Where'd my turn-by-turn guidance go?

Discussion in 'Prius c Audio and Electronics' started by Ghoti, Jun 24, 2013.

  1. Ghoti

    Ghoti Member

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    All of a sudden, the navigation system in my Prius c is no longer giving me turn-by-turn guidance. It will, when I set a route, give me directions, once, and will then remain silent unless I press the onscreen volume button, or use the 'Repeat directions' voice command.

    I've looked through all the options screens several times, but don't see anything that seems connected to turning voice guidance on or off.

    How can I get this working again?
     
  2. ztanos

    ztanos All-around Geek!

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    Hey Fish... did the volume somehow get turned down in the default and it keeps returning to that? Check it by going to setup volume and it's one of the menus... it doesn't sound like this, but it never hurts to check.
     
  3. PriusC-illa

    PriusC-illa Member

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    Do you have Entune 2.2? Mine was doing weird stuff and the update seemed to fix most of the issues.
     
  4. wmo168

    wmo168 Member

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    v2.3 is latest which can only be done at dealership
     
  5. Ghoti

    Ghoti Member

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    I have the update done via the USB flash drive which someone posted on these fora a while ago; I understand there is a newer one out through TSB 0051-13 at dealers. Maybe that'll fix it?
     
  6. Ghoti

    Ghoti Member

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    That's one of the first things I checked. It just makes the volume when I use 'Repeat directions' louder, but does not bring back turn-by-turn directions.
     
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  7. PriusC-illa

    PriusC-illa Member

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    I think it should. Mine runs a lot better now, although slow at startup. It might be due to some setting though. The salesman set everything up for me when i picked up my car, then he decided to leave the dealership so I don't know what my settings were before the update.
     
  8. ftl

    ftl Explicator

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  9. ztanos

    ztanos All-around Geek!

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    There is a TSB to update to 2.3.
     
  10. ftl

    ftl Explicator

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    What's the TSB number for 2.3?
     
  11. ztanos

    ztanos All-around Geek!

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    Sorry, you're right. 2.2... been playing with too many google phone roms today... :(
     
  12. ftl

    ftl Explicator

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    OK, no problem - just wanted to be sure Toyota didn't sneak in another update! :)
     
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  13. Ghoti

    Ghoti Member

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    So I got the 2.2 update today at my dealer, and this problem, as well as some minor other issues, have been fixed.

    My dealer did not know they had the firmware update until I gave them the TSB number to look up, but it took about two minutes once he had the right USB stick.
     
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