1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Is anyone running the Shop

Discussion in 'PriusChat Shop Forum' started by mnky357us, Oct 6, 2007.

  1. mnky357us

    mnky357us bweverka

    Joined:
    Sep 29, 2007
    42
    0
    0
    Location:
    Cornelius, Oregon
    Vehicle:
    2011 Prius
    Model:
    IV
    I ordered some mats for my 2008 prius several days ago and
    Paypal sent me a notice that the shop had been paid, but I
    never got any confirmation from the Shop itself, and there
    has not been anything taken out of my bank account.
    I have never had this happen before. they don't even answer
    emails of which I sent 2.

    I went and checked my order status and it says: Nothing has been
    orderd yet.

    Anyone else had this problem?

    I could have ordered them from ebay and atleast I would have
    got some sort of confirmation of an order.

    They should have a way to cancel an order so you can order
    them somewhere else.

    Any Idea's?
    Bob/Sharon
    2008 Toyota Prius
    Seaside Peral
    Package #5
     
    #1 mnky357us, Oct 6, 2007
  2. Neicy

    Neicy Member

    Joined:
    Apr 29, 2007
    834
    19
    0
    Location:
    Wakefield, MA.
    Vehicle:
    2021 Prius Prime
    Model:
    XLE
    When I ordered some stuff, after completing the Paypal section I had to click on the link and go back to PC shop to complete the order and get confirmation. It said be sure to do this. Did you have to do that? I wonder if that somehow finalizes the order. I just got some stuff this week with no problem. Actually faster than I thought I would! Only thing missing is the priuschat window decal (I think - haven't actually looked through the entire decal package yet). Danny may be away or otherwise unable to access email.
     
    #2 Neicy, Oct 6, 2007
  3. efusco

    efusco Moderator Emeritus
    Staff Member

    Joined:
    Nov 26, 2003
    19,891
    1,191
    9
    Location:
    Nixa, MO
    Vehicle:
    2004 Prius
    Model:
    N/A
    Give him a few days, if you haven't heard anything by about Tuesday let me know and I'll email danny at his super secret address.
     
    #3 efusco, Oct 6, 2007
  4. mnky357us

    mnky357us bweverka

    Joined:
    Sep 29, 2007
    42
    0
    0
    Location:
    Cornelius, Oregon
    Vehicle:
    2011 Prius
    Model:
    IV
    <div class='quotetop'>QUOTE(efusco @ Oct 6 2007, 05:15 PM) [snapback]522249[/snapback]</div>
    Well, on Monday I got an answer to my email about my order:

    Hello. Thanks for visiting the PriusChat Shop. While we did receive your
    PayPal payment notification of your ExactMats order, unfortunately, your
    order did not get processed through to the Shop. We would be happy to
    send your order on, however, that PayPal information does not include a
    shipping address. To what address would you like your order shipped?

    That is the first time that has ever happened to me using PayPal...
    Anyway I sent them the shipping info. Yesterday.

    Bob/Sharon
    2008 Prius
    Seaside Peral
    Package #5
     
    #4 mnky357us, Oct 9, 2007
  5. tcooper185

    tcooper185 Member

    Joined:
    Nov 29, 2003
    122
    1
    0
    Location:
    Rock Hill, SC
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    <div class='quotetop'>QUOTE(Bob/Sharon @ Oct 9 2007, 08:21 AM) [snapback]523044[/snapback]</div>
    I've had this happen at other shops that use PayPal...sometimes PayPal tweaks their checkout system but doesn't inform the "shopkeepers".

    You'll get your Mats...I'm loving my HeatShield.

    Tim
     
    #5 tcooper185, Oct 9, 2007
  6. patsparks

    patsparks An Aussie perspective

    Joined:
    Jul 12, 2007
    10,664
    567
    0
    Location:
    Adelaide South Australia
    Vehicle:
    2004 Prius
    Model:
    N/A
    I always email the vendor with the payment number, my user name my real name and my delivery address. Only takes 30 seconds. At the same time I thank them in advance for their efforts.
     
    #6 patsparks, Oct 9, 2007
  7. Rae Vynn

    Rae Vynn Artist In Residence

    Joined:
    May 21, 2007
    6,038
    707
    0
    Location:
    Tumwater, WA USA
    Vehicle:
    2007 Prius
    Model:
    Two
    The last time I ordered from the Accessories store (my BT plate!), I made sure I followed the instructions to click Return to store(site, vendor, whatever it says), where I got the confirmation that the order went through.

    BT plate arrived yesterday, right on schedule!
     
    #7 Rae Vynn, Oct 9, 2007
  8. mnky357us

    mnky357us bweverka

    Joined:
    Sep 29, 2007
    42
    0
    0
    Location:
    Cornelius, Oregon
    Vehicle:
    2011 Prius
    Model:
    IV
    <div class='quotetop'>QUOTE(Rae Vynn @ Oct 9 2007, 09:20 PM) [snapback]523392[/snapback]</div>
    Got our exact mats yesterday 10/17 ordered on 10/04 - 13 days
    counting weekends.

    2008 Seaside Pearl
    On first tank of gas says 45.4 mpg so far
    Package #5
     
    #8 mnky357us, Oct 17, 2007
(You must log in or sign up to post here.)