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My experience with contacting Toyota in CA and my one key

Discussion in 'Fred's House of Pancakes' started by Bskija, Feb 24, 2015.

  1. Bskija

    Bskija Junior Member

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    I was reading the car manual for my 2011 2 Prius. It showed a picture of 2 electronic keys in the manual. When I purchased the Prius on 12/28/11 I was given only one key. Since you can't go to the hardware store and have a key cut for a few dollars, I wrote to Toyota in California. A week later I got a call from the dealer that sold me the Prius telling to pick up my second electronic key.
     
    #1 Bskija, Feb 24, 2015
  2. The Electric Me

    The Electric Me Go Speed Go!

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    Huh...

    So the inference is that The Dealer had your second key the whole time?

    Which would beg the question, why didn't they call you years ago and tell you?
     
    #2 The Electric Me, Feb 24, 2015
  3. Mendel Leisk

    Mendel Leisk Senior Member

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    Thats a good outcome, anyways. Replacement keys are a small fortune, and trouble prone.
     
    #3 Mendel Leisk, Feb 24, 2015
  4. Blizzard_Persona

    Blizzard_Persona Senior Member

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    Dealership got negative feedback from corporate and were told to "make it right" most likely....

    My guess.

    They probably paid to have a new fob made or it's possible they did have the second key laying around, which is weird.
     
    #4 Blizzard_Persona, Feb 24, 2015
  5. bisco

    bisco cookie crumbler

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    i got three keys...(n)
     
    #5 bisco, Feb 24, 2015
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