1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Cannot dial phone after adding a second sim to phone

Discussion in 'Prime Main Forum (2017-2022)' started by jgspears, Aug 28, 2018.

  1. jgspears

    jgspears Junior Member

    Joined:
    Feb 4, 2004
    30
    15
    0
    Location:
    Conover, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    After adding a second sim to my phone, I can not longer make calls using entune. I have my primary sim as default for calling and date but entune responds with a error when I try to make a call. Guess I just need to dial with Android auto and forget using entune. I will eventually go back to a single sim but my phone supports two and one would expect entune to as well especially when all defaults point to a single sim. Any suggestions?
     
    #1 jgspears, Aug 28, 2018
  2. FuelMiser

    FuelMiser Senior Member

    Joined:
    Jun 29, 2008
    1,268
    860
    0
    Location:
    Monument, CO
    Vehicle:
    2016 Prius
    Model:
    Touring
    I don't have any idea if this would work, but what I'd do is delete any saved Bluetooth connections from the phone and the car, power down the phone and then start over with a fresh BT pairing. It's like doing CTRL-ATL-DEL in the old days.
     
    #2 FuelMiser, Aug 29, 2018
  3. VTBIGDOG

    VTBIGDOG Active Member

    Joined:
    Dec 21, 2016
    211
    146
    0
    Location:
    USA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I have a cell phone. I installed Google Voice which has its own phone number. So in essence I have one phone with two numbers on it. When I make a call I have to choose which number to use to dial out. As a result I am unable to make an outbound call using my car. Is this was you are describing as 'two sims"'?

    Posted via the PriusChat mobile app.
     
    #3 VTBIGDOG, Aug 29, 2018
  4. jgspears

    jgspears Junior Member

    Joined:
    Feb 4, 2004
    30
    15
    0
    Location:
    Conover, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Thanks FuelMiser. Repairing did the trick. I should have tried that.
     
    #4 jgspears, Sep 7, 2018
(You must log in or sign up to post here.)