Stuck CD

I think I would go ahead and put a blank in and see what it does. If it gets stuck too and the guy at the dealer says anything he could just say it's one he recorded himself - or he could say some guy on PC told him to do it.

 

Other than pressing the eject button, I wouldn't try to fix it myself.

The fact that it's malfunctioning now when the car is so new is a very bad sign.

I would take it into the dealer. They probably will not fix it. Instead they'll put in a whole new unit, which would otherwise cost you $1500 or more.

And if you ever have problems with the CD Radio in the future while you're still under warranty, I would bring it into the dealer immediately.

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Several of us Gen II owners have had problems with the CD Radio. The most frequent problem seems to be that the CD will not eject and/or the eject and other CD Radio buttons will not work. Here's one thread (there are others):

http://priuschat.com/forums/gen-ii-prius-audio-electronics/62693-radio-buttons-failing.html

 

Agreed. These type of malfunctions typically don't cure themselves, and are expensive to fix (i.e. replace head unit).

 

...however, if you want to try to get your CD back and reproduce the issue with a less valuable one when you take it to the dealer, you can try the trick I learned for laptops with slot-loading optical drives: Try to see where the disk is getting caught, typically either on the top or the bottom of the bezel. Then poke a business card angled up into the slot just a bit; it'll help direct the CD out the slot on its way out. No need to poke it in very far, a half centimeter should do. You're just trying to make sure that the CD doesn't poke straight into the flat plastic edge surrounding the slot.

No guarantee it'll work (I've had to resort to taking such drives apart and using needlenose pliers to forcibly retrieve the irretrievable), but it's a relatively safe thing to try.

 

In my 2007, the track info seldom shows up. I just figure it depends on the CD maker and if that info is on the disc in the correct formatt?
FYI.

 

With MP3 CDs, I get track info all the time.

With store bought CDs, it's hit-and-miss (more miss than hit). Usually I just get track1, track2, etc.

Same experience with my previous car (BMW)--it's not the car, it what info is included when manufacturing the CD.

Regarding the stuck CD issue, if it were me, before going to the dealer I'd insert CDs and hope one gets stuck, then leave it in. Nothing more frustrating than going to the dealer and getting the "can't duplicate issue" response.

 

Yes, someone here (I think it was TonyPSchaefer) had a good suggestion to address this issue:

If something isn't working right, it would be a good idea to take a quick video showing it not working, and bring the video with you when you go to the dealer for service. This is especially important for intermittent malfunctionings and when you're looking to get stuff fixed under warranty.

 

In order for the song, artist and album title to be displayed you need to have a CD-Text file on the CD. Google CD-Text you will find it isn't used too much because mp3 systems have overtaken audio track CD's. You can burn copies of your CD's with software (NERO etc.) that supports CD-Text. It will read the track info and create the CDTEXT file needed. It worked for me.

 

Rick, any resolve yet?