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Discussion in 'Gen 2 Prius Main Forum' started by maggieddd, Nov 30, 2005.

  1. maggieddd

    maggieddd Senior Member

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    Ok. I think I know the answer, but my dealer send me a note today saying that all recommended manufacturer's scheduled maintenance MUST be performed at his dealership to be in compliance with No Charge Lifetime Warranty.
    is he full of shit?
     
  2. malorn

    malorn Senior Member

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    What is a no charge lifetime warranty?
     
  3. richard schumacher

    richard schumacher shortbus driver

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    Are the requirements of that extended warranty not stated in the warranty contract?
     
  4. ScottY

    ScottY New Member

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    Did you work out a deal with ur dealer on this No Charge Lifetime Warranty thing? Is this written somewhere on your paperwork?
     
  5. GreenMachine

    GreenMachine New Member

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    Wow -- gotta be careful not to actually take any long cross country trips if that is really true.
     
  6. maggieddd

    maggieddd Senior Member

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    I don't have any extended warranty. I have no idea what a No Charge Lifetime Warranty is.
     
  7. richard schumacher

    richard schumacher shortbus driver

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    Sounds like vaporware. If he's not full of shit he should give you documentation.
     
  8. malorn

    malorn Senior Member

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    G-I-M-M-I-C-K, I would love to see your paperwork on the car deal if that is the way your dealer chooses to do business.
     
  9. jeromep

    jeromep Member

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    Dealer generated, business creating obfuscation. If you don't have extended warranty documentation, you don't have an extended warranty. Any dealer can do any warranty service for you. Any dealer or any shop can do maintenance service. Even you can do maintenance service. You always have a choice of where to have your vehicle serviced and you can go to any dealer for warranty service.
     
  10. Jaguar88

    Jaguar88 Member

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    I'd be interested to see what their paper says.
     
  11. kente777

    kente777 New Member

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    I don't care what their paper says. Any dealer who says that unless you get service with them, your car warranty is voided is flat out lying (at worst) or is twisting words (at best).
     
  12. maggieddd

    maggieddd Senior Member

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    no, it doesn't say the manufacturer's warranty is voided
    the one they give you on top of that
     
  13. kente777

    kente777 New Member

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    There's only two warranties I'm aware of:

    1) the standard car warranty that comes with a new car.

    2) an extended warranty (usually purchased through the dealer where the car is bought).

    But in either case, these warranties are with Toyota, not your local dealer.
     
  14. Sufferin' Prius Envy

    Sufferin' Prius Envy Platinum Member

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    Hey, hold on a minute folks!

    If the dealer wants to give their own “No Charge Lifetime Warranty†all the more power to them. But I would definitely want to see the terms in writing.

    If you think about it, it may just make sense for the dealer - after all, it is TOYOTA cars we are talking about. :D

    1) The dealer is guaranteeing that all recommended manufacturer's scheduled maintenance comes to their shop.

    2) The new car warranty covers the dealer for the first several years too.

    3) The dealer would be a strong advocate to “shame†Toyota into covering out of warranty repairs - and would probably be quick to "repair" questionable items while under warranty.

    4) I doubt it covers abuse/misuse . . . which could boil down to, "sorry, you missed a scheduled service period."

    5) The average American does not drive their car into the ground. They tend to trade-up to a newer car well before their car is unreliable. For Toyota, that is a long time. I would imagine this warranty only covers the original owner.

    6) “Lifetime†is probably defined as the expected life of the car.

    It will be interesting to hear about the actual terms of this deal.
     
  15. maggieddd

    maggieddd Senior Member

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    I will pick up the paperwork and let you know
     
  16. hdrygas

    hdrygas New Member

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    There is actually a federal law named after one of Washington’s own Senators. For the regular and extended warranty you can get routine work anywhere or do it your self if you document it! I have heard of other deals that individual dealers have done. The lifetime tire comes to mind. Check it out with the dealer but for the routine warranty you are covered.
     
  17. malorn

    malorn Senior Member

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    Its all bulls*it to tie maggieddd to their service department. The dealer does have "extended warranty" at their discretion, at least on the domestics, but I can't imagine a dealer would use that as a selling point for their service department. Bad choice of dealers Maggieddd.
     
  18. maggieddd

    maggieddd Senior Member

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    I already stated that this has nothing to do with regular or extended warranty from Toyota!
     
  19. maggieddd

    maggieddd Senior Member

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    Malorn, you are talking about something else. BAD reading skills
     
  20. richard schumacher

    richard schumacher shortbus driver

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    Please let us know what the dealer's documentation says about this. It could be valuable, but then why didn't they make it a selling point?