Prepaid maintenance

you paid toyota. the shop you go to can't be expected to do the work for free because you paid another company in advance to do the job. you could pay the shop to do the job, sure, but then there's no aspect of the "prepaid" in there anywhere, you're just getting your car serviced.

 

<div class='quotetop'>QUOTE(singingtiger @ Mar 26 2006, 08:27 PM) [snapback]230715[/snapback]</div>

As I understand it, when a dealer accepts a maintenance coupon, they send it to Toyota for reimbursement. The amount is less than the "retail" price of the service. I'd be surprised if Toyota had reimbursement arrangements for independent repair shops.

Just tell your dealer that you'll be paying with the coupon and that they will not receive any additional payment from you for additional services. If they perform a service that you didn't ask for, there's no reason for you to pay.

 

<div class='quotetop'>QUOTE(singingtiger @ Mar 26 2006, 09:27 PM) [snapback]230715[/snapback]</div>

I think a call into Toyota's customer service line is in order if this is the line you are getting from all dealers. Let Toyota's CS hotline clarify how you can get the full value out of your prepaid service coupons. You have a maintenance book and it specifies what needs to be done to the car at service intervals. Your prepaid service should cover those maintenance items.

With your service booklet in hand, and your prepaid coupon, you put those on the counter when the service writer puts your workorder together and you let him know how the deal is going to happen. If they balk, you walk.

 

Re: Prepaid maintenance program

So does anyone have an opinion on whether the prepaid maintenance program is a good value or not?

 

Generally, no, especially if you include it in the car's financing as you're paying interest on it.

 

Re: Prepaid maintenance program

it's totally not a good deal. even at Troy's price. shoot, half the stuff on the minor and major services don't even apply on a Prius.

 

ive turned in 6 pre paid maintenance coupons so far to different toyota dealerships
and only once at maybe 15k or was it 20k did they print an invoice that listed replace
cabin air filter. i made them cross it out fearing toyota might reject it

i haven't had any problems with any toyota dealers wanting to do anything with the car
that was not covered with the coupon yet except that one time

 

Not a good deal. You're paying interest on work not yet performed and/or locking yourself into a subset of places to do the work.

 

i knew i had time to shop around on the extended warranty, i did not
know about troy when i purchased the prius, found the deal here
after i purchased the car, but at the time i did not know the time limit
on the prepaid maintenance so i added it.

it works out to 113.67 per oil change, heh

if you buy the prepaid plan from troy then its about $72 per oil change?

which is a good deal because the average price a toyota dealer willl charge for an oil change plus rotation plus
21 point "free" inspection is $100