Toyota Care Road Side Assistance

Discussion in 'Gen III Prius Care, Maintenance & Troubleshooting' started by Lunchbox, Mar 4, 2011.

  1. Lunchbox

    Lunchbox Junior Member

    Joined:
    Mar 2, 2011
    28
    4
    Los Angeles, CA
    Your Vehicle Year:
    2011 Prius
    Model:
    Two
    Received an email from Toyota letting me know there is a Toyota Care for my new Prius with Road Side Assistance. BUT HOW? There was no phone number or any other information. So if I need road side assistant, how to get help?
     
  2. twittel

    twittel Senior Member

    Joined:
    Jul 7, 2010
    1,605
    143
    West End, NC
    Your Vehicle Year:
    2010 Prius
    Model:
    III
    Check your owner's manual to see what is listed for Toyota Care. My owner's manual has a card with phone numbers and details.

    If you bought the extra-cost Toyota Care Plus, or Extra Care, then I would consult your dealer service department for more information.
     
  3. eglmainz

    eglmainz New Member

    Joined:
    Jan 21, 2009
    887
    138
    Chicagoland, IL
    Your Vehicle Year:
    2010 Prius
    Model:
    V
    Lunchbox,

    To add to what Tom stated, if you are interested in purchasing Toyota Care Insurance (as I have done), you generally purchase the policy from your dealer. You can also usually add this at any time during the original warranted period. In my case, the cost was close to $1,000 but does include roadside assistance, etc. Once I joined this, I received a 'permanent' card for my wallet with my Toyota Care Policy number, and the instructions to call for help. I hope this helps. I believe that the number is different in various parts of the country, as my brother's Toyota care card has a different number than my did, and he lives 'cross country' from me.
     
  4. Jabber

    Jabber Chicagoland Prius Guy

    Joined:
    Apr 23, 2009
    703
    212
    Chicago
    Your Vehicle Year:
    Other Non-Hybrid
    Model:
    N/A
    True egl, the numbers are different based on your resident region. Contact your local dealer and they can help you get the number.