1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Where'd my turn-by-turn guidance go?

Discussion in 'Prius c Audio and Electronics' started by Ghoti, Jun 24, 2013.

  1. Ghoti

    Ghoti Member

    Joined:
    May 14, 2004
    101
    10
    0
    Location:
    Arizona
    Vehicle:
    2012 Prius c
    Model:
    Three
    All of a sudden, the navigation system in my Prius c is no longer giving me turn-by-turn guidance. It will, when I set a route, give me directions, once, and will then remain silent unless I press the onscreen volume button, or use the 'Repeat directions' voice command.

    I've looked through all the options screens several times, but don't see anything that seems connected to turning voice guidance on or off.

    How can I get this working again?
     
    #1 Ghoti, Jun 24, 2013
  2. ztanos

    ztanos All-around Geek!

    Joined:
    Jan 10, 2013
    3,339
    1,149
    40
    Location:
    Cumming, Georgia
    Vehicle:
    2012 Prius c
    Model:
    Four
    Hey Fish... did the volume somehow get turned down in the default and it keeps returning to that? Check it by going to setup volume and it's one of the menus... it doesn't sound like this, but it never hurts to check.
     
    #2 ztanos, Jun 24, 2013
  3. PriusC-illa

    PriusC-illa Member

    Joined:
    Apr 29, 2013
    153
    63
    0
    Location:
    NYC/NJ
    Vehicle:
    2013 Prius c
    Model:
    Four
    Do you have Entune 2.2? Mine was doing weird stuff and the update seemed to fix most of the issues.
     
    #3 PriusC-illa, Jun 25, 2013
  4. wmo168

    wmo168 Member

    Joined:
    Apr 9, 2013
    239
    48
    0
    Location:
    South Florida
    Vehicle:
    2012 Prius c
    Model:
    Two
    v2.3 is latest which can only be done at dealership
     
    #4 wmo168, Jun 25, 2013
  5. Ghoti

    Ghoti Member

    Joined:
    May 14, 2004
    101
    10
    0
    Location:
    Arizona
    Vehicle:
    2012 Prius c
    Model:
    Three
    I have the update done via the USB flash drive which someone posted on these fora a while ago; I understand there is a newer one out through TSB 0051-13 at dealers. Maybe that'll fix it?
     
    #5 Ghoti, Jun 25, 2013
  6. Ghoti

    Ghoti Member

    Joined:
    May 14, 2004
    101
    10
    0
    Location:
    Arizona
    Vehicle:
    2012 Prius c
    Model:
    Three
    That's one of the first things I checked. It just makes the volume when I use 'Repeat directions' louder, but does not bring back turn-by-turn directions.
     
    #6 Ghoti, Jun 25, 2013
    ztanos likes this.
  7. PriusC-illa

    PriusC-illa Member

    Joined:
    Apr 29, 2013
    153
    63
    0
    Location:
    NYC/NJ
    Vehicle:
    2013 Prius c
    Model:
    Four
    I think it should. Mine runs a lot better now, although slow at startup. It might be due to some setting though. The salesman set everything up for me when i picked up my car, then he decided to leave the dealership so I don't know what my settings were before the update.
     
    #7 PriusC-illa, Jun 25, 2013
  8. ftl

    ftl Explicator

    Joined:
    Jun 2, 2009
    1,812
    790
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius c
    Model:
    Three
    #8 ftl, Jun 25, 2013
    PriusC-illa likes this.
  9. ztanos

    ztanos All-around Geek!

    Joined:
    Jan 10, 2013
    3,339
    1,149
    40
    Location:
    Cumming, Georgia
    Vehicle:
    2012 Prius c
    Model:
    Four
    There is a TSB to update to 2.3.
     
    #9 ztanos, Jun 25, 2013
  10. ftl

    ftl Explicator

    Joined:
    Jun 2, 2009
    1,812
    790
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius c
    Model:
    Three
    What's the TSB number for 2.3?
     
    #10 ftl, Jun 25, 2013
  11. ztanos

    ztanos All-around Geek!

    Joined:
    Jan 10, 2013
    3,339
    1,149
    40
    Location:
    Cumming, Georgia
    Vehicle:
    2012 Prius c
    Model:
    Four
    Sorry, you're right. 2.2... been playing with too many google phone roms today... :(
     
    #11 ztanos, Jun 25, 2013
  12. ftl

    ftl Explicator

    Joined:
    Jun 2, 2009
    1,812
    790
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius c
    Model:
    Three
    OK, no problem - just wanted to be sure Toyota didn't sneak in another update! :)
     
    #12 ftl, Jun 25, 2013
    ztanos and PriusC-illa like this.
  13. Ghoti

    Ghoti Member

    Joined:
    May 14, 2004
    101
    10
    0
    Location:
    Arizona
    Vehicle:
    2012 Prius c
    Model:
    Three
    So I got the 2.2 update today at my dealer, and this problem, as well as some minor other issues, have been fixed.

    My dealer did not know they had the firmware update until I gave them the TSB number to look up, but it took about two minutes once he had the right USB stick.
     
    #13 Ghoti, Jun 29, 2013
(You must log in or sign up to post here.)