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Physical owners manual?

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by lowkey6, Aug 14, 2019.

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  1. lowkey6

    lowkey6 Junior Member

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    Apologies for the basic question but could not seem to verify from searching older posts.

    I know the official owners manual for the Prime is 700+ pages based on the pdf on Toyota’s website. Does the car come with a physical version of this book? I have various manuals in the glove box but they are all much smaller/simplified. Should the 700 page textbook also come with the car or is it online only? Thank you!
     
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  2. Prius from Dad

    Prius from Dad Senior Member

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    My Prime came with 2 main manuals. The "Owner's Manual" (785 pages) and the "Navigation System Owner's Manual" (308 pages). I find the pdf versions much easier to search.
     
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  3. lowkey6

    lowkey6 Junior Member

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    Thank you! That's good to know, I only have the small quick reference manual and a few other small ones. I'm not even sure if they could fit a 700 page one in my glovebox. Wonder if they stopped doing it with the 2019s or if my dealer just forgot to put it in there.
     
  4. jb in NE

    jb in NE Senior Member

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    My Prime came with about 5 manuals. Owners manual, nav manual, maintenance and warranty manual, snd two start guides.
     
  5. Salamander_King

    Salamander_King Senior Member

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    It should come with the car. Did you buy the car new? If it did not come with the car, I am sure you can ask the dealer to provide one, but honestly, pdf version is all you would need.
     
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  6. lowkey6

    lowkey6 Junior Member

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    thanks, all. Yep, I did buy new - will follow up with dealer now - just wanted to make sure it still existed in a physical form before I bugged them!
     
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  7. jb in NE

    jb in NE Senior Member

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    Many of us have removed the paper brick from the car entirely and just use a digital version. For the OP, if you bought the car new and it had no manual, the dealer will get you one at no cost. You can put it on a shelf for the next owner.
     
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  8. noonm

    noonm Senior Member

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    This^

    Its basically the Encyclopedia Britannica in my glovebox.
     
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  9. bisco

    bisco cookie crumbler

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    did you get two fobs and an evse?

    a full tank of gas and full battery of electrons?
     
  10. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    And you probably paid a pretty penny for dealer prep. And one of the item on his prep checklist was likely to check that all manuals were present and accounted for. A couple of other check list items:

    1.Tire pressures? If they're at max sidewall that's another item he "mailed in".

    2. Just inboard of the rear scissor jack support points, there's a couple of oval openings, on a reinforced plate zone. There should be filler plugs on those. If they're missing, strike three.
     
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  11. Elektroingenieur

    Elektroingenieur Senior Member

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    @Salamander_King's kind suggestion to return to the dealer is the right one for a new car buyer, but future readers may wish to know that printed copies of the owner’s manuals are available from Helm, Inc.; at this writing, a copy of the Owner’s Manual for the 2019 Prius Prime is $32.95 plus shipping and tax.

    The Repair Manual, New Car Features, and other service books, however, are no longer printed.
     
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  12. Dael

    Dael Member

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    Please explain item # 2.?
     
  13. Elektroingenieur

    Elektroingenieur Senior Member

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  14. lowkey6

    lowkey6 Junior Member

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    Thanks all, good info. Between this and being ghosted by all dealer contacts to get any status on my title number after a month(despite paying cash and dealer being 15 minutes from MVA) it does seem like there was some “mailing in” going on.
     
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  15. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    Not sure what you mean; did you finally get the books?
     
  16. Old Bear

    Old Bear Senior Member

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    The Boston Globe recently ran a consumer column about a car dealer who failed to promptly process the title documents. The dealer charged the buyer $420 for " “registration, title preparation, and documentary preparation” but failed to complete the necessary paperwork.

    The buyer thought everything was OK and that the motor vehicle department was just slow in getting the new registration certificate mailed to him. However, when he was stopped by the police making routine spot-checks, they found the car was not registered because the state will not register a car without a filed title. The police impounded the car. It took a over a month to get the title documents (three months after buying the car) and it cost the buyer $1,700 in storage fees for the impound and another $1,500 in car rental costs while trying to get his car back. He also had to appear in court for criminal violations and faced the potential loss of his license, fines, and insurance surcharges. (Fortunately, the magistrate dismissed the charges.)

    They buyer was legally able to immediately drive his new car because under state law, purchasers of new and used vehicles can transfer their license plates and have seven days to obtain an updated registration.

    The buyer wrote the consumer column of the newspaper because he was having no success in getting reimbursed for his out-of-pocket costs due to the dealer's screw-up.

    You can read the entire horror story here.
     
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  17. jb in NE

    jb in NE Senior Member

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    After 7 days, you would think the buyer would be asking questions and not assuming everything was OK. He’s the one driving the car without a valid registration for almost 6 weeks.
     
    #17 jb in NE, Sep 9, 2019
    Last edited: Sep 9, 2019
  18. Salamander_King

    Salamander_King Senior Member

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    So is MD is like MA where a dealer is responsible for the registration of a new vehicle? I thought many states will issue temp license plate and temp registration at the dealer and buyer is responsible for getting the permanent plate and registration within the time specified (usually 20-30days?)
     
    #18 Salamander_King, Sep 9, 2019
    Last edited: Sep 9, 2019
  19. lowkey6

    lowkey6 Junior Member

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    yes, in MD, dealer processes paperwork for you. Part of my $300 Doc fee I suppose?

    No manual yet, they are going to give me one when I pick up my tags (whenever they are ready).
     
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  20. Salamander_King

    Salamander_King Senior Member

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    Well, that's cheaper than my $499 doc fee. And I still had to pay for the registration and license plate when the temp plate expired in 20 days.
     
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