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Softex Steering Wheel Peeling

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by David Emery, Jan 28, 2020.

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  1. David Emery

    David Emery New Member

    Joined:
    Jan 28, 2020
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    Location:
    Maryland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    My steering wheel Softex outer lining started pulling away from the wheel and forming ridges. These ridges have now ripped off as the outer surface has begun to peel off. Toyota said they wouldn’t do anything about it blaming chemical use or “hand lotions” or some crap (I don’t use lotions...). Has anyone been able to find a steering wheel cover that fits this model or any other solution for this known issue?
     
    #1 David Emery, Jan 28, 2020
  2. Salamander_King

    Salamander_King Senior Member

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    #2 Salamander_King, Jan 28, 2020
  3. Chazman62

    Chazman62 Member

    Joined:
    Apr 11, 2019
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    Location:
    Long Beach, CA
    Vehicle:
    2020 Prius Prime
    Model:
    XLE
    After reading this thread, I went to PepBoys and bought a steering wheel cover for my 2020 Prime (2000 miles so far).
    Mine has not peeled off but I don't want to take a chance. Even if Toyota replaces under warranty, it would peel off again... and again.

    At PepBoys I saw mainly 2 different sizes:
    > 14.5" - 15.5" Dia.
    > 15.5-16.5" Dia.

    I bought one one that fits 14.5"-15.5" Dia and it fits OK on my Prime.
     
    #3 Chazman62, Jan 28, 2020
  4. ems2158

    ems2158 Active Member

    Joined:
    Dec 30, 2012
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    Location:
    Bucks County, PA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I bought one of these on Amazon:

    Mayco Bell Microfiber Leather Car Small Steering wheel Cover (14''-14.25'', Black White)
    1. [​IMG]
    2. [​IMG]
    3. [​IMG]
    I prefer the stock steering wheel but that is covered with an inferior material and even if replaced will fail again shortly.
     
    #4 ems2158, Jan 28, 2020
  5. psoque

    psoque Member

    Joined:
    Aug 27, 2017
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    Location:
    Fishers, Indiana
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I'm having the same problem. I took the car to my local dealership and they are offering to replace the entire steering wheel (for free! I think...the service guy could not promise that but was told this issue will be resolved in my favor and if that's not the case, I don't need to come back). So is it the case that this will occur again on the replacement steering wheel? And is covering it actually prevent it?
     
    #5 psoque, Mar 3, 2021
  6. jerrymildred

    jerrymildred Senior Member

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    Oct 28, 2016
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    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    Maybe they can replace it with a non-softex steering wheel.
     
    #6 jerrymildred, Mar 25, 2021
    Mendel Leisk likes this.
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