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"New Owners In-Services by dealer"

Discussion in 'The File Library' started by berkley, Apr 6, 2008.

  1. berkley

    berkley Junior Member

    Joined:
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    Minneapolis
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    Hey!

    I just went to a "New Owners In-Service". it is held at the local dealership the first Wednesday of every month. Besides the free food, helpful DVD of Nav/Phone system, free oil/filter change coupons, and other discounts; the big deal for me was spending 1.5 hours with the top technician, asking questions, and looking at a new Prius on the lift........don't miss this opportunity.......I've had mine since '05 and just got an '07, still learned alot!!!
     
  2. Bill Merchant

    Bill Merchant absit invidia

    Joined:
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    USA | Oregon | Portland area | 97004 |
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    2007 Prius
    Congratulations on your new Prius, berkley! Glad to see yet another two-Prius household.
     
  3. hobbit

    hobbit Senior Member

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    Where's this, and does it have any official tie to Toyota such
    that I could convince the locals around my area to do something
    similar?
    .
    _H*
     
  4. Jiipa

    Jiipa MGySgt USMC (Ret)

    Joined:
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    Location:
    Oahu, Hawaii
    Vehicle:
    2008 Prius
    We have that here on Oahu. All the dealerships on Oahu are owned by Servco Pacific and they put on a monthly meet and greet for all new Toyota owners, except hybrids. New hybrid owners (Prius, TCH, & HiHy) get one of their own about every two or three months. Not sure if the dealers on the other islands do this.

    They had representatives from customer service, parts, and quite a few from the service department there. Very informative, catered food and drinks (no alcohol) small gifts (key chains, pens, tire pressure gauges, etc) for everyone and door prizes.

    Very informative for the owners, especially the question and answer session and good public relations for the company. A happy customer is a repeat customer.
     
  5. Bill Merchant

    Bill Merchant absit invidia

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    Location:
    USA | Oregon | Portland area | 97004 |
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    2007 Prius
    Hobbit, I think it must be a locally sponsored thing. I've been to three different "Dealer Orientation" sessions at three different dealers in the Portland area. The coolest one was where they popped a Camry steering wheel airbag to show how fast they deploy. At a different dealer I learned that the oil dipstick on Toyotas is a round loop, like an O for Oil, while the automatic transmission dipstick is a T bar.

    The primary purpose seems to be introduce you to the service and parts departments and make you feel like bringing your car there for service. They weren't in-depth sessions. And, of course, the actual quality of service doesn't necessarily correlate to the affability of dealer management.
     
  6. ny biker

    ny biker Member

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    2022 Prius
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    I went to one last year at the dealership that sold me my car. Mostly they're selling their service department. But it was very helpful to spend time with the tech asking specific questions about the car (about half of the people there were Prius owners).
     
  7. Danny Hamilton

    Danny Hamilton Active Member

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    Spam Reported.

    Edit: Spam gone
     
  8. JimboK

    JimboK One owner, low mileage

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    Re: good friend

    [Deleted -- spam report, fixed by mods.]
     
  9. [H]ackerK

    [H]ackerK Geek

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    Yeah, now that reminds me... I have not hear from the dealership since I got my car, not even a courtesy call! Gosh. Saturn (GM) is a much better car company in term of service so far. Not only they call me and ask me how's the car, they also have a "new car clinic" like "New Owners In-Service"....

    So far, Toyota service is way below my expectation