Is My 2025 Solar Charger Malfunctioning?

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by iRun26.2, Jul 25, 2025 at 4:22 PM.

  1. iRun26.2

    iRun26.2 Active Member

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    I’ve had my 2025 Prius PHEV for about 1 1/2 months and have been quite pleased. I went with the Solar Roof option and have been satisfied with the results that I’ve been seeing in the added miles/day due to solar charging (infomation screen).

    On a nice sunny day I can get the car to tell me that it received 3-miles of range from the solar charge. However, the change in % charged does not align at all with that number. I think the most I’ve seen is 2% increase in the percentage charged. Two miles (assuming a 100% charged battery would go 40 miles) should be 1/20 of full charge or 5% increase. I’ve never seen that and I have had a 3 mile solar charge gain day once. Note all numbers are for a parked car in the sun.

    What about the rest of you? Does anyone see charge percentage increases that match the number of miles it tells you? Is there something wrong with mine or could there something else be going on?

    (Thanks in advance for anyone who can provide some of their own numbers. )
     
  2. BiomedO1

    BiomedO1 Senior Member

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    This sounds like questions you should be asking the dealership or Toyota help line.

    I'm averaging around 4.0 Kwh/mile in a gen4, don't know what your larger, heavier gen5 is doing. Toyota is always optimistic on it's display; but when you manually average everything out, you can see the actual vs Toyota's reporting. You'll need to do some math, rather than rely on instrument cluster projections to get the true story.
     
  3. iRun26.2

    iRun26.2 Active Member

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    I typically get 4.5 miles/kW-hr (on the days that I drive to work and back). On the weekends I tend to do better (I’m disappointed if I’m under 5.0 miles/kW-hr). Thus, for a full (10kW-hr) charge I should get at least 45 miles.

    That means that each percent should represent 0.45 miles. When I only get 2% increment for something that tells me I got ‘2-miles of charge’ it is telling me I only got 0.45 x 2 = 0.9miles. Something doesn’t seem to be right.

    Can someone with a solar roof please tell me what they are seeing? I may need to contact the dealer but I want someone with a 2024 or 2025 solar roof to tell me what they are seeing.
     
  4. iRun26.2

    iRun26.2 Active Member

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    I forgot to mention, I didn’t know there was a Toyota help line!
     
  5. bisco

    bisco cookie crumbler

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    is 10 kwh the available energy, or the total battery?
    are the charged miles and % on the same screen?
     
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  6. iRun26.2

    iRun26.2 Active Member

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    Isn’t that the total charge that can delivered the EV battery when it is new (not really fully charged, though,).
     
  7. LRO

    LRO New Member

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    I've got a '24 with the solar roof and have made similar observations. It’s definitely elusive, and no doubt the miles gained metric is just a user-friendly estimate.

    Toyota likely only knows precisely how much electrical energy the solar panel collects, but can only infer how many miles that might translate to. Hopefully it's based on some calculated personal driving history. But who knows and over what time period might it be averaged?

    Given that the solar panel only charges the EV battery when the car is off, and while driving it helps power 12V accessories (which indirectly improves EV range), you can only wonder how does Toyota tally and report this data on the display and elsewhere as miles. Perhaps the Toyota marketing department was involved?
     
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  8. iRun26.2

    iRun26.2 Active Member

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    I am thoroughly convinced that mine is defective.

    I sure wish others would respond. They are the ones that could prove whether or not mine is different. (Priuschat doesn’t seem to be busy as it used to be back in 2012 when I got my generation #1 Prius PHEV)

    Does anyone know if there is any documentation on the procedure a Toyota technician would use to test the solar roof option? I
     
    #8 iRun26.2, Jul 26, 2025 at 4:13 AM
    Last edited: Jul 26, 2025 at 4:22 AM
  9. iRun26.2

    iRun26.2 Active Member

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    What is the largest increase in total charge percentage that you have seen from a single day of solar charging?
     
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  10. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    You can get a cheap short-term subscription to the official repair manual and you'd be reading the exact same things the service tech would be.
     
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  11. LRO

    LRO New Member

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    Sorry, I can’t answer your question about the largest solar charge increase by percentage. When I took delivery, the MID display by default showed "EV Energy Remaining" as a percentage, but after discovering I could change it to "EV Distance Remaining" in miles, I preferred that. So, I only focus on EV mile range when driving and only check the battery percentage when I begin and end wall charging.

    How do I know my solar roof is working? Well, on a particularly sunny day at solar noon last month in my part of the world, I did happen to check and saw it deliver the full 185 peak watts that it’s capable of generating.

    And after soaking in that sun, it's all up to the math and software processing that Toyota does with that solar energy and how they choose to feed that energy back into the vehicle and interpret and display it in all their various ways—including showing the remaining battery percentage or the mileage, in my case.

    How about going back to your all-time solar stats? Take the total distance of solar miles driven and divide it by the total kWh. In my case: 128.9 miles / 28.8 kWh = 4.47 mi/kWh. That’s a number I can relate to as representative of my EV range overall.

    However, if I take a short outing today as an example, the solar data says it generated 0.118 kWh of energy, which Toyota then says delivered 0.4 miles. Well, that calculates to 3.39 miles/kWh. That’s way below my actual driving efficiency (even the MID display showed the trip today at 4.1 miles/kWh, in the blazing heat with A/C running and two seats ventilating at the max).

    So, there are all sorts of ways to drive yourself mad with these things, which are hidden behind Toyota’s math, software, and averaging—stuff I’ll never get to see the code for. Who knows, maybe their daily solar numbers aren't accurate?

    Like, did you notice that in the past week or so, the Toyota app now shows battery percentage in a 0-100 range, whereas it was always showing it in a 32-100 range? Toyota made that change on their backend. Why? Perhaps it was wrong and now it's right (or vice versa). I understand and can live with the presentation of that percentage either way. But no need to digress talking about that any further.

    Keep us posted as to your own findings.
     
  12. BiomedO1

    BiomedO1 Senior Member

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    Well, if the panel is only generating 185W and your burning 4.5Kwh per mile - I wouldn't expect much movement - if any on a 10+Kwh battery. Considering you'll need to generate peak output for an hour, just to get 185 whr, multiply that by 10 hours to get a single 1.8 Kwh. Assuming full output for the entire 10 hours, which wouldn't happen unless your above the arctic circle during summer months.

    I don't know what your expectations are - but the math tells the story....

    PS: a third of your traction pack is reserved for hybrid operations, so the ICE will kick on when you reach that level.
     
  13. iRun26.2

    iRun26.2 Active Member

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    Until someone provides me with some of their numbers from charging, this is what I will be looking into. It makes the most sense as I would know the very questions that the Toyota technician would ask me if I were to bring it in.

    That’s another good question. Who would I bring it to? I’d hate to have to bring it to the dealer I bought it from because I got it in Milwaukee (and I live in Minneapolis).

    (I’m still hoping someone else can post some charge increase numbers from PHEV solar roof option)
     
  14. bisco

    bisco cookie crumbler

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    you can get warranty service at any dealer. i have to warn you though, unless they offer to look at it for free, they are going to charge you and tell you there's nothing wrong.
     
  15. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    You may be able to get solar data (possibly even for free) that can guide your expectations.

    You could also get a solar recorder that simply measures how much light is available at any given time and records a plot over time. Then plug in the math and you'd have a kinda-sorta guess as to how much power the built in panel is generating.

    Not sure it's really worth it though, because (as LRO relates above) we really don't know how Toyota is accounting for charging losses, or how it even calculates what % to show on the meter or if they are even accurate.

    What are the solar stats the car is reporting? It sounds like there isn't much point paying attention to the battery state-of-charge yet, so what data is available from the solar charger?
     
  16. iRun26.2

    iRun26.2 Active Member

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    How could they possibly expect to charge me anything? Everything should still be under warranty!
     
  17. iRun26.2

    iRun26.2 Active Member

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    The solar charging data looks good. In full sun at noon I am seeing a 180W (according to the car, the solar array seems to be generating electricity as it should). The sum for the day also looks good as well. It looks like the right number of miles (or energy) cumulative for the day (I once saw 3 miles in one day). The problem, as I see it, is that the charge shown on the EV battery doesn’t seem to increasing much at all. I did the math (separate post) and because I get at least 4.5 miles/kW-hr (100% = 10kW-hr= 45 miles) I would expect 3 miles to translate into (3 / 45) = 6.67 percent. I think the most increase I’ve ever seen is 2%. Where did the other 4.67% go?
     
    #17 iRun26.2, Jul 27, 2025 at 2:56 PM
    Last edited: Jul 27, 2025 at 3:03 PM
  18. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    Okay, that makes it sound like the panel and charger are working as expected, but the overall state-of-charge reporting system is not quite right, much as LRO described from their experience in post #11.

    I'm not sure I'd even expect to find a troubleshooting procedure for that within the repair manual, because that's an embedded software function.

    Apart from that, Toyota (and many other automakers) have been criticized over the accuracy of their reporting of battery charge, whether it's the direction the needle points, the amount represented as a percentage or as range remaining. I don't know what to tell you there other than it looks like a hard problem since everyone's screwing it up.

    Personally, I'm satisfied to think that "ingredients may not add up to 100%" because of rounding and smoothing errors, and that's even assuming they're doing the underlying math correctly. But then our car doesn't plug in and never displays its charge as miles or percentages: a fractional gauge is all we have in ours, and that isn't very interesting to monitor so we've disabled that in favor of a large clock and fuel gauge in the settings. We just let the magic happen.
     
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  19. iRun26.2

    iRun26.2 Active Member

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    That’s the main reason I’ve been hoping a couple people would be able to either quote similar numbers or different numbers of what they are seeing: So I know where I’m at compared with others on the same issue.

    I hope other people’s are better. Then there is something wrong with my solar charging. If they are the same, then we all could be getting screwed by Toyota, in that we are being tricked into thinking we are getting this many more miles when, in reality, there’s some massive inefficiency that we are not being told about.
     
  20. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    I guess I'm confused. Are you, or are you not getting a bonus of 2ish miles per sunny day out of it?

    From the back-of-envelope math I'm doing, "about 2 miles a day" would line up with my expectations for a PV system with a max output of 185 watts in a car that gives about 4.5 miles per kWh.

    From my point of view, the problem isn't in the energy being captured, it's entirely in the way the accounting is being resolved into a percentage of state of charge and reported to you.

    It's like you go to a farm stand and buy an apple for $.80. You hand the cashier a $5 bill, and they hand you four one dollar bills and two dimes and say "Here's $3.62 in change." They've given you the correct change, but they've reported it incorrectly. That's... inconvenient and unprofessional, but it's not cheating you. The bad report just makes it sound that way.

    This is not to suggest that bad reports are not a problem, but it really sounds like the important part (free solar miles!) is working correctly- something to be happy about overall.

    I'm sure there will eventually be other posters on the topic, hopefully you won't have to wait too long before you get more info.
     
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