2013 Prius C type three power door lock problem

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by rshippr, Feb 12, 2018.

  1. rshippr

    rshippr New Member

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    Feb 12, 2018
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    Location:
    Racine WI
    Vehicle:
    2013 Prius c
    Model:
    Three
    My son has 2013 Prius C three, that he bought brand new. He works full time and goes to school part time. don't get much time to work on his car because of his schedule. This is the problem: When he goes to lock or unlock his car the passgener and driver side doors will not open with or without the remote. Any suggustion?
     
  2. Skylis A

    Skylis A Senior Member

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    Location:
    Maine
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Has the key battery been replaced? Back when I had a 2013 Prius c 3, I needed a replacement in late 2016-early 2017, but wait for more Prius c owners to chime in with their feedback (by the way, this is the Prime forum so let's see if a mod can get this moved). In the meantime, try to use the metal stick key (the actual key, or fob), that is stored inside of what you think of as the "car key" with the lock/unlock buttons on it, and take the fob and use it on the driver side door lock to lock the doors.
     
  3. bisco

    bisco cookie crumbler

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    Vehicle:
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    Plug-in Base
    does the hatch open?
     
  4. FuelMiser

    FuelMiser Active Member

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    Touring
    When this happens, use the Report button and notify the Mods directly
     
  5. ztanos

    ztanos All-around Geek!

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    Vehicle:
    2012 Prius c
    Model:
    Four
    Door lock actuator... this is a common issue with the Prius C. Do a search, there's a thread where we give part numbers for replacement parts with 10 year warranties. You'll have to spend the hour to do it yourself for around $50, but if you take it to the dealer, they will charge you $200 for just the part.
     
  6. rshippr

    rshippr New Member

    Joined:
    Feb 12, 2018
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    Location:
    Racine WI
    Vehicle:
    2013 Prius c
    Model:
    Three
    Yes the hatch open with the remote
     
  7. ztanos

    ztanos All-around Geek!

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    Vehicle:
    2012 Prius c
    Model:
    Four
    To test my theory, sit in the car and press the lock button on the door. If I'm right, both drivers and passenger doors will still not lock or unlock, depending on which button you push.
     
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