Servomotor Mechanic Can’t Solve Issue

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by Alison8, May 21, 2026 at 12:19 PM.

  1. Alison8

    Alison8 New Member

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    Vehicle:
    2015 Prius c
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    Hey folks, I have a 2015 Prius c. The ac wasn’t working so I took it to the shop. They said it was the HVAC door actuator and the estimate was about $2200. So they ripped out the dash, replaced the servo motors put it back together. And I got a call that the codes cleared (B1441). But hot air is still getting pushed out. So now they want to rip the dash back out and said something about “replacing a box”. I asked them how much more that would cost and haven’t heard back yet.
    What are y’all’s thoughts? I’m $2k in the hole and my ac still isn’t fixed. I don’t know what else it could be and sounds like they don’t know either.
     
  2. rjparker

    rjparker Tu Humilde Sirviente

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    Zero extra dollars
     
  3. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    It sounds like they did at least some of the right things to correct this problem, just not all of them.

    Repeat labor to correct this should be on them.