Navigation Screen Display Color Issue

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by blueprius2013, Feb 28, 2019.

  1. blueprius2013

    blueprius2013 New Member

    Joined:
    Feb 28, 2019
    1
    0
    0
    Location:
    Hawaii
    Vehicle:
    2013 Prius v wagon
    Model:
    V
    Prius screen picture.jpg Prius screen picture.jpg I took my 2013 Prius v (wagon) in for service a couple weeks back. They did the recent recall update. The very next morning my navigation screen began to display as a white background when I turned on my car. After a few seconds would switch back to normal color. Over the last two weeks (it is back in the dealership for the second time with the issue), it now has the white background for as long as 10 minutes before it switches. It continues to get worse. My daughter says "Mom, the colors are inverted". Has anyone experience this?
     
    #1 blueprius2013, Feb 28, 2019
    Last edited: Feb 28, 2019
  2. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    3,445
    886
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Is Contrast adjustable? Could just be that.
     
  3. whitmanrf

    whitmanrf New Member

    Joined:
    Feb 12, 2020
    19
    4
    0
    Location:
    Miami
    Vehicle:
    2013 Prius
    Model:
    Four
    Contrast IS adjustable but adjusting it does not bring the white blown-out background back down to normal. Sometimes takes a few minutes and it corrects itself but the problem returns.
     
  4. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    3,445
    886
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Seems to be temperature dependent, then. Was the head unit removed to to the service?
     
  5. Chris Ruano

    Chris Ruano New Member

    Joined:
    Feb 11, 2020
    2
    0
    0
    Location:
    Santa Monica
    Vehicle:
    2013 Prius
    Model:
    Prime Premium
    How about when it goes blank after you drive the car for 20 minutes and then goes blank.even the back camara don’t show anything
     
  6. Smoovechaos

    Smoovechaos Junior Member

    Joined:
    Jul 18, 2020
    2
    0
    0
    Location:
    33445
    Vehicle:
    2012 Prius
    Model:
    Three
    This just started happening to me. The screen colors are inverted. Mine is no longer on warranty.

    Can you share if you fixed yours or how?

    Thanks!
     
  7. fhqwhgad

    fhqwhgad Junior Member

    Joined:
    Aug 14, 2013
    7
    0
    0
    Vehicle:
    2013 Prius
    Model:
    Three
    I'm having that same issue as well... the display starts with that inverted color, and stays that way for some time, up to about 10 minutes for me as well. Sometimes it switches immediately, but that period in which it's inverted can vary widely and randomly... I would also like to know if anyone else has had this issue and has resolved it!
     
Loading...