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Telephone Icon Missing from Info Menu

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Larry Feinstein, Jul 11, 2013.

  1. Larry Feinstein

    Larry Feinstein New Member

    Joined:
    Jul 11, 2013
    1
    0
    0
    Vehicle:
    2008 Prius
    Model:
    Five
    2008 Prius with Nav/GPS system and 6-CD audio system. Around 30K miles, Bluetooth failed, and the Telephone Icon no longer appears on the Info Menu. Service Menu shows no version number for Bluetooth software, suggesting it somehow was deleted. Two local Toyota dealers don't know how to fix it. Toyota Customer Service gave wrong instructions: to eject the map data DVD and then reinsert it to reboot the system. That did not correct the problem because the map data DVD has only map data, not Bluetooth. Is there an internal hard drive on the center console unit that holds the software for Climate, Audio, Display, GPS, and Bluetooth? There must be. I need instructions on how to (a) reload the software, or (b) reboot the system to get software to reload. One local dealer said I had to replace the entire unit. Uh huh; that's like buying a new laptop because someone deleted Skype.
     
    #1 Larry Feinstein, Jul 11, 2013
  2. Robo

    Robo Junior Member

    Joined:
    Aug 19, 2012
    23
    2
    0
    Vehicle:
    2007 Prius
    Model:
    N/A
    My gas cap would not open until I disconnected the small battery in the back of the car. This seemed to reboot the system and the cap opened from then on. This might work for your problem.
     
    #2 Robo, Jul 11, 2013
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