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My navigation keeps freezing all audio functions.

Discussion in 'Gen 3 Prius Audio and Electronics' started by Tylor, Jan 15, 2014.

  1. Tylor

    Tylor New Member

    Joined:
    Jan 14, 2014
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    Vehicle:
    2010 Prius
    Model:
    V
    Ok so I have a 2010 Prius five and I blew the warranty in the first year and a half. At 134k miles the navigation is getting a bit crazy. So while I'm driving (not using the nav) a side bar screen will pop up with a few boxes that say calculating and it will freeze my whole system for about 2 or 3 minutes even though I can still see my location tracking behind the pop up screen. If I'm streaming music that will continue but I can't change songs or volume or anything. It also lags when I get an incoming call so I can hit the transfer button but it will take about 30 seconds. I tried to see if my car needed an update from the 08.1 version but can't seem to find any info on it. I asked the service guy at the dealership if I could do an update and he dodged the question by asking if I'd like to replace it with a new one for like $1500 (not exact amount I don't think but it was enough to make me laugh). I asked if an update was available and he said he was too busy today and walked away. No actual answer. So has anyone else had this problem?
     
    #1 Tylor, Jan 15, 2014
  2. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
    5,131
    1,338
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    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    I have not heard of your problem. I have upgraded from 8.1 to 11.1 and there are no "system" fixes included that I could tell. There was supposed to be an improvement in lag time on incoming phone calls but I could not tell any difference.

    All of the improvements that I could see were all map upgrades, which were quite substantial and included all of the information that I was looking for in NC at the time.

    My guess is that the service guy is probably correct in that you are experiencing a unit failure. The replacement unit is expensive. You could look at a salvage yard or possibly find a unit on eBay.
     
    #2 jdcollins5, Jan 15, 2014
  3. Tylor

    Tylor New Member

    Joined:
    Jan 14, 2014
    2
    0
    0
    Vehicle:
    2010 Prius
    Model:
    V
    If that is the case then I'd almost rather go get a new car.
     
    #3 Tylor, Jan 15, 2014
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