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100K mile sticker shock

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by Wraiththe, Sep 15, 2022.

  1. Wraiththe

    Wraiththe Member

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    Just went in for an oil change at @98K miles and they hit me with work recommendations that floored me.
    upload_2022-9-15_15-49-10.png

    so yeah, I am in shock. As of late they have been very pushing and eager to find as many services as possible. They told me I needed the air filters (engine and cabin) replaced but they were brand new. I checked and they were both spotless. 25 years ago they absolutely tried to F'me for $1580 for a repair that cost me 20 min and 10 cents. Since my last prius they were good to me, but since I purchased this 2017 I feel like they are trying to get as much service from me as possible and do not care if it is warranted or not.

    Pretty sure I can do the Hybrid fan clean... Not so sure about the other stuff... Maybe the Top induction Service and the Fuel injector cleaning... I simply cannot afford any of this right now. Holy crap.

    It should also be noted that I went in for an oil change with the coupon: upload_2022-9-15_15-53-26.png
    Yet the bill was:

    20220915_155431.jpg


    Seriously, I do not like being F'd with. They have shattered any trust they took 25 years to earn.
     

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  2. bisco

    bisco cookie crumbler

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    follow toyotas maintenance guide, consider adding tranny fluid change
     
    CooCooCaChoo likes this.
  3. JC91006

    JC91006 Senior Member

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    You just have to understand the service adviser is just a salesman. He makes his money by selling services. If you don’t want it, just decline the services.

    next time you can use a different adviser, this one seems too aggressive in sales
     
  4. CooCooCaChoo

    CooCooCaChoo Senior Member

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    What bisco said.

    Hybrid fan cleaning - Not really necessary unless you transport long haired pets or your car is constantly dirty. Changing the filter is a must to prevent this though.

    Inverter/coolant flush - does have to be done, but follow maintenance schedule. SLLC coolant still does breakdown and needs to be flushed out. Just takes a really really long time to get to this point.

    Brake flush - brake fluid does age and moisture does contaminate it. Will have to be done at some point. Brake jobs usually do not include this unless you specified it.

    Fuel injection cleaning - No. Unless you use poor quality fuel this is a job that is meant to pad a bill. Once or twice a year, just run a tankful of Techron or fuel additive to help. I like to run Berryman's B-12 as well as Lucas Upper Cylinder Lube additives a couple times a year.

    Top Induction Service - sounds like MAF cleaning. You can do this yourself, not very complicated. But ask them to specify what this would entail and post here.

    Tires + alignment - Costco FTW here. They offer one of the best tire for the Prius, Bridgestone Ecopias, and they do free rotations for the life of the tire. If you need new tires, just wait for Costco to put Bridgestones on sale and do this instead.

    Alignment - not necessary unless work was done on the suspension, you hit a pothole or curb really hard and knocked the suspension out of spec, are having odd/uneven tread wear on the tires, or are pulling to one side of the road on a flat road. I've had my Two Eco since new and have never even thought about doing this in that time.

    And as always, shop around. Many independent shops do work on the Prius.

    One of my Toyota dealerships has a mechanic rate of $200/hr. For $200/hr, I expect quality work and not half-assed work.
     
    Wraiththe likes this.
  5. farmecologist

    farmecologist Senior Member

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    They are called 'stealerships' for a reason. (y)
     
  6. Wraiththe

    Wraiththe Member

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    I have heard that can be really dangerous... to be very careful... like they say they clean the battery fan, but on inspection finding they did not!
     
  7. ColoradoBoo

    ColoradoBoo Senior Member

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    This is why I started doing my own maintenance about 20-years ago...just a crying shame! Do you want to learn how to start doing your own? To do your own oil changes (the most important maintenance item), you'll just need a set of ramps (I like the Rhino ramps) you can drive on, metric 3/8th drive socket set, oil filter wrench, funnel, and an oil drain pan. I just priced it out on Amazon and they are only $125.
    Warning...it's fun and you'll soon find yourself also changing out transmission fluid, coolant, differential fluid, spark plugs, etc.
     
  8. Wraiththe

    Wraiththe Member

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    Nice, unfortunately where I live now, I do not have a garage to work in and working on your car is prohibited, so I keep it to a minimum. Transporting used oil is too difficult so it is easier for me to just use a coupon... and nice to have a record at Toyota. However, I will keep a record of what I do. The fan cleaning bothers me a little. I used to mod computers when gaming was newer. If the fan was dirty, the fins were dirtier. While I can easily clean the squirrel fan with a vaccume and brushes... I cannot get it perfectly clean w/o removal. Also, not one video talks about how the dust can accumulate beyond the fan and in the battery... or checking the exit vent. I have found that many of these "DIY" videos can be dangerously lacking in critical information. (Be it out of innocence, ignorance, or malicious spite!) The take away is you, we, may be unaware of the secrets the master mechanics keep to themselves. How many brake calipers have you heard of failing because the slide pins were not lubed correctly! I have changed brake pads and checked rotors, but until recently never thought to check that. (ignorant) One has to know the right questions to ask... and often we do not know enough to know what to ask... and the only way to get the information you need is to ask... you know?
    [​IMG]
     
  9. ColoradoBoo

    ColoradoBoo Senior Member

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    For that hybrid battery cooling fan under the rear seat, just remove the cover and shine a light in there. My wife has a 2017 and it, still, looks clean. I did replace that cloth air filter that's in there once but, to be honest, there wasn't a lot of stuff in the old one. (Part Number is G92DH-47070)
     
  10. Mendel Leisk

    Mendel Leisk Senior Member

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    It might help if the manufacturers would dedicate Shop Manual sections to the specific maintenance items listed in the maintenance schedule, make sure they're thorough and practical, and make those sections freely available to purchasers of their cars.