1. Attachments are working again! Check out this thread for more details and to report any other bugs.

New (to me) Gen 4 - Key fob doesn't work / can't start - recommendations?

Discussion in 'Gen 4 Prius Technical Discussion' started by photonsc, Nov 3, 2023.

  1. photonsc

    photonsc Junior Member

    Joined:
    Feb 17, 2020
    4
    0
    0
    Location:
    mountain view, ca
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hey folks,
    I'm a bit of a shade tree mechanic. I have refurbished a number of older Gen2 Prii and then give them away to folks that need them. (so familiar with Prii / keys / etc).

    Wanted to upgrade my personal fleet and bought a 2022 AWDe from a salvage site. Looked decent (soft hit in rear quarter) - said "doesn't start" - I can figure that out :)

    Received the vehicle on a tow truck, jumped it, supplied key doesn't work (thus no neutral so had to drag it off the trailer - so fun...)

    Charged battery, vehicle says all the things it should (depress brake pedal, bring key to the power button) but the key fob does not remotely lock/unlock AND does not work with the "hold the key near the power button to start"

    Wrong key with the auction? But the mechanical key works so I think it is the right one.

    At this point, my thoughts / debug paths are:
    1) Fuses: Check all the fuses - hopefully something bad there
    2) ECU reset: Something is bad with the ECU - any way to "reset" the system? Assuming that just a standard "disconnect battery" should be sufficient
    3) Re-associate key: Drag the car to the dealer and ask them to rekey it? Do they need the car and key? Can any standard locksmith do this?
    4) Replace ECU: Something is _really_ bad with the ECU - replace?

    Anyway, I'll slowly step through my tree. Figured I would put this request out to the interwebs and see if anyone has some good recommendations.

    Thanks!
     
  2. vvillovv

    vvillovv Senior Member

    Joined:
    Mar 19, 2013
    3,596
    1,266
    1
    Location:
    NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    fobs battery?

    sounds like lots of fun dragging around a locked prius :(

    search (your model prius) immobilizer system
     
  3. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,433
    779
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Really stupid question, have you checked the traction battery safety disconnect? Since it was hit in the rear quarter panel, it may have dislodged or lose/broken connections back there.
    Have you hooked it up to an OBDII to check for system faults.
     
    #3 BiomedO1, Nov 4, 2023
    Last edited: Nov 4, 2023
  4. photonsc

    photonsc Junior Member

    Joined:
    Feb 17, 2020
    4
    0
    0
    Location:
    mountain view, ca
    Vehicle:
    2005 Prius
    Model:
    N/A
    Thanks for the responses.

    Fuses? A-ok.
    ECU reset? did the "no battery" for 5 min thing, no change.
    Yep, tried another battery in the fob. No change - still get the LED flashing but the key<>immobilizer comms seem no good.

    Didn't know I could pull OBDII stuff without turning it on. Will try that next.

    Looked around the trunk and didn't see any disconnected wires (the interior is all ripped out of the back to do some body work) - I think I know where the traction battery disconnect is. Will check.

    Call the dealership (in norcal - not the cheapest area) - they said $250 to re-pair the key to immobilizer and if that doesn't work, $750 in labor to replace the immobilizer (the part is $130). The biggest issue for me is dealing with the immobile rock of a vehicle (no neutral - and they need the vehicle and key at the same time).

    Called a locksmith - did not get a good vibe that they knew how to do the re-pairing.

    Was bummed that priuschat was down last night and a good portion of today. Will continue the research into replacing immobilizers (I suspect that is where I am headed).
     
  5. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,433
    779
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    It's orange and you can't miss it - unless it's not there. There's a good chance the shop working on it, pulled it out - to keep their employees from getting electrocuted. It's questionable if it's lying somewhere on the bottom of the trunk, with the rest of the interior parts.
     
  6. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,433
    779
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Dup...
     
    #6 BiomedO1, Nov 5, 2023
    Last edited: Nov 5, 2023
  7. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,634
    49,356
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    what does 'vehicle says all the things it should' mean?
     
  8. photonsc

    photonsc Junior Member

    Joined:
    Feb 17, 2020
    4
    0
    0
    Location:
    mountain view, ca
    Vehicle:
    2005 Prius
    Model:
    N/A
    Ok, quick update. Got a locksmith over. He was able to reset the car (basically using the process here).

    After reset, the original fob was able to re-pair to the car! The two new keys I bought from keylessentryremotefob did not program.

    Fun follow ups:
    1) the factory key fob works great inside the car for start but does NOT work wirelessly (buttons don't work, remote does not flash when I approach the car). I suspect a bad fuse. I thought I checked but I did not "pull" and then check - I checked in system. Will try again.
    2) the fob vendor said techstream couldn't use their keys (as they were refurbished). I suspect that they were used and then never re-zero'd out. Will have to figure out the method to zero a key or buy ones that have never been used.

    Let me know if any thoughts on 1 or 2 above. I'll update the thread as I learn more.