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transmission in Chicago, southside

Discussion in 'Local Prius Club Main Forum' started by kenworthey, Apr 18, 2005.

  1. kenworthey

    kenworthey New Member

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    I live in Hyde Park, and work downtown. My Prius seems to need a new transmission, and the car is currently at a downtown Toyota dealership I do not trust. Do you guys have any recommendations for dealerships, who really know what they are doing, and are honest?

    Thanks!
     
    #1 kenworthey, Apr 18, 2005
  2. kenworthey

    kenworthey New Member

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    Has anyone had any experience with Toyota on Western?
     
    #2 kenworthey, Apr 18, 2005
  3. kellyhalpern

    kellyhalpern New Member

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    It has been over 12 years since I went to Toyota on Western. They used to have a great service department but I heard that changed. I looked them up on the BBB and they had a satisfactory rating. 4 complaints service related which they "assume" are resolved. My Prius is only 2 months old but I plan to take it to Elmhurst Toyota unless I receive some negative feedback.
     
    #3 kellyhalpern, Apr 21, 2005
  4. kenworthey

    kenworthey New Member

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    There's also the Oak Lawn Toyota in the south. But actually, I've decided to have it towed to Libertyville. Yes, this is 60 miles away from Hyde Park, but I am facing a multi-thousand dollar repair bill (with a used PSD plus labor, I will expect to pay about $2000). Libertyville is the only dealership in the Chicago area that people seem to consistently rave about, and I figure for a job this complex, it's worth it. But post any experience you have with Elmhurst! Because I won't be taking it back to Libertyville for routine or minor work once the eCVT is replaced. (That is, if I get the problem fixed at all. I haven't decided if it's worth it. To see the drama, check out the "8,500 transmission" thread in care&maintenance room.)
     
    #4 kenworthey, Apr 21, 2005
  5. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Kenworthy,
    Is your Prius a classic? How can you need a new transmission?

    I am one of those people who rave about Libertyville. I can't speak for their mechnics and back-room staff, but their front-end staff usually spring to their feet when I need assistance.

    If you head up North, let me know. Maybe we can grab lunch or a Starbucks.
     
    #5 TonyPSchaefer, Apr 23, 2005
  6. kenworthey

    kenworthey New Member

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    It is a Classic (by which I'm gathering we all mean a 2001-2003! It's a 2001.) And beats me how it can need a new transmission... for my tale of woe, read the care & maintenance, $8500 transmission?!? thread (which is up to $9150 with labor).

    I will let you know if/when it ends up at Libertyville and would love to grab a coffee then! One thing is for certain: I'm not letting Grossinger do anything more to it.
     
    #6 kenworthey, Apr 23, 2005
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