Toyota Owners Jump Ship to Tesla

Discussion in 'Tesla' started by hill, May 18, 2018.

  1. el Crucero

    el Crucero Senior Member

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    Would you be questioning CR's poll if it showed Toyota and Lexus in a more favorable light? Would I be linking CR's poll on this forum if it showed Tesla in a less favorable light? No, I would be linking that poll to Tesla Motors corporate and asking them what the hades is going on!
     
  2. bisco

    bisco cookie crumbler

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    if toyota and lexus were 1 and 2, and chrysler was 3, absolutely. but i have questioned a lot of what cr does over the years. many of their recommendations are vague and inaccurate. i no longer trust them when making a purchase.
     
  3. eman08

    eman08 Active Member

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    Again your post says nothing about how many Tesla contribiters in the database when common sense there aren't very many of them on the road compared gaint auto makers.

    Posted via the PriusChat mobile app.
     
  4. orenji

    orenji Senior Member

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    But I suspect you knew all that. You seem hell-bent on framing Tesla in the worst possible light.[/QUOTE]

    Not really, but I am willing to state facts.
     
  5. orenji

    orenji Senior Member

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    What incorrect information?
     
  6. orenji

    orenji Senior Member

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    How much more favorable can CR show Toyota and Lexus as, they ranked 7 Toyota/Lexus vehicles out of the top 10 most reliable rating.
     
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  7. el Crucero

    el Crucero Senior Member

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    So CR's rating of Toyota reliability are "vague and inaccurate?" So you don't trust CR's ratings of reliability when purchasing a Prius? @bisco you can't have it both ways - trusting them when they agree with you and not trusting them when they don't agree with you. Which way are you going to have it?
     
  8. el Crucero

    el Crucero Senior Member

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    You said the layoffs, all of them, were on the automotive side. That is simply false. Don't play dumb, you know what you said.
    So you are going to believe CR's reliability rating (which comes from a survey) but you are not going to believe CR's customer satisfaction rating (which comes from a survey). This discussion becomes more bizarre by the minute!
     
  9. bisco

    bisco cookie crumbler

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    why are you making stuff up?(n)

    please reread your post 421, then my post 422. i think i must have confused you, sorry!
     
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  10. Trollbait

    Trollbait It's a D&D thing

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    Perhaps those still buying Chryslers are very loyal, get great treatment when problems get fixed, or simply love their car.

    The poll is metric of how people view their car and the brand. It isn't something CR can test in the lab or track. Chrysler, and Dodge, are the only brands in which you can get a RWD sedan with a V8 that is as close as you can get to a car of the late '70s. They could be a haven for ICE car enthusiasts happy someone is still selling what they want.

    I am mostly replying to the continuely brought up Model S door handles. After the second over priced replacement at a shop, a person could start looking into other options, and I'm showing they exist.

    Otherwise, I assume someone able to afford a car that can be over $100k can afford it's upkeep, even if bought used. I like the idea of owning a Model S, but I'm not looking forward to replacing the larger tires on my Camry SE. I'd dread replacing the rubber on a Model S.

    It shows that many of those Tesla owners are willing to buy another one despite any issues with reliability, and that many of them are likely promoting the brand to friends and family.

    Plenty here consult CR when buying cars.
    I'd want both, but if a company isn't building the car I want, then they are off the potential new car list before I even look into either.

    In the late '90s and early 2000's, some Toyotas were experiencing problems with the oil sludging up. The company and dealers blamed the owners for not following the maintenance schedule, though some had. It took a class action suite to get Toyota to fix those engines and extend the warranty on them. Though they still got to maintain they weren't at fault, when the cause was the result of inadequate cooling channels in the engine block.
    Toyota Agrees to Sludge Settlement for Consumers
    Vehicle Engine Sludge | Consumer Reports
    Oil Sludge in Toyota Engines

    Early on in the Model S's history, some owners were hearing a noise from the car's motor. The motor's performance and operation wasn't effected; it was just a noise. Perhaps something would end up breaking eventually, but Tesla decided to replace these noisy motors for the customers. They may even have extended the warranty without prompting from outside forces.

    Now, with all the models they make, and their history as a company, Toyota should have the experience on how to keep their costumers happy. Yet they still perform actions like Honda and GM that hurts them.
    You don't need special tools to fix the door handle on a Model S, and the poster in your link got the <$2 part to fix it from Tesla. Musk is aware of the repair cost issue, but part of the problem is, as you like to point out other reasons, that there are just a small number of them on the road. Basic economics says small supply equals higher price. So even if third party sources were available, the price would still be high. This should change as more Model 3s get on the road.

    Repair costs for fender benders on the Model 3 will already be cheaper, because it doesn't make extensive use of aluminum. Even then, the shear numbers of aluminum F150s on the road means more shops being able to work on such cars.

    Listen, this is a Prius site, and many here have experience with Toyota beyond the Prius. Some of us have even heard of Deming before. But if Toyota is not selling the car people want, it does not matter how great they are to those people. People want a long range BEV. Their only options are Tesla or the Bolt. Talk of used Toyota reliability, or Prius Prime efficiency, isn't going to stop them from wanting a long range BEV. They might decide 100 plus miles of range is good enough and get a Ioniq Electric or Leaf, but they aren't coming back to Toyota until Toyota offers what they want.
     
    #430 Trollbait, Jun 13, 2018
    Last edited: Jun 13, 2018
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  11. el Crucero

    el Crucero Senior Member

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    So just to make sure I am not confused by you, you don't believe CR's ranking of Toyota/Lexus as 7 out of 10 most reliable?
     
  12. bisco

    bisco cookie crumbler

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    i take it with a grain of salt, but trust my own experiences with 7 toyota's. i don't doubt many/most tesla owners are very satisfied though.
     
  13. orenji

    orenji Senior Member

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    This weeks layoffs affect salary employees at Tesla Automotive, are you reading something different? Hourly workers at the plant will not be layed off.
     
  14. el Crucero

    el Crucero Senior Member

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    THIS [​IMG] I feel like a dentist that has just pulled 32 teeth!

    I believe CR's polls (which comprise both enthusiasts and trolls) on both customer satisfaction and reliability. But it is not the most important parameter I use when making a decision on any product, it is only one of many.
     
  15. bisco

    bisco cookie crumbler

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    i would trust satisfaction over reliability. reliability includes too many factors. if i had to judge toyota by recalls, they wouldn't get too high a score from me.
     
  16. el Crucero

    el Crucero Senior Member

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    Yes, some of the salaried workers at Tesla Motors have been laid off and they are being laid off in other divisions too. The exact numbers in each division is unknown at this time. Assembly line production continues to ramp up to achieve over 25K cars produced a month with an expected profit by the end of Q3/18.
     
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  17. orenji

    orenji Senior Member

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    I have owned 79 Celica, 83 Celica, 92 Lexus LS (still own), 92 Celica, 95 Corrolla, 06 Yaris, and 10 Prius ( still own) and 12 PriusC. All great cars, so I am bias!
     
  18. hill

    hill High Fiber Member

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    no kidding ..... "Door handles - DOOR HANDLES!" You'd think the Prius never had similar expensive issues. For those not here yet on PC - who hadn't yet drank from the Prius Kool-Aid fountain, when our Gen2 came out, many of the MFD screens died, due to cold solders. Many got fixed under warranty, while those who couldn't, were supposed to cough up $1,000's. Then there was our Lexus hybrid SUV. Prone to overheat due to inverter not getting enough coolant, & again, owners were expected to pay $1,000's when/if out of warranty.
    The trolls came out of the woodwork, while us Toyota Kool-Aid drinkers defended our cars. & i won't evwn get started on backup cameras not standard safety equipment nor unintended acceleration issue. Sorry ...... but history repeats itself w/door handles now. New things are prone to have issues. It's that simple.

    ergo, the OP link. The Toyota fan's (of which i am) 'best" defense (sad to say) is that Tesla parts/labor are expensive. What gets looked over by those compelled to "do or die" - "defend at all costs" is that despite door handle parts/labor being expensive (never mind DIY costs are $2 - & that aftermarket sources are becoming more common knowledge) 400,000 + still choose to stand in a tesla line line .... & unfortunately, because Toyota leadership decided to enter the EV game late, that 400K lineup isn't in Toyota's backyard. It really means nothing to defend by saying, "oh, but some are stepping out of line" .
    iirc, that's the point of the OP's link. I don't believe Toyota wants to make lame excuses any more ... they want to get in the game & stop Tesla's conquest sales that seem to grow as Tesla’s production grows. GO TOYOTA!
    .
     
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  19. tpenny67

    tpenny67 Active Member

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    Customer satisfaction is "skewed" because it's a measure of how the car performed relative to the customer's expectations. For example, many Mustang owners might be dissatisfied because they tend to overheat on track days unless you get the optional track package (not making this up), so it doesn't score as high as a Corvette (#3 most satisfying model overall, per this link). Does this mean you should buy a Corvette instead of a Mustang? For track use, yes. If you need a back seat for the kids or the dog, probably not.
     
  20. hill

    hill High Fiber Member

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    the red herring satisfaction - what effect does that do to relate to the OP link.
    .
     
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