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Pre-paid maintenance: Any problems going to different dealers?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by timo27, Jul 10, 2009.

  1. timo27

    timo27 Member

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    Hi All -

    New here, so my apologies if this topic has been beaten to death (I did look around and cannot find the answer...).

    My situation is, I recently bought a 2010 Pkg IV and was cajoled into getting the 48mo/55k pre-paid maintenance. I bought the car from a dealer about 80 mi from where I live, and would be getting the maintenance done at a local dealer. Has anyone had any problems/issues with getting 'pre-paid' work done at a dealership different from the one who sold the maintenance (and the car)? I was assured at the time of sale that this is a non-issue, but the paperwork arrived in the mail today embossed with the sales' dealer's name all over it, and accompanied by numerous coupons saying "good at <XYZdealership> only."

    FWIW, I paid $1000 for the package, down from the $1450 they wanted initially. I'm beginning to think even the $1K is too much. I have a few days left to cancel, and am seriously considering it; I'd be interested in hearing your thoughts and experiences.

    Thanks much
    Tim
     
    #1 timo27, Jul 10, 2009
  2. jbumps wvu mntrs

    jbumps wvu mntrs PC Superfan

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    Even if the plan includes oil changes at 3000 mile intervals (18 and one third over the course of the plan) and the replacement parts/fluids for air filter change etc... I had a hard time coming up with enough costs to cover the $1000.00 that you paid. I'm sure they know what they expect to have to pay out of their pocket to cover you under the plan and despite the fact that they were willing to discount the price by $450, I'm sure they're still well positioned to come out in the black. IMO - Cancel it and put the money elsewhere.
     
    #2 jbumps wvu mntrs, Jul 10, 2009
  3. stream

    stream Senior Member

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    Get a refund.
     
    #3 stream, Jul 10, 2009
  4. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    Usually Toyota's "pre-paid" maintenance is any authorized dealer. Sounds like you got the "other" plan.
     
    #4 HTMLSpinnr, Jul 11, 2009
  5. tumbleweed

    tumbleweed Senior Member

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    Cancel it and get your money back.
     
    #5 tumbleweed, Jul 11, 2009
  6. timo27

    timo27 Member

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    Thanks all for your advice. I just cancelled it this AM. Now, hopefully it won't be forever and a week to get my refund... ;)

    T
     
    #6 timo27, Jul 13, 2009
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