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Rear hatch problem: broken

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by THF, Aug 10, 2013.

  1. THF

    THF Junior Member

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    This is a simple post: Rear hatch won't open from outside; latch seems to be toasted. It can be released from inside, and will open then, as you imagine this is very inconvenient. Any ideas? I did a search on the forum; I could not find anything; perhaps I did not use the correct search criteria but nonetheless nothing turned up. Thanks in advance!
     
    #1 THF, Aug 10, 2013
  2. edthefox5

    edthefox5 Senior Member

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    #2 edthefox5, Aug 10, 2013
  3. THF

    THF Junior Member

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    Haven't been able to check battery yet but will do soon. Any other ideas? In every other ways the car is acting fine.
     
    #3 THF, Aug 20, 2013
  4. edthefox5

    edthefox5 Senior Member

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    If every way car ok it must be a bad hatch lock.
     
    #4 edthefox5, Aug 20, 2013
  5. Zedhomme

    Zedhomme Member

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    #5 Zedhomme, Aug 23, 2013
  6. Zedhomme

    Zedhomme Member

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    When you say the latch seems to be toasted, do you just mean it isn't working or has the rubber cover of the switch turned to a sticky consistency. This is a fairly common problem in 2007-08 Prius and other Toyota models I have read many blogs about. I had to replace the back door opener switch on my 2007 Prius, because of the stickiness, the switch itself was functional. The cover had just turned into a gooey mess and it made it hard to find the actual mechanical switch button underneath when I pushed.
    If this is the case, tarlike surface that is, look for my post on back door opener switch replacement, "How to Replace Gen II Prius Back Door Opener Switch".
     
    #6 Zedhomme, Aug 23, 2013
    edthefox5 likes this.
  7. THF

    THF Junior Member

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    The latch itself feels perfectly fine. If I have the hatch open (manually, from the inside), when I push the button, the little interior light dims slightly, as if it is still getting the message. So, either the button is getting the message and stalling out before sending the signal down to the latch, or the latch is broken and preventing the button from being able to open it. Either way, I am just going to take it down to the dealer. It needs a new coolant sensor anyways; I can just have them take a look at the latch.
     
    #7 THF, Aug 29, 2013
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