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2014 Hyrbrid Battery Warranty

Discussion in 'Gen 3 Prius Main Forum' started by Jmonter2010, Sep 17, 2022.

  1. Jmonter2010

    Jmonter2010 New Member

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    My 2014 Prius battery is no longer keeping charged, based on Dr. Prius App it only has 45% capacity left. My mileage has been going down from 49MPG to around 30MPG. Took the car to the dealer and they tell me there is no test they can do to determine if the battery is bad since there is no error code. I'm buffle that Toyota would not have a testing procedure.
    The battery still under the 10yrs/150kmiles warranty my car has 108k but don't know how to get it replace if there is no warning lights or error codes.
    Does anyone that works at Toyota know how to obtain the warranty on the hybrid battery? Or if in fact the dealer is telling me the truth that ther is no testing procedure.

    Thanks.
     
  2. Tombukt2

    Tombukt2 Senior Member

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    Get in touch with Toyota motor sales USA and explain your plight like you're doing here You're registering 45% that's less than 50 if that's not going bad or heading south I don't know what is but the question is is what happens when it charges back up so in other words through cycling at the end of the cycle you're still at 45% capacity . Take it to a hybrid aftermarket battery rebuilder not necessarily a Toyota specialist but a hybrid battery specialist and let them put it on their fancy machine and run it through the paces right quick even if you pay 80 bucks for that or something and then take that paperwork to the dealer from your battery that's in your trunk and then get with Toyota motor sales USA or get a factory rep involved your local dealer is just a sales outlet you need to go a step above or maybe two steps get Toyota motor sales USA involved corporate not just your local idiots under the sign
     
  3. bisco

    bisco cookie crumbler

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    welcome!

    that is correct, toyota does not warranty battery degradation until it gets to a certain point where it will throw the code.
    the reason is simply money. all electric vehicles suffer battery degradation (and every product with a battery)
    they can't go replacing every battery that degrades, they would have to replace all of them.

    many things can contribute to poor mpg's, and it would be worth your while to look into everything.

    check the battery for corrosion, clean the cooling fan and intake grille, check for dragging brakes.
    consider the plugs, fuel injectors, coils, filters, oil level, tranny fluid, throttle body, maf, etc.

    the big one: clean the egr circuit! and check my signature to see if you have the updated rings and pistons

    all the best!(y)
     
  4. Tombukt2

    Tombukt2 Senior Member

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    And if you don't have upgraded rings and pistons don't put them in your existing engine buy an engine that already has them in which you may have to search for for a few minutes but now they should be popping up at the JDM importers pretty regularly because 2016-17 or whenever it was the Gen 4 came out is getting a little aged now so those engines are starting to flow into the US through the importers
     
  5. Jmonter2010

    Jmonter2010 New Member

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    Thank you for your reply, I do agree that there would be battery degradation as it starts to get old and that there are other factors that would cause lower MPG.
    In my case the Gas Engine is providing 90% of all the work, the battery has to be constantly bee recharging. It doesn't retain the charge long enough to assist the Gas engine


     
    bisco likes this.
  6. Jmonter2010

    Jmonter2010 New Member

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    Thank you for the reply, when the battery gets charge it would assist the gas engine for maybe a minute than would revert back to charging. I will look for a hybrid battery specialist as you suggested perhaps that will work in getting Toyota to do something about it.
     

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  7. Tombukt2

    Tombukt2 Senior Member

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    My kind of doubted as you see here all the experts and folks that have either been through this or spend a lot of time reading and talking to dealerships and warranty stations or what have you makes perfect sense in America no Toyota's going to be tough to get anything going on but if it is dead and it's not charging and doing anything with the electric motors very much and constantly recharging I would think you're in the warranty. So something has to happen I mean you're getting 30 mi to the gallon in a car that's supposed to get about 50 The only thing that seemingly wrong by your post is the batteries at 45% and pretty much stays there if it's constantly charging and discharging like this unless they're going to try and tell you you're inverters bad which I think that's your in warranty for that too and a gen three with your mileage
     
  8. bisco

    bisco cookie crumbler

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    can you have someone video the battery meter while you're driving?
     
  9. Jmonter2010

    Jmonter2010 New Member

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    I took the car for an oil change and apparently the mechanic saw the history of my complaint about the battery, in his report he said Hybrid Battery Fan Dirty or clogged and filter may ne dirty need to perform HV fan cleaning and replace filter as a first step.
    Well I took a look at the fan and I alway clean the filter so I knew ut wasn't the filter. The fan is completely clean no built up. Not sure how the mechanic came up with the battery is overheating. Based on an 83miles trip on 10-12-22 the max temp the battery got was 113degF.
     

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    #9 Jmonter2010, Oct 12, 2022
    Last edited: Oct 12, 2022
  10. bisco

    bisco cookie crumbler

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    yeah, they're just looking to make some more money off you
     
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  11. Mendel Leisk

    Mendel Leisk Senior Member

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    Post a Dr Prius screen shot, just the basic assement screen that shows block voltages and resistance? Might be helpful to some in the know here.

    Drive like you stole it, till it does throw a code??