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Faulty microphone

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Pandalover, Mar 19, 2012.

  1. Pandalover

    Pandalover Junior Member

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    Just picked up my 09 gen2 and I am having problems with the microphone. When on hands free calls I can hear the caller but they can't hear me and when ever I try to use voice commands I just get a response of command not recognised.

    Is there some kind of mute enabled on the microphone am I missing something obvious or is it faulty?
     
    #1 Pandalover, Mar 19, 2012
  2. firepa63

    firepa63 Former Prius Owner

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    #2 firepa63, Mar 19, 2012
  3. Pandalover

    Pandalover Junior Member

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    Thanks for that. I got into the menus and made the change but hands free is still silent and voice recognition is still not recognising.

    I will post some pictures
     
    #3 Pandalover, Mar 19, 2012
  4. Pandalover

    Pandalover Junior Member

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    Just need two more post to post links
     
    #4 Pandalover, Mar 19, 2012
  5. Pandalover

    Pandalover Junior Member

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    One more...
     
    #5 Pandalover, Mar 19, 2012
  6. Pandalover

    Pandalover Junior Member

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    I have taken a couple of pictures.

    This menu the audio says CHECK

    Pic 1

    And this one I tried shouting at the car and recording a sample but again silent.

    pic 2

    it's dead :(
     
    #6 Pandalover, Mar 19, 2012
  7. firepa63

    firepa63 Former Prius Owner

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    Possibly a bad mike or a loose wire. Where did you get the car, from a private sale or from a dealer? If it was a private sale, ask the previous owner if he had a problem or if he removed some accessory that he may have had on the car. If it was purchased from a dealer, take is back as they usually offer some sort of a warranty.
     
    #7 firepa63, Mar 19, 2012
  8. Pandalover

    Pandalover Junior Member

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    Dealer, and will do. Thanks for your help. Just wanted to make sure I wasn't missing something
     
    #8 Pandalover, Mar 19, 2012
  9. firepa63

    firepa63 Former Prius Owner

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    Let us know what they find...
     
    #9 firepa63, Mar 19, 2012
  10. Pandalover

    Pandalover Junior Member

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    Well the dealer was fairly useless.

    They came back with:
    Ignoring the lack of punctuation for a moment they did not come back with anything I didn't already know.
     
    #10 Pandalover, Mar 28, 2012
  11. KK6PD

    KK6PD _ . _ . / _ _ . _

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    So run over to the parts dept and buy a mic! Or find a friend with a Prius and talk them into letting you swap the mics to test yours! Either way you are gonna have to get your hands on a working mic to test the theory!
     
    #11 KK6PD, Mar 28, 2012
  12. Pandalover

    Pandalover Junior Member

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    Just a final update to say the dealer fixed it. Replacement microphone and labour £220(about $350). Fortunately it was covered under my warranty.
     
    #12 Pandalover, Apr 11, 2012
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