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Hybrid Battery (P0A80): Replace few or all cells?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by newformisc, Sep 10, 2018.

  1. newformisc

    newformisc New Member

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    Before creating this thread I've done some searching but couldn't find the specific information I need, so I'm hoping maybe someone can offer some useful advice.

    The "red triangle of death" recently appeared on my dashboard and the error codes I'm getting are P0A80 (Replace Hybrid Battery Pack) and P3018 (Battery Block 8 Becomes Weak). I took it to the nearest dealer (AutoNation Toyota Cerritos) this morning and was quoted $4500 to replace it. After barely resisting the urge to laugh loudly in the rep's face I just said I would be pursuing other options.

    After some searching I found a local company which seems legitimate. The name of the company is Hybrid Battery Repair (sorry, I don't have enough posts to include a link but it is easily found via internet search) in North Hollywood, CA, and their Yelp page shows 67 reviews with an average of 5 stars. They offer 2 services, and I am unsure about the difference between them and which would be the preferable option.
    The services are:
    Service 1 - For $795 we will repair the battery pack including replacing the defective cells and other components. Service is complete with a 6 Month Warranty and Pro rated up to a year. Reconditioned Battery packs with extended warranties available.
    Service 2 - For $1,799 we will rebuild the battery pack with reconditioned / Gen III cells (their page specific to the Gen II 2004-2009 Prius says reconditioned cells, while their home page says Gen III cells; I am guessing this is a minor error / typo and they essentially mean the same thing?). Warranty is 12 months, 12,000 miles. Extended warranty available.

    I called to ask about the difference between the 2 services they offer but could only make out half of what the guy was saying because his voice was so muffled through the phone. The gist seemed to be that the first, cheaper option is more of a short-term fix and the second is more long-term. He also said - if I heard correctly - that once one battery block has a problem then it won't be long until others start to have problems as well (a balance issue?). Based on this it seems to me that maybe the better thing to do is to go with their more expensive option to replace all cells with reconditioned cells.

    I'm hoping someone can help explain the difference between "repair the battery pack" and "replace all the cells with reconditioned cells", and which you think is preferable. I'm guessing the difference is just replacing a few of the cells versus replacing all of them?

    Finally, would you trust this company, and do their service prices seem fair to you?

    Thank you in advance!
     
  2. dubit

    dubit Senior Member

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    Before plunking down the cash to "rebuild" your battery, please take a few moments to review multiple threads here on Prius Chat regarding rebuilt batteries. The life of them typically seems to be 1-2 years versus a new High Voltage battery. For the price of the "service 2" up there, that's pretty close to getting a new OEM Toyota battery with an 8 year warranty.
     
  3. Prodigyplace

    Prodigyplace Senior Member

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    Some people only get a few months from a company rebuilt battery. Some hobbyists like @TMR-JWAP spend much more time & testing and theirs last a little longer. IF you are the DIY type, @2k1Toaster kit of new cells for $1600 delivered basically gives you a new battery and you can sell off your non-failed modules to help lower the close. His link is in my signature and he recently verified he has some on claimed stock in his current shipment.
     
  4. Lucifer

    Lucifer Senior Member

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    Was the 4500$ Toyota quote if you kept the core, Toyota is around 3000$ installed, try another dealer, or spend 2000$ “every year” for a rebuild.
     
  5. bisco

    bisco cookie crumbler

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    assuming that your usa location is near north hollywood, california, you have many options, but only a few are valid.
    how many years/miles do you intend to keep her? this will help us assist you in making a decision.
     
  6. fmerkel

    fmerkel Member

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    There are LOTS of threads here on exactly your problem. There are hoards of old Prius with the same problem. Do some more searches.
    3 basic options:
    1. Go cheap, hope, and likely get disappointed.
    2. Go moderate, probably have better results, and maybe get a couple years out of it.
    3. Go new/expensive and have a battery that will last awhile.
    Note - the new quote you got was stupidly high.

    You might want to read this whole thread. Why are remanufactured batteries so bad? | PriusChat
    Another to review:
    Hybrid battery died a hair over 2 years after replacement | PriusChat
     
    #6 fmerkel, Sep 11, 2018
    Last edited: Sep 11, 2018
  7. HV Battery

    HV Battery New Member

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    just replace a few weak cells & recondition the rest, that will get you a few more years of life out of her...

    normally 3 - 4 will be in the 6 - 6.5v range, those are the weak ones
     
  8. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

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    There are no regulated terms. So what one shop calls "repair" and another "rebalance", "recondition", "recharge", could be anything. But judging from their descriptions, I believe you are inferring properly. The cheap options is usually getting a couple (like 2 or 4) modules from a used donor and replacing the obviously failed blocks. Simple but actual complex to pull off.

    The thing you need to keep in mind is that the Prius actually doesn't care what capacity the battery in the car is. At 100% capacity or 15% capacity it performs roughly the same and unless you're watching the screen counting the time to charge, it will just work. The magic comes from matching the individual battery modules. You want them all to charge and discharge similarly. The error codes appear when one or more cells don't match the rest of the pack.

    Now what happens when you take your 24 or 26 old and original cells and introduce these foreign modules of unknown capacity or quality? Usually it's not good. If you take time and try to charge/discharge the NiMH a few times externally and then find a module from the supply stack that looks like a donor match, and use that one, that's where you start getting 6 months to a year, maybe more but not usually. And most of the time the on-site style repair they don't have time to do this. If the shop can dedicated a charger/discharger to just you, your pack will take about 24 hours to do. So 3-days of labour... This is not cheap, yet their price is cheap. So I would guess they do NOT do this.

    Their second option is basically they do that selection process behind the scenes and you just get the result. They would ideally have mountains of batteries in their shop and would categorize them all. It is likely that out of say 1000 batteries, 28 of them have pretty similar characteristics to make a battery out of. And that's what they do. Then when they get back to your car, they replace your pack with the 28 individually selected modules and take all your modules back with them like a core to recondition and categorize and try to find them a home. This relies on the shop being technical enough to know what the heck they're doing, but also keep LOTS of batteries on-hand. Like $100k+ in "spare" batteries that just sit there. How else do you get enough of a sample set to select matching pairs?

    Dorman was the only one that did this in a reasonable way. After-all, they are a giant corporation. Their reconditioned batteries were universally considered "good enough" for a long time. But as the worldwide supply has dwindled on usable used battery stocks and cores, their quality has plummeted. Their warranty slashed and their use of the warranty skyrocketing. I would have to think if Dorman, a giant multi-billion dollar company, can't get their hands on a good source of used modules, Joe the rebuilder down the road is also going to have a hard time.

    There are still a select number of companies run by individuals that do a good job at this, but it is more of a passion project at this point and of course the prices are way higher than they used to be. For example if you get a rebuilt battery with battery modules from 2014 or 2015, that's great! But that's what everybody wants, so the demand is way higher than supply.

    I know nothing about this specific company and as someone who is somewhat of a competitor, I won't comment on the trustworthiness of a company.

    I would inject that you can get brand new aftermarket modules from me for $200 less than their used battery pack and you can get a brand new original Toyota battery (installed at a dealer only basically) for about the same price. Figure $1600 in parts and $600 for install at a dealership. A backyard mechanic should be able to do it for half that. My warranty doesn't care who installs it. Toyota gives the backyard mechanic 1 year, and their technicians 3 years.
     
    dubit and Prodigyplace like this.
  9. HV Battery

    HV Battery New Member

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    Pretty much shows all you need to do, reconditioning can cost anywhere from $30 for just one cell or upwards of $300 for multiple cells. And then just a bunch of time discharging and recharging the traction battery...
     
  10. HV Battery

    HV Battery New Member

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    What year and how many miles?
     
  11. TMR-JWAP

    TMR-JWAP Senior Member

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    HV,

    I don't want to seem like an nice person, but considering your difficulty in just figuring out how the modules are numbered, you really don't have enough experience with HV batteries to be making recommendations on what others should be doing with their HV batteries. Watching a youtube video doesn't make one an expert. You should be focusing on your own issues right now and hopefully gaining some experience and insight. We do not need the "blind" leading and providing advice to more of the "blind". That's how bad things happen.
     
  12. maximusdec

    maximusdec Member

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    What software were you using to read the voltage on your car?