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100k miles service--just checking

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by efusco, Dec 10, 2009.

  1. efusco

    efusco Moderator Emeritus
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    The service guy called today. The Toyota extended warranty people told them they'd never had a Prius w/frozen tie-rod ends before and that they'd have to send an inspector down to check it out before they'd approve the service under the warranty.

    It'll be 24-48 hours before anyone gets here to do that inspection and only then can they order the parts and do the repair. Fortunately the warranty should get me a rental vehicle while I wait as I'll have to turn the Lexus back in by Thursday.
     
  2. bedrock8x

    bedrock8x Senior Member

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    I am puzzled, normally it would be a loose tie rod end. If it is frozen, you will have a difficult time turning the wheels or it will make noise.
     
  3. efusco

    efusco Moderator Emeritus
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    I admit, I know nothing about tie rods. I had no trouble turning and there weren't any weird noises. Sometimes, at very low speed at the extreme end of a turn you can feel a little "clunk", but it didn't seem to affect anything.
     
  4. galaxee

    galaxee mostly benevolent

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    frozen tie rod ends happen when you don't get your alignment adjusted often... they can be freed up with a blowtorch. but the extended warranty is of course better. make sure they clean off the rust from the inner tie rods and put some anti seize in there.
     
  5. jayman

    jayman Senior Member

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    I hope you've worked a few extra ER shifts to help pay for all of that. Speaking of which, the following is poorly pronounced German with English subtitles, "R" rated, but is so funny you will poop yourself



    But seriously, I have never heard of "frozen" tie rod ends. They almost always wear out and are loose.

    Frozen ball joints, now that is another matter. Those "lubed for life" ball joints will commonly freeze up after 5-7 years up here, due to the climate and salt on the roads in winter

    If you have old fashioned ball joints with zerks, and keep them greased all the time, they will last the life of the vehicle
     
  6. jayman

    jayman Senior Member

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    That is what I was wondering: the threads are rusted so they can't adjust?
     
  7. efusco

    efusco Moderator Emeritus
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    So the inspector dude came today. Apparently he managed to free up one of the frozen tie rod ends by hand. He wants them to use a blow torch on the other to free it up and only if they still can't free it up will they authorize warranty coverage to replace that one rod.

    They will cover the heat recovery pump and a rental vehicle until it's done. Still think it would be cheaper and easier to just pay for the tie rods...but that's just me. Not sure when I get my own car back.
     
  8. BoostedTimmy

    BoostedTimmy Junior Member

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    I picked up my prius with like 92k on the clock a couple months ago and its already seen 10k of absolutely brutal delivery boy driving (gotta pay for college), maybe I'm just a bad owner but I'm treating this car like every other car I've had...now i did all this by myself but i can understand the need for some to go to dealers, but here's all that's really necessary IMHO.

    change plugs
    change coolant for inverter and engine
    change trans fluid
    check belt, replace if anything even looks slightly strange about it.

    no unusual wear when you get your tires rotated? no strange noises from the suspension? no abnormal car behavior? my personal experience is if its not broke dont fix it.

    i dont work on brakes, i hate working on brakes, but when you front pads start making noise get them replaced, they will flush the brake fluid for very cheap while they are there and I'm sure they wouldnt mind looking at the rears and letting you know if anything needs to be adjusted or replaced. (i go to pep boys honestly)

    personally for 1k i think you are getting ripped, i do the work myself and my 100k maintainence cost is <100 dollars, i cant see spending but maybe 400-500 at the dealer if that to get those things done, and maybe cheaper somewhere else, the prius is nothing special to maintain, unless you are having issues with the hybrid components (like your warranty work) any regular mechanic can work on it. You could save maybe 500 dollars and just go somewhere else besides the stealership, think about it, thats what....~10k miles worth in gas in this car :D
     
  9. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Has the repair estimate changed?

    I was with you up to this point. It would be a big mistake to ask Pep Boys or anyone who is not a Toyota hybrid specialist to flush the brake fluid.
     
  10. efusco

    efusco Moderator Emeritus
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    They haven't updated the repair estimate, and I was too sleep deprived to think to ask when I talked to the service dude today.

    And, in an ideal world/situation I would do a lot of this stuff myself, but the reality is that 1)I don't have all the necessary tools, 2)I have a very busy family and life...were I a starving college kid I, too, would probably be doing a lot more. But I have a good paying job and am willing to pay for the expertise to make sure I get another 100k miles out of my car. I would never have noticed frozen tie-rods...still don't really know exactly what that is. I couldn't do the brakes, don't want to mess with the inverter coolant (I've heard enough stories of good mechanics leaving bubbles in the loop to know I don't want to try that). I could pull off the MAF cleaning and probably the throttle plate, but I worry about doing it wrong and getting crap in the intake and messing it up.

    No idea how to clean or adjust brakes. So, there are a few things I can and would do, but since it's one big job it's easier, faster and safer for me to have it done right.
     
  11. Patrick Wong

    Patrick Wong DIY Enthusiast

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    This is an issue when front toe-in is being adjusted. The outer tie-rod end attaches to the rear of the steering knuckle. The inner end of the tie-rod is part of the steering rack.

    If you take a look at the tie-rod end you will see that it has a threaded shaft. You can loosen the lock nut and rotate the shaft to increase or decrease the effective length of the tie-rod. As the tie-rod length is increased, the wheels become more toe-in.

    Apparently the lock nuts can't be removed due to corrosion. They are tightened to 54 ft.-lb.

    If you can get all this work done for <$1,000 I would say you are doing well, considering I recently paid $900 to have the fuel pump on my Mustang GT replaced by a local independent... That re-motivated me to DIY where possible.
     
  12. jayman

    jayman Senior Member

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    Oh cah-rist, don't even think of trusting pep boys for something like that. I posted the shop manual section on how to properly bleed Prius brakes here

    http://priuschat.com/forums/gen-ii-...em-rear-brakes-no-pressure-when-bleeding.html

    Let me know if you still want to trust a "good 'ole boy" to do it.

    If you intend to wrench on your Prius, consider All Data DIY. A subscription covers 12 months, is usually $16, and has the correct repair procedures.
     
  13. BajaSue

    BajaSue New Member

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    I've got a 2007 Prius with 156,000 km. Nearly 100,000 miles. I guess I should be inquiring about inverter pumps so I'm ready to change it. Perhaps one from the wreckers would be the answer, if I knew the mileage on it. Should I be aware of any particular storage care when I go looking for one or would it be best to go with a new one?
    Of course new is always best, but if the price is significantly better used, I might consider it. Here in New Brunswick, there aren't many salvage yards with newer vehicles, and there might not be much of a savings anyway, but just in case...thanks
     
  14. Patrick Wong

    Patrick Wong DIY Enthusiast

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    I bought a new inverter coolant pump for US$88 plus shipping.
    http://priuschat.com/forums/gen-ii-.../65173-how-replace-inverter-coolant-pump.html

    Since the idea behind a preventive pump replacement is to reduce the risk of the inverter overheating, and the cost of a new pump is nominal, I don't see the point of using a salvage part.
     
  15. efusco

    efusco Moderator Emeritus
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    Patrick et al;
    They could not free the frozen tie-rod end (not sure which side), so that replacement part has been ordered. I'm now in a 2009 Prius (not sure which package, has SKS, but not much else) while I await that and the Heat Recovery System pump replacement...fortunately the extended warranty is covering that.

    The updated total the service writer showed me was up to $1030. But that included the alignment. I told him I thought he should work to get that included under warranty since the alignment would be a necessary part of the tie-rod work anyway. So I'm hoping the final total will be right at $960 (the alignment was $70).
     
  16. Patrick Wong

    Patrick Wong DIY Enthusiast

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    The counter-argument might be that if you didn't request the alignment, then there would be no need to replace the tie-rod...
     
  17. jayman

    jayman Senior Member

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    Well, if the toe has never been adjusted, probably the tie rod is seized/rusted.

    One thing I have done on my vehicles is to apply a liberal coating of Fluid Film, or LPS 3, to the adjusting sleeve for the tie rod end. We have potholes up here that can swallow a tire, so at least with my former Prius, it needed an alignment twice a year

    So far the FJ has not, except for an initial adjustment: it wandered left when new

    Did you show the video to the ER staff?
     
  18. efusco

    efusco Moderator Emeritus
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    Bite your tongue Patrick! I'm just going with the idea that they were doing a thorough 100k mile inspection and noticed it!
     
  19. jayman

    jayman Senior Member

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    Oh, the web we weave sometimes ....
     
  20. efusco

    efusco Moderator Emeritus
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    Some of you saw this on FB, but the 2009 rental Prius they gave me has the original "fix" that Toyota proposed, though not how I would have implemented it. Notice that they just cut holes in the mat instead of using the reinforced preexisting holes! Lovely eh!
    [​IMG]