Gen 4 Infotainment re-booting itself while driving?

That seems unusual; I hope Entune doesn't turn into MyFord Touch

 

Let us know what you learn. Mine has also rebooted about three times now at startup of the car. Everything is fine afterward. I've never had this happen with all my previous Prius cars.

 

I've had a couple instances where I noticed Entune rebooting at startup, too.

 

It happened to me once... Haven't done it since


iPhone ?

 

It could have been firmware updates.

 

Are you speculating or do you know that's what happens?

I don't mean to be argumentative. I'm just wondering. It would be a relief to know that is normal and not a malfunction.

 

Not argumentative at all.

When I allowed en-tune to connect, after a while, it did a firmware update. When finished, my console re-booted.

En-tune connects automatically mostly, it would not surprise me if another update occurred some time in the future.

jp

 

Mine had the same rebooting issue but long after the firmware update. To my techie brain I don't think these are firmware reboots as it happens after driving the car for a while. Fortunately/unfortunately, the issue hasn't happened in a couple months so I don't know what the actual cause was.

 

Mine is rebooting on startup from time to time. Not everyday. It did it a couple days ago, though.


iPhone ?

 

Hello

I have a Prius 4th gen 4 with the ATP package. Every now and then, my headunit would reboot when i'm riding over a bump. It happens once in a blue moon, but I was wondering if anyone experienced this yet? I had it happen on a few occassions already and thinking of bringing it into my dealership to have them take a look at it.

 

i think i've seen more than one thread about this. not sure if it was resolved.

 

Looks like the mods merged mine with this one. I was gonna try to copy the contents out of the memory card (micro SD) onto another one with a faster write and read rate to see if that helps any.

 

I have noticed a few reboots after startup. I wasn't absolutely sure that's what I was seeing. Now I'm both relieved that it's happening to others and worrying that it's happening. I didn't notice any particular ill effects except for delaying access to the NAV system for half a minute or so.

 

I posted about this prior and I am relieved to see others posting about it now. Mine reboots and all it changes is my map settings and it erases my voice command training, which is really annoying to have to do that again. The voice command system is a learning system and for it to erase that, really sucks. I took mine into a Toyota dealership and they could not duplicate the problem (of course) and they said that there are no known reports from Toyota about the problem. Hopefully a fix will be coming soon since others seem to have the same problem.

 

I have never seen the problem (so far). I picked up my Prius Four with ATP a few weeks ago and use my iPhone 6s with Entune loaded.

 

This was an old post, but I noticed on BBC Newsfeed today the following with a similar problem with LEXUS:

Faulty update breaks Lexus cars' maps and radio systems - BBC News

Not sure if it's related?

 

HAs anyone in this thread had success with a dealership being able to fix the annoying reboot problem? Mine has been doing it more frequently lately.

 

Did you see the post I made a week ago re LEXUS having similar problems - a report on BBC News:

"Faulty update breaks Lexus cars' maps and radio systems"

Faulty update breaks Lexus cars' maps and radio systems - BBC News

 

The reboot problem you are seeing must be dependent on the specifics of your car, phone, and nav/entertainment system. There are a lot of us not seeing the reboot problem. In fact I was just prompted last week about installing an update (second one since I bought the car) and am still running without issues.