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What is the trick with Coastal?

Discussion in 'Gen 2 Prius Main Forum' started by Allannde, Feb 10, 2006.

  1. Allannde

    Allannde Just a Senior

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    Some people report instant response and happy results with Coastal. I call and get a recording. I email and get no response. I send an online order - no response. They have good products and I would like to support them but at some point they need to repond or that is not possible. Any advice?????

    Allan de
     
    #1 Allannde, Feb 10, 2006
  2. infohwyguy

    infohwyguy New Member

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    I had a pretty good experience with Coastal; got my EV kit within a week of ordering in mid January 2006.

    You may not be getting a response right now because if you check out their site, you'll see they are closed for the first two weeks of February.

    Rick S
     
    #2 infohwyguy, Feb 10, 2006
  3. aaf709

    aaf709 Ravenpaw of ThunderClan

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    Patience is a virtue (You waited for your Prius, right?). According to their site they will be closed during the first two weeks of February.

    I ordered an Auto-Lock kit and NAV Enhancement kit last April. I got the Auto-Lock kit in September and the NAV kit last month. I've found that the phone works better than email. Also, it seems to a quicker turnaround if they have the product in stock.
     
    #3 aaf709, Feb 10, 2006
  4. Allannde

    Allannde Just a Senior

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    2012 Prius Plug-in
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    Plug-in Advanced
     
    #4 Allannde, Feb 10, 2006
  5. aaf709

    aaf709 Ravenpaw of ThunderClan

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    You're welcome. :)

    Unfortuately that has been the problem with Coastal for some time. Great mods, but communication is lacking. If you do get something and have a problem, I understand they are very helpful.
     
    #5 aaf709, Feb 10, 2006
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