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Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester NH

Discussion in 'Order Tracking' started by metamatic, Oct 7, 2004.

  1. metamatic

    metamatic Member

    Joined:
    Sep 16, 2004
    114
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    Location:
    Austin, TX
    Vehicle:
    2020 Prius
    Model:
    Limited
    Date Ordered: 2004-09-17
    Dealer Ordered From: Autofair Toyota, Manchester, NH
    Timeframe given for delivery: 2004-10-10 thru 2004-10-14
    Color: Millennium Silver Metallic
    Option Package: BC (#6)
    Paid MSRP.
    Car arrived today, 2004-10-07.
    Got to sit in it, though I don't get to drive it until next week when the registration is sorted out...
     
    #1 metamatic, Oct 7, 2004
  2. DonDNH

    DonDNH Senior Member

    Joined:
    Feb 3, 2004
    1,711
    654
    0
    Location:
    Nashua, NH
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Re: Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester N

    I hope they (Autofair) treated you ok. I've walked out of their dealerships twice because of sales reps to flat-out lied about their pricing. The first time I thought it just was the salesman, now I think its their policy.

    Good luck, see you around southern NH.
     
    #2 DonDNH, Oct 10, 2004
  3. metamatic

    metamatic Member

    Joined:
    Sep 16, 2004
    114
    16
    0
    Location:
    Austin, TX
    Vehicle:
    2020 Prius
    Model:
    Limited
    From 0 to Prius in 1 month

    Not my experience at all. The guy I dealt with was Ryan Erskine. He gave me a price breakdown by phone, including their fees, before I'd put down a deposit or even said I wanted to be on their wait list. I didn't have to push him to quote me a total price. And, the final price I paid last week was the price I was quoted on the first phone call. Well, 5 cents less, to be precise.

    Picked up the car today. Everyone at Autofair has been very friendly and helpful. The manager followed up to check I was happy with everything, and they've sent me a customer satisfaction survey. It certainly seems to me as if they're taking customer service seriously, so I'm a bit bemused by your experience. You're sure it was Autofair Toyota, and not one of the other Autofair showrooms? They could be under different management, with different policies...
     
    #3 metamatic, Oct 15, 2004
  4. DonDNH

    DonDNH Senior Member

    Joined:
    Feb 3, 2004
    1,711
    654
    0
    Location:
    Nashua, NH
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Re: Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester N

    Glad to hear that you got your car and had a good experience with AutoFair. Maybe their customer commitment is improving.

    I'm sure you'll be very happy with the car.
     
    #4 DonDNH, Oct 16, 2004
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