Steering recall--quick question.

Both are possible. But the U.S. mail is extremely reliable. In my opinion the most likely is that either: 1. your car is not in the recall; or 2. it's just the staggered notification, designed to prevent parts bottlenecks.

Do like Evan suggested. Or your dealer's service department may be able to look it up. I don't think you need the official letter to get the work done, if your VIN is on the list.

 

I might also mention that not all of the vehicles within the specified VIN ranges are affected.

 

I got my letter, and it said to bring that with you. If you go in I suggest you tell the service department that you hadn't received it, but you had called Toyota Customer Care to verify that your VIN was in the recall.

 

I received the recall letter last week on my 2005 Prius. I was nearing the 15K service interval, so I had both done yesterday. The service rep didn't seem all that interested in the letter. He said they check the VIN on their system. I would say just let them sort it out. It does not appear to be an area requiring any urgent attention, so I would just ask the question the next time you are due for any service work at the dealer.

Randal
Dallas

 

I just got mine yeaterday. I don't know what sequence they are using for sending them, perhaps they are spreading them out so that the dealers won't be swamped with them all at one time.