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Thank you. Your suggestions helped a lot.

Discussion in 'Gen 2 Prius Main Forum' started by finiyon, Jul 31, 2008.

  1. finiyon

    finiyon Re-Member

    Joined:
    Mar 25, 2005
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    Location:
    Philly, PA
    Vehicle:
    2008 Prius
    Thanks to everyone who sent out their best wishes for me. I want to specifically thank morpheusx for the not so silly idea of writing to Toyota USA after my little “incident†:fear:back in June . . . June 2nd . . . June 2nd 2008 . . . June 2nd 2008 at 4:16 p.m. EST.

    Well, I wrote a nice note to Mr. Lentz and included the “after†photo. Eight days later, I get a phone call from the Owner Retention Manager for Central Atlantic Toyota. She thanked me for the letter, asked me what exactly I was looking for and let me know that they would be expediting a vehicle through their corporate allocation system.

    Over the next two days I had two conversations with the District Manager for my area, just to make sure that they were looking for the exact Prius I wanted. He said that they would most likely have a Prius for me by the end of July.

    I picked up my 2008 Prius Touring, package #3 in black last evening!!! It’s good to be back in Prius land. Yes, I paid sticker (minus $250 for being a Costco member). Yes, I sent them a follow up thank you note.
    :whoo:
     
    #1 finiyon, Jul 31, 2008
  2. Proco

    Proco Senior Member

    Joined:
    Jun 16, 2006
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    Location:
    The Beautiful NJ Shore
    Vehicle:
    2010 Prius
    Model:
    III
    We're here to help. :)

    Congratulations!
     
    #2 Proco, Jul 31, 2008
  3. samiam

    samiam Antipodean Prius Poster

    Joined:
    Jun 11, 2007
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    Location:
    Enn Zed
    Vehicle:
    2004 Prius
    That's a really neat outcome finiyon. Thanks for letting us know, and kudos to Toyota.
     
    #3 samiam, Aug 1, 2008
  4. kazots

    kazots LifesaBeach

    Joined:
    Apr 10, 2008
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    Location:
    CALIFORNIA
    Vehicle:
    2008 Prius
    It's nice to know that Toyota has some personal service and will take care of some needs. I wonder if they will be as accommodating with a service problem rather than to make a sale?
     
    #4 kazots, Aug 1, 2008
  5. tlaine

    tlaine New Member

    Joined:
    Sep 20, 2007
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    Location:
    NE Texas
    Vehicle:
    2009 Prius
    I looked up your previous thread and I am amazed and glad you were not hurt worse. The Prius is a great car and I'm glad you were able to get another one so soon. =) Toyota is truely awesome. =)
     
    #5 tlaine, Aug 1, 2008
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