Gen4 no power- how can you put in neutral?

Discussion in 'Prime Technical Discussion' started by PixelRogue, Jun 13, 2025 at 1:09 PM.

  1. PixelRogue

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    Tow truck is here and we can’t figure out how to get the car in neutral - there is zero power (and tow truck tried jumping as well.) Not a single light and unable to get can in neutral for tow
     
  2. bisco

    bisco cookie crumbler

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    maybe a blown fuse?
     
  3. BiomedO1

    BiomedO1 Senior Member

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    They're going to have to dolly it. All four wheels off the ground.
     
  4. RandyPete

    RandyPete Active Member

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    If its only front wheel drive (not all wheel drive) it has to be towed with the front wheels lifted off the ground. The tow truck operator should know that.
     
  5. Mendel Leisk

    Mendel Leisk Senior Member

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    And parking brake released. :)

    2012 plug-in will not be AWD.
     
  6. PixelRogue

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    Update:
    Terminal connections on battery were tight, but apparently a loose bolt holding the negative cable connection to the negative wire.
    Tow driver tightened the connection as I filled with mixed emotions of excitement to hear the car chimes sound and loss of pride and embarrassment that I didn't track that myself in advance of the tow driver.

    Tow:
    While at the end we got the car running, this tow issue is a real one we need to know. Yes it was a flatbed that arrived AND none of us (me, my wife, all our on-the-fly research on the phone) nor the tow driver nor any of his resources he was calling, were able to get the car into neutral. Every resource seemed to require power to shift the car into neutral. Had the tow been required, we were all stuck.

    How can you get the Gen4 Prius into neutral with zero power?
     
  7. Mendel Leisk

    Mendel Leisk Senior Member

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