Phone numbers keep disappearing

[geodosch]

I picked-up my 2010 IV SR on Thursday, and am very happy with it (though I was still sad to trade-in my '07)

I was able to connect my Treo 755P, and uploaded my phone book with no problem. I then added some of the numbers to Speed Dial. The next day I drove to work, used the phone, and everything was fine. But when I was on my way home, I hit the off-hook, and the 'Speed Dial' button was not active. The next time I was stopped I hit the 'Contact List' button, and got a message that I had no contacts loaded, and did I want to add some. When I got home I uploaded my phone book again, and added the speed dial numbers again. A few days went by with no problem, but then on Monday the numbers disappeared again.

The Bluetooth connection continued to work (I never had to resync it), and if I initiate a call from the phone, it immediately connects via hands-free. But twice now the contacts have disappeared. My NAV presets are still there, so it's not that all the memory is being erased.

I was bringing the car in Thursday already to have them apply the Xzilion coating, so I called today and they're going to take a look at it, though I'm not thrilled with the idea of them pulling the dashboard apart. Has anyone else had a similar problem? I had the NAV/Bluetooth in my '07 and never had a problem with it losing numbers.

[Tech_Guy]

Whenever this happens, pull over to the side of the road and stop the car. Get out and walk all the way around the car once. Get back in and re-boot the car.

If this doesn't help, you need a firmware upgrade.

Keith

[TKY]

Tech guy, that sounds like a Windows fix . . . --TK

[Tech_Guy]

Originally Posted by TKY

Tech guy, that sounds like a Windows fix . . . --TK

What? You mean that "Prius" spelled backwards (Suirp) is not the code name for the next Microsoft major release????

Keith

[tone_uk]

On mine I paired up my iPhone 3G, copied the phonebook across, setup speed dials ok. When my iPhone is connected - all ok.

I then paired my work Nokia phone, and the phonebook has all gone.

When I switch between devices the phonebook entries appear and then dissappear (always there for iPhone, always blank when Nokia is attached.)

Does this mean the Phonebooks are unique to each Bluetooth device?

In the Gen II you had one common phonebook across all devices which made far more sense to me!

[geodosch]

Originally Posted by tone_uk

When I switch between devices the phonebook entries appear and then dissappear (always there for iPhone, always blank when Nokia is attached.)

Does this mean the Phonebooks are unique to each Bluetooth device?

That may be a clue. The first time it happened I had a similar thought in the back of my mind, because I saw my device name was at the top of the display, which I didn't remember seeing when I first paired them. I wondered if it had picked-up the phone name, and since it changed started a new phone book. But now they've disappeared again, even though the device name was the same.

I don't remember seeing anywhere to disable multiple phonebooks, but maybe there's a hidden screen where that can be done. I'm off to the dealer, so I'm going to ask them about that.

Thanks!

[mgb4tim]

I'd expact different phone books for different devices. Why would I want to share phone books with my wife's work cell phone? I don't want to talk to her boss...LOL

[swich2mac]

Originally Posted by geodosch

I picked-up my 2010 IV SR on Thursday, and am very happy with it (though I was still sad to trade-in my '07)

I was able to connect my Treo 755P, and uploaded my phone book with no problem. I then added some of the numbers to Speed Dial. The next day I drove to work, used the phone, and everything was fine. But when I was on my way home, I hit the off-hook, and the 'Speed Dial' button was not active. The next time I was stopped I hit the 'Contact List' button, and got a message that I had no contacts loaded, and did I want to add some. When I got home I uploaded my phone book again, and added the speed dial numbers again. A few days went by with no problem, but then on Monday the numbers disappeared again.

The Bluetooth connection continued to work (I never had to resync it), and if I initiate a call from the phone, it immediately connects via hands-free. But twice now the contacts have disappeared. My NAV presets are still there, so it's not that all the memory is being erased.

I was bringing the car in Thursday already to have them apply the Xzilion coating, so I called today and they're going to take a look at it, though I'm not thrilled with the idea of them pulling the dashboard apart. Has anyone else had a similar problem? I had the NAV/Bluetooth in my '07 and never had a problem with it losing numbers.

I have an iPhone 3GS and it copied my contacts flawlessly! HOWEVER, there appears to be a 1000 contact limitation as when the initial transfer completed, the system informed that it was unable to copy all of my contacts beyond 1000! BUMMER!!!!!

[TKY]

Originally Posted by Tech_Guy

What? You mean that "Prius" spelled backwards (Suirp) is not the code name for the next Microsoft major release????

Keith

Big smile - really, really big smile (my MacBook is smiling too) --TK

[geodosch]

Just a quick update: it's been about 3 weeks, and I haven't had the problem again. The dealer was supposed to look at it when I had the car in, though when I picked it up nobody could tell me what, if anything, had been done about it. So maybe they fixed it, or maybe the problem went away on its own (or is still lurking.)