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2013 Toyota Prius Plugin iphone, ipod Feature Not Working IOS8

Discussion in 'Gen 3 Prius Audio and Electronics' started by Valencia Orange, Oct 3, 2014.

  1. Valencia Orange

    Valencia Orange Member

    Joined:
    Dec 15, 2007
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    Location:
    Valencia, CA
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    I updated my iPhone 5C to the latest Apple software IOS8. Since I did this, the iPhone built in iPod, will not play when it is hooked up to the radio with the USB cable.

    The Toyota play screen shows the song, but when you hit play on the screen it does not play. There is no movement of the play bar, and no sound.

    I called Toyota, and it sounded like this was the first time they heard of this problem. After changing several settings on the phone, I was told Toyota will be having an Entune update coming out shortly to correct this problem.

    Is anyone else having this problem?

    Thank you in advance
     
    #1 Valencia Orange, Oct 3, 2014
  2. ggood

    ggood Senior Member

    Joined:
    Jan 17, 2004
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    Location:
    Houston, TX
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    It's a known problem with ios8 and several car makers' systems. Supposedly a fix is coming with 8.1.
     
    #2 ggood, Oct 4, 2014
  3. mrbigh

    mrbigh Prius Absolutum Dominium

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    Bump
     
    #3 mrbigh, Oct 4, 2014
  4. KennyGS

    KennyGS Senior Member

    Joined:
    Mar 28, 2014
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    Location:
    Keystone State
    Vehicle:
    2014 Prius
    Model:
    Five
    I have ios8 on my iphone5, but am having a slightly different issue. The phone works fine in iPod mode, but in bluetooth the sound needs to be dialed all the way up to hear the music. The level used to be on par before this update. It still works well as a phone through the hands free system and voice commands are fine.

    It appears that the ios8 update has possibly caused the volume level of music using the bluetooth to be abnormally low.
     
    #4 KennyGS, Oct 4, 2014
  5. Dark_matter_doesn't

    Dark_matter_doesn't Prius Tinkerer

    Joined:
    Aug 8, 2009
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    Location:
    Seattle, WA
    Vehicle:
    2010 Prius
    Model:
    IV
    In Bluetooth mode, the volume control on the iPhone is still working. Try turning up the volume on the iPhone.
     
    #5 Dark_matter_doesn't, Oct 12, 2014
  6. loxllxol

    loxllxol Junior Member

    Joined:
    Mar 16, 2014
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    Location:
    Rancho Palos Verdes, California
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Base
    I'm having this exact issue as well with the iPod functionality broken when I upgraded to iOS 8. Even with 8.1 this functionality is still broken.

    Any word on entire updates?
     
    #6 loxllxol, Nov 30, 2014
  7. HprDad

    HprDad Junior Member

    Joined:
    Sep 25, 2012
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    Location:
    WI
    Vehicle:
    2012 Prius
    Model:
    Four
    FWIW, iPhone 6, iOS v8.1.1, USB functionality works for music on my 2012 Four. Podcasts, though, will not play, and I need to switch to BT, along with the iPhone's podcast app. My iPod 4th gen, iOS v6.1.3, works fine for music & podcasts.
     
    #7 HprDad, Dec 30, 2014
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