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Toyota to Correct Flaw In Prius Exhaust Systems

Discussion in 'Prius v Main Forum' started by priusvgator, Apr 13, 2012.

  1. priusvgator

    priusvgator New Member

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    Has anyone heard about this: Toyota to Correct Flaw in Prius Exhaust Systems - WSJ


    "In what Toyota calls a “service campaign,†the company will replace weak actuators—control mechanisms—in the exhaust-heat-recovery systems of the 2011-12 Prius, for free. The weakened actuators can cause engine coolants to leak, making the hybrid system’s warning light turn on and causing the car to run in safe mode. The program affects about 8,000 Prius Alpha vehicles in Japan and about 20,000 in North America, where it is known as the Prius V."
     
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  2. M8s

    M8s Retired and Lovin' It

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    I'm sure our Prius v is one of the first 20k vees sold in the US (we took delivery 11/02/11). I wonder how I can find out whether ours is due for repair.
     
  3. TruSound

    TruSound Member

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    Are you talking about the standard V hatchback or the v wagon ?
     
  4. jdenenberg

    jdenenberg EE Professor

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    When Toyota issues the TSB to the dealers, you can ask your dealers service department to look up whether your Prius V is covered or not.

    JeffD
     
  5. M8s

    M8s Retired and Lovin' It

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    I have a Prius v wagon. It went on sale 10/24/11 and we bought ours a week later. It was part of the first shipment, I believe. I assume the announcement is also for the Prius v wagon.
     
  6. F8L

    F8L Protecting Habitat & AG Lands

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    Aye, this is for the v wagon, not the lift back model.
     
  7. momo

    momo Junior Member

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  8. M8s

    M8s Retired and Lovin' It

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    I just tried that site and got message, "There are no open Special Service Campaigns or Safety Recalls on your vehicle."

    However, when I clicked on the "Safety/Newsroom" link which lists recalls and safety campaigns, nothing for the Prius v was listed there, either. Bottom line, I'm not sure this web site is up to date.
     
  9. monkey28

    monkey28 Junior Member

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    Vehicle Model
    VIN Reference
    Production Period
    Number
    of Vehicles
    VDS
    VIS
    2011 – 2012 M.Y. Highlander HV


    BC3EH
    B2000105 - C2007095

    March, 2010 through
    January, 2012

    Approximately 1,200
    DC3EH
    B2000102 - C2007094
    2012 M.Y.
    Prius v

    This is for Canadian Vehicle only:
    Model:ZN3EU
    VIN: C3000105 - C3079570
    September, 2010 through
    January, 2012
    Approximately
    2,000
     
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  10. prius.v.three

    prius.v.three Junior Member

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    Thx for the info!
     
  11. blacklab

    blacklab Junior Member

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    When we purchased our V today I asked the Dealership about this recall. They checked and claimed not to have any information regarding the issue.
     
  12. Mike500

    Mike500 Senior Member

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    This is the part that they are talking about,
     

    Attached Files:

  13. MadHungarian

    MadHungarian Member

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    Hmmm . . . When I bought my v from Stonecrest Toyota/Atlanta last week, I asked the service rep. to check if my vehicle was included in the recall. He did, found the info, and said it was not. Build date in early March.
     
  14. dfine1966

    dfine1966 Junior Member

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    Was at my Toyota dealership today, and they haven't heard any information about the recall at all.

    Bye the way, my wife is getting a new Prius V 5 Red with bisque with extra package in a few weeks.
     
  15. F8L

    F8L Protecting Habitat & AG Lands

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    I just saw the first fixed exhaust system. It was on a YouTube video..



    Hope yours doesn't sound like this. :eek:
     
  16. momo

    momo Junior Member

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    Do you mind to share where you find this information

    I am about to buy a Prius v, and would like to know which vin# included ?



    key28;1533888]Vehicle Model
    VIN Reference
    Production Period
    Number
    of Vehicles
    VDS
    VIS
    2011 – 2012 M.Y. Highlander HV


    BC3EH
    B2000105 - C2007095

    March, 2010 through
    January, 2012

    Approximately 1,200
    DC3EH
    B2000102 - C2007094
    2012 M.Y.
    Prius v

    This is for Canadian Vehicle only:
    Model:ZN3EU
    VIN: C3000105 - C3079570
    September, 2010 through
    January, 2012
    Approximately
    2,000[/QUOTE]
     
  17. TruSound

    TruSound Member

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    Thanks for the numbers Monkey...woohoo, I'm in the clear, C30340xx. Next to Anchovies on a pizza going to a dealership is my other least favorite thing to do, unfortunately there's a visit in my future, I've got some brake caliper clanking over sharp bumps, can't wait to hear what the boneheads have to say about this one...there's another member here having the same issue fixed by his dealership, and there was a TSP up to 2011 models fixing the problem by adding a bushing to the upper caliper bolt, we'll see if it turns out to be the same problem...sorry to go off topic, just thought I'd mention it for all you v owners that might be having the same problem.
     
  18. Chazz8

    Chazz8 Gadget Lover

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    From Monkey's post, under Prius v (Canadian Vehicle only) it lists the VIN range C3000105 - C3079570. The vin you posted TruSound (C30340xx) is in that range, as is mine. I spent time searching for vin numbers associalted with this service campaign, but I could not find ANYTHING about in on any official Toyota site. It all gets referenced back to the WSJ article.

    I would also love to know where Monkey's info comes from.
     
  19. Wanderer

    Wanderer Hybrid neophyte

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    Assuming this info is correct and they don't expand it we should be clear purchasing in late Feb 2012. W
     
  20. vincent1449p

    vincent1449p Active Member

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    The VIN in range does not necessary mean it is included in the Service Campaign or Recall. The Japan website has these range:

    ZVW40-3000102 - ZVW40-3009765
    2011 February 4th - 2012 January 17th

    ZVW41-3000101 - ZVW41-3079571
    2011 February 4th - 2012 January 17th

    If every VIN were included, it would be more than the 8000 in Japan that WSJ reported. So, please don't base on VIN range, the correct way is to check with your dealership or wait for the info. to be available.

    Vincent
     
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