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Weird ticking sound, please help *video*

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by si12j12, Nov 28, 2013.

  1. mrstop

    mrstop PWR Mode

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    Thanks for this thread. I started getting/noticing the clicking sound while braking a couple of weeks ago at about 22,000 miles. Like others, it happens only when braking under regen 25-5 MPH in a straight line. If I put the car in neutral there is no clicking. It's odd that the cause appears to be the CV joint. The noise is very different than other CV joint failures I have heard (usually a loud clicking/popping sound while turning).
     
  2. EthanC

    EthanC Junior Member

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    Is the shaft assembly covered under power train warranty? Mine is over 30K miles and 5 years is coming up soon.
     
    #82 EthanC, Jul 13, 2014
    Last edited: Jul 13, 2014
  3. cproaudio

    cproaudio Speedlock Overrider

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    When I had my noise, I took it to Toyota before the 3 year 36K mark so they could document the problem. They told me that once documented, it'll be covered even after 3 year 36k mark. You could ask your dealer. According to its warranty page, transaxle is covered under power train warranty which is 5 years or 60K.
     
  4. Philatc

    Philatc Pushing Tin

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    Well I've been dealing with this noise as well for some time now. I've just ordered the axle assy. online from ToyotaPartsDirect.com Also ordered the hardware and seals that are required per the TIS RM. Thanks everyone for posting the part numbers and your problems.
     
  5. Former Member 68813

    Former Member 68813 Senior Member

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    Please let us know if it helps. Mine is noticeable but not bad.
     
  6. mrstop

    mrstop PWR Mode

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    I am still having a hard time understanding how this is the axle or CV joint. I'm trying to figure out the exact conditions, but so far it only seems to be happening when the car is in regen braking mode. If the car is in neutral or the engine is running, for example in "warm up" mode, I don't get the noise while braking. Are we sure it's a mechanical noise and not electrical?
     
  7. cproaudio

    cproaudio Speedlock Overrider

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    This is my theory
     
  8. mrstop

    mrstop PWR Mode

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    It's an interesting hypothesis. However, I would think these forces wouldn't be that much different that downshifting with a manual transmission. As such, these issues should have been worked out on CV joints decades ago. I also still having a hard time in figuring out what is making the noise. Typically CV joints make noise and eventually fail after loosing their grease usually as a result of a torn boot. Also the noise generally happens only when turning. As the noise is in a straight line braking for the most part and we don't have broken boots, to me, the symptoms don't point to a CV joint.

    That said, it appears that you and one other fixed the problem via replacement of the axle. Are we sure it was the CV joints themselves, or could it be something else (e.g. ABS ring, something reset during installation)? If your hypothesis holds, where do you think the noise is coming from within the axle (i.e. is it wear from an inferior material spec, or inadequate lubrication? Was a postmortem examination performed on the "bad axle"?


    Sorry to be hammering the issue. I'm trying to confirm the cause and make sure we find a permanent repair.
     
  9. si12j12

    si12j12 Member

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    Today, while driving home I placed the car on neutral while decelerating and as soon as I shifted the lever the ticking noise went away.

    Although I have not gotten my problem fixed I will attempt to have the driveshaft assembly checked out. This is my 3rd and last try with the dealership.

    It is also my belief that stress on the drive shaft causes the ticking noise on possibly defective drive shafts while decelerating. (Not my hypothesis)
     
  10. adamace1

    adamace1 Senior Member

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    I now have over 6,ooo with the clicking noise, I just went on a 3,000 miles trip, it seems to be a little worse now. To the above posters I don't think this is a failure of the axels shaft joint, but rather a defect the causes a noise but doesn't seem to end up failing. But time will tell when I check out my cv joints they are in good shape, no torn boots, and no play. The noise on my cars is caused by the stress of the regen braking, it will only make it when stopping with regen and turning.
     
  11. si12j12

    si12j12 Member

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    *Update*
    After taking in my car to the dealership 2 times prior the dealership stated they would replace the drivers side "drive shaft" the 3rd time around.

    They hope it fixes it and so do I.

    A final update will come once I pick up the car along with my impressions and copy of work order.
     
  12. si12j12

    si12j12 Member

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    It has been fixed!
    Hope the noise does not come back
    Here is picture of the invoice.
    Hope it helps out any one else.
    uploadfromtaptalk1406484157722.jpg
     
  13. bisco

    bisco cookie crumbler

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    excellent! thanks for getting back to us, that was quite an ordeal(y)
     
  14. mrstop

    mrstop PWR Mode

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    Thanks for the detailed invoice. Glad to see a thorough diagnosis of the issue!
     
  15. cproaudio

    cproaudio Speedlock Overrider

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    3rd confirmed fix.
     
    USMCinaPrius likes this.
  16. Chris S

    Chris S Active Member

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    Thanks for the detailed info!
    Now I'm definitely convinced this is my same issue and maybe I can make the dealer understand. It'd be nice if this info gets passed around Toyota now that there "official" documentation.
     
  17. si12j12

    si12j12 Member

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    No problem.

    All the member that contributed are really the ones responsible for helping me get this figured out and fixed.

    I was surprised to find so many owners with this problem.

    Hopefully this thread helps some one else.

    si12j12


    *** Resolution on post 92 ***
     
  18. Chris S

    Chris S Active Member

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    Most of us have continued to roll around with this issue. I have an 800 mile road trip coming up this weekend and am torn about taking the car. My wife's SUV gets half the mpg. I don't see any reason why the car would self destruct but I'm not sure I have the faith until I gat it fixed, no time beforehand. Any thoughts?
    Of course, peace of mind may win over mpg.... Hmm.
     
  19. Former Member 68813

    Former Member 68813 Senior Member

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    People, this is a cosmetic/minor annoyance and not reliability issue. Please use common sense. I have it but not sure worth my time fighting with a dealership.
     
  20. mrstop

    mrstop PWR Mode

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    I think you should be fine on your road trip. It doesn't seem to be leading to immediate failure. But it is your own piece of mind...