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My experience with Hometown Hybrids

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by jollyholley, Jun 20, 2015.

  1. jollyholley

    jollyholley Junior Member

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    Hey ya'll,

    I have a 2006 with 165,000 miles, and a month or so ago my dash lit up with the most sinister looking warnings. Here's the thread I started about that: Master warning, check engine, maint reqd, yellow brake warning | PriusChat

    Some posters predicted my problem, failing hybrid battery, as confirmed by the dealership.

    Dealer wanted $4700. I paid $7000 for the car, and I couldn't justify that. Started looking around at other options and crunching the numbers.

    I decided to hire Hometown Hybrids to replace my battery with one of their refurbished batteries. The total cost, including travel (about 3.5 hours) and installation was $1400. I emailed the company and was put on a wait list of about two weeks. An appointment was set up and they showed up as promised.

    The whole process took maybe two hours. The guy doing the install, Shea (sp?), was a cool dude and very friendly, even through a nasty thunderstorm we had pass. He ran a diagnostic before and after install to make sure no codes popped up. This guy knows what he's doing.

    My car is running great, and I'm confident that I'll get to 200,000 miles in this car, maybe more. Their warranty is also a great confidence booster-- one full year.

    Shout out to Hometown Hybrids! Ya'll rock!

    TL;DR: If your hybrid battery dies, and you're out of warranty, don't hesitate to hire these guys.

    -Scott
     
    kc&her07 likes this.
  2. SageBrush

    SageBrush Senior Member

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    I look forward to reading how you car is doing in two or three years.
     
  3. bisco

    bisco cookie crumbler

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    thanks for the review, all the best!(y)
     
  4. Hometown Hybrids

    Hometown Hybrids Junior Member

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    I'm glad to hear that you are happy with the experience! We love what we do :) I will pass along the review to Shea.
    Jessica
     
  5. Steve Smith

    Steve Smith New Member

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    I echo what JollyHolly posted above regarding Hometown Hybrids. We own a 2010 Prius and a 2007 Camry hybrid, 85K miles. We experienced the "crazy warning lights" on our Camry dashboard recently (i.e. master warning, check engine, maint reqd, yellow brake warning, etc.) and the dealer told us the battery was at fault. They said the fix was complete replacement, at upwards of 4K. I grew up working on cars, my grandfather was a mechanic and machinist, and car dealers have never impressed me with either honesty or proficiency. I googled for hybrid repair alternatives, and found Houston Hybrids (now Hometown Hybrids). Good reviews, so I gave them a try. Hometown called me to setup the appointment, and this large polite young man named "Shea" showed up at my doorstep in La Vernia TX a couple days later. Shea R&R'ed the hybrid battery battery, cleared the warning lights, and then left for his next service call up I35 (i.e.Waco). I never left my house for any of this. At roughly $1700, and a full year replacement warranty, Hometown Hybrids will be getting any future business I have with my Prius.
     
  6. Vkguda

    Vkguda Junior Member

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    My 2007 prius battery died 2 days abck and I'm thinking about having it replaced with a refurbished battery. I would like to know your experience with the refurbished battery before i take a decision. Is your car still running with the refurbished battery, and if so, how many miles do you have on it and how is it performing. I look forward to your reply.

    Thanks,
    Vk
     
  7. bisco

    bisco cookie crumbler

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    welcome!
    me too, i wish the o/p had kept us updated. let's hope he gets the message. you could try starting a conversation with him, which should send him an email.
    being in florida, you might try todd at tampa hybrids. he is also a member, and does excellent work.
    all the best!(y)
     
    Vkguda and jerrymildred like this.
  8. Vkguda

    Vkguda Junior Member

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    I hope to see experiences from any Prius owners with refurbished battery installed. Here is my story - https://priuschat.com/conversations/new-owner-of-a-used-2007-prius-touring-bought-a-month-back-and-the-hybrid-battery-died.135538/
     
  9. bisco

    bisco cookie crumbler

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    there are lots of threads here, most have not been very happy. otoh, people without complaints don't always come here to tell their happy tale.
     
    Vkguda likes this.
  10. jerrymildred

    jerrymildred Senior Member

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    Welcome to PC. I tried your link. Something is amiss because I get an error. Tried twice.

    Anyway, I second what @bisco said about Todd at Tampa Hybrids @TampaPrius.com. I've never had to rebuild a battery before last week. Todd can give you several options from just replacing the failed module to a brand new battery. I chose getting a gen 2 battery frame repopulated with a full set of cells from a 2015. Next best thing to a new one, but lots less $$$.
     
  11. Vkguda

    Vkguda Junior Member

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    @jerrymildred - Thanks a lot for your response. Strange that my link is not working but working for me when i click. I created that conversation one hour back only. I don't see it in my profile conversations as well, i wonder why.
     
  12. jerrymildred

    jerrymildred Senior Member

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    Ah! It's a conversation. Conversations are only visible to you and those you include in the conversation. They are private communications between two people or a small group of people, not the whole forum.
     
    Vkguda likes this.
  13. Vkguda

    Vkguda Junior Member

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    @jerrymildred - Thanks for the contact of TampaHybrids Todd. I gave a call and got some good advice. I would have taken his service if my car could go that far but not sure. FYI, i am not in Florida now. Out of curiosity - does your Prius really give 89mpg?
     
  14. jerrymildred

    jerrymildred Senior Member

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    Yup, but it's a plug-in Prius (PiP). So, about 40-45% of the time, I'm driving in EV mode. Fuelly doesn't have algorithms for plug in hybrids. Hence the little disclaimer in my sig line just below the fuelly info.

    Glad you were able to reach Todd. He's extremely knowledgable.

    By the way. If you want others on the forum to read "New Owner of a used 2007 Prius Touring, bought a month back and the hybrid Battery died,"" I suggest copying and pasting it to a new thread. Otherwise "All Prius owners" will only be four people. There are hundreds of users here.
     
    #14 jerrymildred, Jun 3, 2017
    Last edited: Jun 3, 2017
  15. kc&her07

    kc&her07 Junior Member

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    ----USA----
    I'm checking back on how your battery did. I need an inverter assembly for my 2007 and have already contacted Jessica @ Hometown Hybrids for an estimate. After getting a ridiculous estimate from the dealership ($3800 plus $700 labor), her estimate if $1200 seems too good to be true!

    Just want to do due diligence. They'll be in DFW next week, so want to be sure I can be confident in their work. Thanks in advance!