriend

    dogfriend Human - Animal Hybrid

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    You can also try the special glue they sell at auto parts stores just for gluing the mirror bracket back on. Just remember JB Weld is permanent :madgrin:
     
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  19. rbarksdale

    rbarksdale New Member

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    Yes! Just happened to my Prius. Closed back hatch, rear view mirror fell off and took some glass with it. Very perplexing, and I am SO glad to find I am not alone... Hmmm, now what?
     
  20. bisco

    bisco cookie crumbler

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