1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Looking forward to dumping my Prius

Discussion in 'Gen 2 Prius Main Forum' started by Thithasko, Dec 27, 2008.

  1. Thithasko

    Thithasko New Member

    Joined:
    Jan 24, 2006
    2
    0
    0
    My 2006 Prius has turned out to be the most unreliable vehicle I have ever owned in 52 years of driving. Since last August it has died and been in the agency shop four times- it is there now. The first time I was told that it was an internal short in the battery- a one in a million problem (so 999,999 of you out there are safe). It was in the shop for a week that time. A few weeks later I got the red triangle of death and the car died. The agency shop had it for two days, said that they could not repeat the incident and returned the car to me. I drove less than three miles and got the red triangle of death again. This time they had it in the shop for three weeks (here I am paying Toyota Finance for a Prius and I'm driving a Corolla loaner).Tthey said that they thought it was a broken wire leading to the fuel pump. All was well for a few weeks,and then, gee, what a surprise, the red triangle of death again. That was a bit over two weeks ago, and the Prius is still in the shop (at least they took some pity on me apparently because I am driving a Camry loaner this time). In a few minutes I am off to the agency to look at trading the Prius in for a RAV4, although at this point Honda is looking good.
     
  2. ctbering

    ctbering Rambling Man

    Joined:
    Jun 6, 2008
    1,650
    123
    5
    Location:
    Chicago Illinois
    Vehicle:
    2008 Prius
    Model:
    Five
    Well I'd look for another car too. These kind of problems with american cars always created bad feelings with me. I would look at Honda and if your still ok with Toyota products I think they are an excellent choice, including dare I say, Prius, after all 1 in a million chances it could ever happen to you again.
     
  3. qbee42

    qbee42 My other car is a boat

    Joined:
    Mar 2, 2006
    18,058
    3,074
    7
    Location:
    Northern Michigan
    Vehicle:
    2006 Prius
    Where do you live that you refer to the dealer as an "agency"? Have you owned this 2006 since it was new? If so, how was the performance up until this set of problems?

    Perhaps you are working with a poor dealer. We had a Subaru that was like that. It had a series of problems, and they always came in clusters. It would take the dealer two or three tries to get a problem fixed. Then we moved to a different city, where they had a really big Subaru dealer with lots of experience. Suddenly our troublesome Subaru was no trouble at all. Having a good dealer made all of the difference in the world. Small problems were instantly fixed and didn't come back or turn into big problems.

    Tom
     
  4. bwilson4web

    bwilson4web BMW i3 and Model 3

    Joined:
    Nov 25, 2005
    27,254
    15,454
    0
    Location:
    Huntsville AL
    Vehicle:
    2018 Tesla Model 3
    Model:
    Prime Plus
    An internal short can occur from multiple sources: (1) battery module leak, or (2) any short between the inverter and the battery. If it is intermittent, it can be maddening to locate and pretty much requires a lot of expensive swapping of parts.

    Just a couple of questions:

    1. You've been the only owner?
    2. Odometer reading?
    3. Geographical area?
    4. Typical driving profile?
    5. Any technical details from the agency paper work?
    Thanks,
    Bob Wilson
     
  5. patsparks

    patsparks An Aussie perspective

    Joined:
    Jul 12, 2007
    10,664
    567
    0
    Location:
    Adelaide South Australia
    Vehicle:
    2004 Prius
    Model:
    N/A
    Thank you for getting that 1 bad car. Can you write down the VIN number so we can avoid it and know our Prius will be as reliable as, well ...
    ... as a Prius.
     
  6. Thithasko

    Thithasko New Member

    Joined:
    Jan 24, 2006
    2
    0
    0
    I bought the Prius new, and have been the only driver. No problems until I hit about 40,000 miles. The car now has about 46,000 on it. Regarding geographic area, I live in the suburbs just north of Philadelphia, PA. My driving is 98% suburban, 2% into the city. Even though my grandson called them "car stores" I have referred to them as car agencies all my life. The Prius has been serviced only at the agency, and I am satisfied with the work they do. My wife has a Lexus RX330 thet is also serviced by the Lexus division of the same agency, and there have been no problems with her car. I just askled them to print out a detailed service history on the Prius and I will pick it up on Monday. I should say that after the first incident- the internal short, for all the other times it died the computer has read fuel starvation.

    The car has been in the agency's service shop 42 days since it died the first time. Regional service managers have been called in various times, to not much avail. Next we contact Toyota Corporate and take it from there.

    My fear is being in the middle of heavy traffic on interstate 95 with my grandchildren (ages 8 and 4) who live in N.J. and having the car die there. I can't trust it any more.

    Since I said that I was looking into a RAV4 today (we decided to hold off until corporate is contacted so I did not purchase one yet) I am not soured on Toyota. Previous to the Prius, I drove two RAV4s, My wife has a Lexus and my son drives an Echo. Saying Honda looks good was just blowing off steam.
     
  7. TravelBliss

    TravelBliss It's worth the wait !!!

    Joined:
    Apr 22, 2008
    158
    0
    0
    Location:
    Sunny Prius heaven :)
    Vehicle:
    2008 Prius
    Sorry to hear about your Prius lemon.
    I also own a RAV-4 and its been very reliable the last 10 years.
    Good luck on your next Toyota. I hope your experience with the Prius isn't contagious !!
     
  8. cycledrum

    cycledrum PSOCSOASP

    Joined:
    Apr 9, 2008
    8,245
    1,202
    0
    Location:
    NorCal
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    I'd be looking into a lemon law suit given the attempts to repair and time out of service. In CA, 3 attempts and no fix, qualifies to start a case.

    Hope you don't need to trade in.
     
  9. toxicity

    toxicity A/C Hog

    Joined:
    Sep 28, 2008
    146
    5
    0
    Location:
    Houston, Texas
    Vehicle:
    2007 Prius
    I'm sorry to hear about your bad situation but it is not typical. My Prius was in a major accident prior to my purchasing it and hasn't given me any problems so far, and I'm one of those kinds of people who just drives the car and then fixes it if it breaks; maintenance is an afterthought for me.
     
  10. Rae Vynn

    Rae Vynn Artist In Residence

    Joined:
    May 21, 2007
    6,038
    707
    0
    Location:
    Tumwater, WA USA
    Vehicle:
    2007 Prius
    Model:
    Two
    Wow, your bad luck Karma sure kicked in.

    I think I'd look to balance that out by buying a Lottery ticket... :p

    Hope it all works out for you!
     
  11. Michgal007

    Michgal007 Senior Member

    Joined:
    Aug 24, 2006
    1,321
    98
    0
    Location:
    Macon, GA
    Vehicle:
    2006 Prius
    Model:
    N/A
    I'd dump my car if it stops in the middle of the road for 'no reason' too. Sorry to hear about your troubles.
     
  12. bwilson4web

    bwilson4web BMW i3 and Model 3

    Joined:
    Nov 25, 2005
    27,254
    15,454
    0
    Location:
    Huntsville AL
    Vehicle:
    2018 Tesla Model 3
    Model:
    Prime Plus
    Thank you!
    For some of us, the Prius is a also a puzzle, a most interesting engineering Rubik's cube. We are the ones who learn more from failures, not that we are insensitive to the problems, but because it gives us insights that we may be able to put to good use in the future.

    Your history with this vehicle has gotten a bunch of us to start running down the possible hypothesis. We'll be fascinated to read the maintenance record. Speculation, I'd start with the connectors followed by checking the wiring closely. Either one have often led to intermittent failures that are very difficult to resolve.

    You've got the "A" team.

    Nor should you until it is diagnosed and corrected. Be sure to ask for the failed parts if nothing else just to understand what happened.

    GOOD LUCK!
    Bob Wilson
     
  13. paprius4030

    paprius4030 My first Prius

    Joined:
    Aug 12, 2004
    2,077
    296
    0
    Location:
    Ormond Beach,Fl.
    Vehicle:
    2012 Prius
    Model:
    Two
    I'd be looking at the "lemon law" also, In fact I believe there is a large law firm that's in Philly that deals with that. I see some billboards some time in my travels for them I think there number is 1-800-lemonlaw
     
  14. gmalis1

    gmalis1 New Member

    Joined:
    Aug 2, 2008
    134
    14
    1
    Location:
    Northwest 'burbs, Chicago
    Vehicle:
    2010 Prius
    Model:
    IV
    Does a 2006 vehicle with over 40,000 miles on it qualify as a lemon and require legal action?

    I'm not an attorney, so I'm just asking.
     
  15. efusco

    efusco Moderator Emeritus
    Staff Member

    Joined:
    Nov 26, 2003
    19,891
    1,192
    9
    Location:
    Nixa, MO
    Vehicle:
    2004 Prius
    Model:
    N/A
    I'd sure be looking at a different service dept....after contacting Toyota customer care. I suspect this is (these are) fixable issues and that it's as much an issue with the service dept. as it is the car.

    Try to appreciate that there are about a million Prii on the roads of the world and issues such as yours are exceedingly rare. That may not be enough to convince you to try a Prius or Toyota again (Once bitten, twice shy and all that), but a rational look at the situation should help you appreciate that this could happen with any brand or any car...and statistically the Prius is one of the top 2 most reliable cars on the road today..so your chances are better with a new Prius than they are with a new....anything.
     
  16. galaxee

    galaxee mostly benevolent

    Joined:
    Mar 14, 2005
    9,810
    465
    0
    Location:
    MD
    Vehicle:
    2005 Prius
    your shop lacks a good diagnostic guy.

    can't say the regional rep is always the sharpest crayon in the box either... but i won't say much more about that.
     
  17. bgdrewsif

    bgdrewsif New Member

    Joined:
    Mar 10, 2006
    497
    0
    0
    Location:
    Phoenix, Arizona (formerly Bowling Green, Ohio)
    Vehicle:
    2006 Prius
    Model:
    N/A
    well for what it is worth I have been driving my 2006 Prius since April 14th '06 and have just passed 50,000 miles this week. Never had a single maintenance issue with my car..
     
  18. hampdenwireless

    hampdenwireless Active Member

    Joined:
    Aug 21, 2005
    1,104
    86
    0
    Location:
    Baltimore MD
    Vehicle:
    Other Non-Hybrid
    Unfortunately from what you wrote (I am not a lawyer) you do not qualify for your states lemon law. You still could file a lawsuit but that is harder. The lemon law is for cars with less then 12000 miles or less then one year old.

    Pennsylvania Lemon Law Statutes
     
  19. blueberry

    blueberry Junior Member

    Joined:
    Aug 17, 2008
    30
    0
    0
    Location:
    California
    Vehicle:
    2008 Prius
    I can sympathize somewhat...my little car was in my local dealership for 2 weeks. Had to contact Toyota Corp, and get a regional rep out. Fortunately for me, after about 3 hours he was able to find my problem, a bad lojack install. I bought out of town and that dealer did the install. At any rate, Toyota Corp was awesome for my problem. My car has been flawless ever since.
     
  20. kimgh

    kimgh Member

    Joined:
    May 12, 2006
    297
    4
    0
    Location:
    San Jose, CA
    Vehicle:
    2006 Prius
    You shouldn't need the lemon law anyway. It sounds like you are doing some of the right things. I believe that there is an arbitration procedure for problems like this, and, were I you, I would find the appropriate form in your paperwork and submit it. And tell your service department manager and perhaps your regional Toyota service organization that you have done so. Keep a record of all correspondence and calls, of course.

    Even the best car maker makes a problem car from time to time. I had an experience a few years ago where a Chrysler product I bought had a problem with the A/C. The problem was evident the day I bought it, before I even closed the deal (I learned from this NEVER to take delivery on a car that already has a problem!). I was told it should not be a problem to get it fixed and let myself be suckered. To shorten the story somewhat, the A/C would leave the shop fixed, but would stop blowing cold within a couple of weeks of any repair. I tried 7 times to get a permanent fix, and finally filed for arbitration. Meanwhile, the service manager at the dealer contacted the regional office, and they contacted me offering to buy back the car. I bought another of the same model (one model year later) and was happy with it for more than 10 years.

    So my advice: work with the service manager and the regional office to get a resolution. And don't be too quick to give up on the Prius: I think you simply got a bad vehicle.

    My 2006 has 32K miles and is working like a champ. I expect to keep it to at least 120K miles...