2013 Prius touch screen and buttons surrounding not working

Discussion in 'Gen 3 Prius Main Forum' started by kiara bevacqua, Dec 1, 2024.

  1. kiara bevacqua

    kiara bevacqua New Member

    Joined:
    Dec 1, 2024
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    Location:
    California
    Vehicle:
    2013 Prius
    Model:
    Three
    My 2013 Prius touch screen is not responding when I touch it and the buttons surrounding the touch screen are also not working. The volume dial works to turn the radio up and down, but doesn't work when I press it to turn the radio off. I am trying to connect my new phone to the bluetooth, but am unable to because the audio button is not responding when I press it. Any ideas on how I can fix this? Thanks in advance!
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,597
    50,269
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    try pulling the fuse for a minute to reset it, or disconnect the 12v negative for a minute