Toyota Leads in Customer Loyalty

http://www.businessweek.com/autos/content/dec2007/bw2007126_407250.htm?campaign_id=yhoo

"Toyota and its Lexus luxury division finished first and second in J.D. Power's annual customer retention study
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It was the second straight year that Toyota led all automakers in a study conducted by J.D. Power & Associates. Sixty-five percent of Toyota's buyers last year traded a Toyota for a new one. Toyota's luxury nameplate, Lexus, finished second, with 63%, followed by Honda Motor (HMC), at 62.8%..."