2014 Hybrid - No Apps/Setup Phone Bluetooth Buttons Don't Work.

Discussion in 'Gen 3 Prius Audio and Electronics' started by mm505, Mar 16, 2020.

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  1. mm505

    mm505 New Member

    Joined:
    Mar 16, 2020
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    Location:
    Marietta, GA
    Vehicle:
    2014 Prius
    Model:
    Two
    New to forum. We got home with our 2014 Prius Hybrid and started to check out the Nav, Apps & Bluetooth setup. First off, I hit the APPS button and nothing happens. No change on the display. Go to SETUP and I get get the "General" "Bluetooth" "Phone" "Audio" & "Vehicle" buttons. I push the Bluetooth or Phone buttons and nothing happens. All the others work. I have gone through the menu and deleted all previous history from whomever had this vehicle before. Hoping to get answer here before I go back to dealer to have them check it out.

    Thanks!

    /\/\|k.e
     
    #1 mm505, Mar 16, 2020
  2. NewHybridOwner

    NewHybridOwner Active Member

    Joined:
    Nov 21, 2018
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    Location:
    W. Michigan
    Vehicle:
    2015 Prius
    Model:
    Four
    I don't think the Twos have navigation. Don't know about the other features.
     
    #2 NewHybridOwner, Mar 18, 2020
    Grit likes this.
  3. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
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    Plug-in Base
    tough one to diagnose over the internet. sounds like a bad display, but not sure. could just be a loose wire
     
    #3 bisco, Mar 18, 2020
  4. Kanaku

    Kanaku New Member

    Joined:
    Aug 3, 2020
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    Location:
    Dallas
    Vehicle:
    2014 Prius
    Model:
    Three
    Mine just started having this exact issue today. Did you find out what was wrong?
     
    #4 Kanaku, Aug 4, 2020
  5. Marsha T

    Marsha T New Member

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    Mar 8, 2021
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    Location:
    Georgia
    Vehicle:
    2015 Prius
    Model:
    Three
    I'm having the same problem with a 2015 prius Were you able to find a solution to the issue or did you have to take it to a dealership? I am not car or tech savvy.
     
    #5 Marsha T, Mar 8, 2021
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