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New Registered key is not being detected

Discussion in 'Gen 3 Prius Technical Discussion' started by Gourockian, Jun 23, 2023.

  1. ASRDogman

    ASRDogman Senior Member

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    Hopefully, he will send you the correct one this time. And THAT will resolve the problem you
    are having.
    Do you have a the cloned techstream, or the real thing? That also could be part of the problem.
    That is what I have. It seems to do everything I have needed it to do, so far. Though kinda SLOWLY.
    This week I received the Xtool D8. It's fast! Read the Prius quickly and easily.
    I hope I never have to clone a key, but it looked easy enough.

    I need to replace my tire pressure sensors. Seems 13 years is too long to explect the batteries to last. :cry:
    It read 3 of the 4, which tells me the one battery IS dead. The 4th was in another section on the screen.
    Which may be saying the D8 read it in the computer, but couldn't get a reading from the sensor.
    I didn't play with it long, I just wanted to make sure it worked.

    I'm going to use it to do a complete brake bleed soon. I'm hoping it will go smoothly!


     
  2. Gourockian

    Gourockian Junior Member

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    I'm still waiting to hear back but yes, the proper circuit board would be a big help.

    I don't have the real thing, unfortunately but I had to delete the version I had (I think it was 13.00.022) as it did not provide the Utility button which is needed when doing key registration. I had previously downloaded an older version, 12.20.024 which worked okay. Yes, they are pretty slow but as Einstein said, 'time is relative". You've got some serious gear there now - I hope you are not anticipating serious problems to diagnose.

    The only other thing I've used is Torque and I found it really handy when I had my Gen 2. I rebuilt the HV battery, balanced it and used Torque on an old cell phone to constantly monitor the 14 blocks, etc.

    My OBDII adapter eventually failed and I now have another one but haven't really tried it out yet. However, I have the same TPMS issue with one of my sensors so will need to hook it up and try and find out which one it is. Maybe replacing all 4 is the way to go.

    Good luck with the brake bleed - it's many years (~40+) since I last did that and had to lie under the car watching for air bubbles, as the brake fluid was pumped into a glasss jar. I'm getting too old for that nowadays.
     
  3. ttou68

    ttou68 Active Member

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    I'm following this thread, and wish all the luck to get it right.

    My son has 2 factory key, and one was low battery so he decided to use the 2nd key instead of replacing the battery..

    Months later the 2nd key is low on battery, and now he decided to replace both batteries.

    Only to find out that the one with dead battery no longer work with the vehicle after battery replacement...

    Scratch my head still on how to rectify this key...

    Posted via the PriusChat mobile app.
     
    #23 ttou68, Jun 25, 2023
    Last edited: Jun 25, 2023
  4. Gourockian

    Gourockian Junior Member

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    If he has a Gen 2 Prius, he may be able to place it in the slot and get the car started. If it's a Gen 3, he would need to hold the key against the power button while putting his foot on the brake. He should then see the green LED light up and the car should start when he pushes the power button. It also would be worth cleaning the battery contacts of the key and make sure the battery surfaces are clean..

    I hope he manages to resolve the issue/
     
  5. Gourockian

    Gourockian Junior Member

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    Well, I ended up returning the non-OEM keyfob to the ebay seller as it did not match what he was advertising. He was not able to supply me with one which had the same circuit board as the OEM one, even though that was what his listing stated. To be fair, he is not the only one selling these but other sellers at least show a picture of their circuit board.

    Anyway, I ended up purchasing a used, unlocked or virginized OEM keyfob from another ebay seller and it arrived this morning. It was in very good condition with a key blank and new battery installed so I set about registering it, again using Techstream Ver: 12.20.024.

    This time, everything worked perfectly, including the proximity sensors on the door handles and Power button starting. From setting up my laptop in the car, opening Techstream, connecting to the car’s system and registering the key took less than five minutes.

    So for anyone contemplating adding another key, take my advice and avoid any non-OEM keyfob being sold on ebay or elsewhere as you will likely go through the same rotten experience I did. It will likely cost a bit more to buy a used unlocked one (mine cost a total of $74 compared to $48 for the non-OEM one) but I think it was well worth the extra. I still will need to find someone who’ll cut the blank key that it came with but I’m not concerned about that just now.

    Regards,

    Al
     
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  6. ASRDogman

    ASRDogman Senior Member

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    Glad you finally got the correct one, and you were able to program it and getting it
    working correctly!

    You should be able to go to walfart and have them duplicate the key for you.
    Or ace hardware maybe??? Worse cause, Toyota will do it.


     
  7. Gourockian

    Gourockian Junior Member

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    Yes, it appears that one of the local Ace Hardware stores can cut auto keys but I don't think Walmart does. They only have an automatic self service key cutting machine which I believe only cuts house keys, etc. I've got other things going on just now but will check out Ace in a couple of weeks or so. Thanks for the suggestion - I wouldn't have thought of trying them.
     
  8. ASRDogman

    ASRDogman Senior Member

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    Yes, they do car keys also. I don't know what they would do if you bring your own key though.
    They are taking away things people do, and no one knows how to do anything anymore.
    Ace or Toyota or a locksmith would be the better option...
     
  9. ttou68

    ttou68 Active Member

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    Thank you, it's a Gen 3. And I've tried that, no luck..
    Didn't know what happened to it, his mom and step dad changed the battery and nothing worked after that...
    I may just buy a new key and program it for him...
    Posted via the PriusChat mobile app.
     
  10. Gourockian

    Gourockian Junior Member

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    Before getting a new key, I would get him to make sure that the battery contacts are definitely clean, maybe using a nail sandpaper board or fine sandpaper. Also, it's important to make sure that the battery surfaces are really clean as dirt or oily residue from fingers can cause problems. It's also worth checking that the correct battery has been installed (CR 1632) and that the voltage is around 3V. An old 'new' battery that's been in storage for a few years may have lost some power.

    These suggestions are probably obvious to you and may have already been tried but other than the keyfob itself having gone faulty, I can't think of any other reason for it not to work. I hope you/he manage to fix the issue.
     
    ttou68 likes this.
  11. Gourockian

    Gourockian Junior Member

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    One thing I forgot to mention is that even if the keyfob battery is dead, the car still be started by holding it against the power button for a few seconds. The display will then indicate to use the brake pedal and push the power button, as normal. This will at least let you know that the key is still registered to the car but doesn't let you use the proximity sensors. I hope this is helpful.
     
  12. Jack Maniaci

    Jack Maniaci Junior Member

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    There's an eerie quality of deja-vu here... I just ordered two new aftermarket fobs today, each around the same price, from ebay.

    A few hours after they were marked as shipped, I noticed something I'd missed, buried in the fine print of the listing. I'd been staring at these listings in hopes of saving a few $100 until I felt punch-drunk, and the details blurred together. But this part seems important, not just something thrown in there for fun: "Need locksmith to program it by Lonsdor K518, Tango or Xhorse VVDI Key Tool Max. CANNOT be programmed by TechStream."

    After reading this thread, I think I'm gonna take the seller's advice and steer clear of TechStream. Barring cheap access to one of the above alternative tools, I'll use an automotive locksmith proficient in one of those non-TechStream tools. These keys are strictly backups, and there's no way I'm dropping more than $250+ net** (see below) per key just because it's OEM. At that price point for a car key...well, no offense, but in the cold light of day, that price really does feel like joining a cult!

    But I'd still be curious to know: Did the eBay seller for your aftermarket keyfob put any similar disclaimer, e.g., "CANNOT be programmed by TechStream" in the listing?

    Really good to know this, and I'm 100% going to open up the new fobs and check their board #s before taking a single step further.

    **The major difference in our situations, and the chief reason I reluctantly decided to buy aftermarket fobs instead of OEM, is that my 2011 Prius seems to require a cursed variant of key that has a different chip and different FCC ID than the majority of Gen3 Prius.

    The inscription on the back of the only key I have (OEM) has been completely rubbed off...so, no obvious way of telling what it once said (especially as far as FCC ID #).

    But on opening it up, the board definitely says 271451-3370. Based on A) 3370 board number, and B) the 06/2011 production date stamped inside the driver's door, I've extrapolated from this very informative thread and others that I PROBABLY should have this fob type:

    1) fcc id: HYQ14AAB (has two chips, and not one, on the board - kudos to RobH for posting a photographic comparison)
    2) oem p/n: 89904-47420 (mfg date is after May 2011, but it's still a 2011 model year Prius)
    3) board #: 271451-3370 (type 'E') (printed in plain numerals on the one working key's board)

    And yes, I know, I'm going to call the dealership too to verify the above...but when one model year has two different FCC frequencies, there's a nonzero chance they'll get it wrong...even Ace Hardware would not touch this $290+ potential piece of business after hearing that this 2011 model year is split between two different FCC frequencies.

    The one good OEM key that I have is just three buttons. No trunk button, no A/C button. A good part of a day spent drilling the internet turned up an exceedingly poor menu of choices in my budget range for OEM keys that check all three of the above boxes (1, 2, and 3) and also have three buttons. So...I'm hazarding aftermarket and hoping Madman Marv's House of Transponders or whatever will have the non-techstream tool (or tool access) that's still cheaper in the aggregate than buying a used OEM..barring that, the aftermarket keys do have a good return policy.
     
  13. Tombukt2

    Tombukt2 Senior Member

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    The guy that used to do all my key work up in Maine USA one of the few people in the States that could clone my transponder key for my Italian motorcycles uses some of the devices you have listed above in your statement about programming the keys. No locksmith in the right mind is going to own tech stream never met one yet. And most of them are able to do a lot of this work I don't know about Prius specific but on my van on my Corollas and all of those vehicles never been a problem I am not sure that the Prius is all that difficult or separate from all of those other cars in similar years as they're using similar electronics and everything else I don't care how many chips or signals or any of that any of them have The machine the locksmith uses is quite expensive and generally can handle whatever he's trying to do He hasn't told me that there's any specific normal cars he can't mess with as far as the key goes there's a few Bentleys and Lamborghinis and things like that a few Audis that are very tricky but Toyotas and Nissans and all that pretty much not an issue unless there's something new that I don't know about All lock and key I think is also no longer as the guy is liking his 80s but there are others I have used a few in Texas and what have you so the machines that the locksmith have are pretty flexible and pretty stout and have very decent coverage by the manufacturer themselves they have classes on that mess. There's also a local guy here that claims he can do whatever I personally haven't had to go see him yet this is one thing I try to make sure I do not have to deal with so far luckily every car I've bought even the recovered stolen vehicles and cars coming from shops that can't be repaired I at least get one good remote if not to My bust them open the FCC Gray and or black label with the silver writing is always intact and I photograph it and put the copy of the photo in the glove box so I have all those numbers those numbers are what the locksmith usually needs He doesn't care about your buttons and the year making model of the car so much he needs those FCC transponder and ID numbers then he can make everything happen That's been my experience so far I would usually let all lock and key in Maine handle the fob business because he would know what fob to acquire so that he can have a successful programming He never charged me any serious money I mean these things are like 79 80 a hundred bucks. I've also seen him take some old cars and use a completely different transmitter and remote to make the car work because he couldn't get the parts or whatever once he knows the frequency it transmits on and all this and that he can use one of the four tools mentioned up above in your post It's a program another type of remote with a similar or same broadcast frequency and at least get the doors unlocked get in the car remove the panic button mode that sort of thing so at least the car can work but this was not on Prius this was on older cars that were falling off the parts list almost classics.. But I did not know the 2011 had dual or more than one I see chip on the board I don't look in all the remotes I have 2013 here We did case up the fobs boards in new outers or cases but kept the same boards new batteries and transponder chips and they both work perfectly.
     
  14. Gourockian

    Gourockian Junior Member

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    To be honest, I don't think he mentioned anything like that. I'm sure I would have noticed it as I was banking on using Techstream. Anyway, I was able to get the remote function to work on the aftermarket one, using Techstream but not the proximity function. I would

    That is slightly different from the two I have which both show 271451-5290, with dates of 6/12 and 7/12. They both have the FCC ID, HYQ14ACX.

    Personally, I would steer clear of those cheaper aftermarket ones to be on the safe side, especially if they say it can't be set up with Techstream. I noticed that at least one ebay seller was advertising one with the same FCC ID as mine but his pictures of the board didn't show any numbers at all - at least he included pictures.

    You are probably safer buying a used OEM one that has been reset (virginized) such as this one.

    OEM 2010-2015 TOYOTA PRIUS TOYOTA 3 BUTTON REMOTE KEY FOB | eBay

    I'd be interested to hear how you get on and wish you good luck.
     
  15. Jack Maniaci

    Jack Maniaci Junior Member

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    Unfortunately that one has FCC ID # HYQ14ACX / Transmitter/board # 271451-5290; mine has FCC ID # HYQ14AAB (probably...) / transmitter # 271451-3370.

    Every OEM keyfob listing that seems reasonably priced turns out to have the wrong FCC ID, HYQ14ACX, or the wrong transmitter number, usually 0140 (not 3370).

    Actually, struggling to find ANY OEM HYQ14AAB keyfobs that also have a 3370 transmitter.
     
  16. Gourockian

    Gourockian Junior Member

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    According to rrg on the other thread you mentioned, the AAB keyfob is not even quoted in the owner's manual for the 2011 Prius.

    "More fob FCC ID information.

    I found in the Prius manual 2011 page 62 the following Certification for the Smart Key System USA sold cars are:

    FCC ID: NI4TMLF8-2
    FCC ID: HYQ14ACX
    FCC ID: HYQ13CZD
    FCC ID: HYQ14ADF
    FCC ID: HYQ13CZE

    Guess what my FCC ID: HYQ14AAB is not on the list.(strange??)
    "

    This one on ebay is probably what you are looking for, although it is a bit pricier than I would want to pay but it does have the 3370 board.

    OEM Unlocked Toyota Prius 4Runner Smart Key Fob Remote HYQ14AAB 3370 E Board | eBay

    Other owners of the same year apparently use the HYQ14ACX keyfob and these are listed on ebay as a "virginized" or unlocked. I know the 5290 has one chip and the 33370 has two but as both seem to work with the 2011 Prius, it might be worth considering buying one of these as well to give you the two backups you mentioned, especially if the seller accepts returns.

    I know there seems to be conflicting information out there regarding what works and what doesn't, especially in relation to using Techstream. On my first attempt, I discovered that I had to 'downgrade' to an earlier version to get anything to work but once I did that and sorted out the issue with deleting keys etc., I had no problem using Techstream to register the OEM used keyfob.
     
  17. ASRDogman

    ASRDogman Senior Member

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    Sometimes, you just have to spend the money to get the right stuff.
     
  18. Gourockian

    Gourockian Junior Member

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    Yes, very true but being a true Scot, I always try to look for cheap options but at the same time, not sacrifice quality.

    Btw, whereabouts in Florida are you located? I'm about 20 miles north of Clearwater.
     
  19. Jack Maniaci

    Jack Maniaci Junior Member

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    It took some doing, but I got confirmation about the transmitter number from two longstanding ebay sellers who do accept returns, and was able to order two unlocked OEM HYQ14ACX / 3370 keys (one Toyota, one Lexus) with an uncut emergency blade. One was $49 and the other was $53. rrg confirms you can absolutely use Techstream to mate an OEM Lexus key with a Prius, provided that the FCC ID matches, and since the transmitter number also matches, I'm going to give these a shot. Including tax and return shipping on the aftermarkets, it's still only about $23 net more than for the aftermarket fobs.

    And every locksmith I called here in Chicago about using a more advanced programming tool to set up the aftermarket fobs wanted about $200 per fob for what I understand is a 5 to 20 minute task. Meaning that the net cost of getting the aftermarkets programmed is actually much more than programming the OEMs with Techstream.

    I already have a 32-bit laptop from the mid to late 90s (cost me nothing, was a giveaway from an old office job), and I've ordered the mini VCI + Techstream for about $25. Cutting new blades is still a question mark as far as cost, but that would've cost the same with aftermarkets.

    So, ironically, OEM actually turns out to be the cheaper option!

    Absolutely, I'm a refugee's kid, bargain-hunting is hardwired for me.
     
  20. Gourockian

    Gourockian Junior Member

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    That's a good deal and I hope all goes well. I don't think the FCC ID is all that relevant as that just indicates that the particular model meets their anti-interference requirements and is registered with them. The important thing is that the board is numbered and that it is compatible. My first one (non-OEM) had no number and only worked to remotely unlock and lock the doors but had no proximity function.

    I phoned both of my two local Ace Hardware stores and one said they could cut the blank I have for between $20 and $70, depending on the type. The other wouldn't touch it, giving the reason that if something went wrong, they wouldn't have a replacement blank. Our local Sam's Club has one of these visiting keyfob vans at the moment and they are quoting me $50, so maybe that gives you an idea of what to expect.

    I have Techstream on two laptops, one is running Windows XP (slow) and the other is Windows 11. So, i would imagine you should be okay with your's. You'll find that you can do a lot with it.