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2017 Prius side rear black panels film peeling off!

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by dmh1026, May 5, 2020.

  1. dmh1026

    dmh1026 Junior Member

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    Has anyone else had this problem? The rear black panels behind the rear doors film is peeling off due to the sun I guess.
     

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  2. Mendel Leisk

    Mendel Leisk Senior Member

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    Yeah there's been a couple of threads. Maybe someone more 4th gen centric recalls specifics.
     
  3. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    Some got the panels replaced bather dealer at no charge as a courtesy. Some purchased replacement panels and installed them themselves. It is worth asking your dealer for help, but I don't think that there is any actual recall from Toyota. There are threads with part numbers available on this site...
     
  4. dmh1026

    dmh1026 Junior Member

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    Thanks!
     
  5. jcs012

    jcs012 Junior Member

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    Oh God, this is the same thing happening to my Prius! Glad to know I'm not alone and that they can be replaced easily.
     
  6. aznbokchoy

    aznbokchoy New Member

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    Can I just spray paint a clear coat after I sand all the peeling down?
     
  7. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    Yes. But I think that you will have to spray a color first. sanding the blemished areas would remove the color and make it look mottled.
     
  8. Esolis

    Esolis New Member

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    Same two mine, both rear panels start peeling. I took the car to Toyota Riverside but they said these parts are only cover in the first 36000 miles; extended warranty doesn't cover stetic defects. Replacing both panels is around $400.00
     
  9. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    Panels can be found on eBay for $50 to $75 dollars each. Easy to remove the old and install the replacements...
     
  10. bethanyhouse8

    bethanyhouse8 New Member

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    Both black panels peeling 1 inch from top down at the same time. I paid $850 plus to have car spray protection. I filed the warranty thinking it was covered for 5 yrs and the company said it wasn't covered. Makes my 2016 prius four look like a damaged car. Horrible. I don't know if Toyota will replace since it's a factory problem.
     
  11. bethanyhouse8

    bethanyhouse8 New Member

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    After being rejected by car protection and so upset I started noticing other prius four like mine when passing by they are peeling also. We need to complain to Totota. It's a issue and it's not our fault from the sun.
     
  12. Haji1987

    Haji1987 Junior Member

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    I just noticed mine chipping just like that on one side last week. 2017 prius 3 touring and I am at 38k miles. I went to the dealership today and got turned down because i was past 36k miles. Looks like this is a common problem. This is so annoying.
     
  13. Karen Lynn

    Karen Lynn Junior Member

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    I'm having the exact same issue with my 2016 Prius. I have the extended warranty. I wonder if it will be covered?
     
  14. KaiKai

    KaiKai New Member

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    I called to the Toyota Customer Support after being rejected at the dealership. Customer service told me they currently do not have solution for this, but will forward my case to upper management. I think if we all call and complaint this issue to Toyota, maybe they will finally do something about it.
     
  15. morningsun

    morningsun Junior Member

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    My sister and I both bought a Prius Prime 2017 model during 2018 and both has this issue. She lives in Vegas and I live in LA. My has 37K miles and my sister has 25K miles. Doesn't seem like heat is the cause here. I also called Toyota Customer Support and they couldn't provide any help and can't even point me to a department where I can start some sort of campaign to have this recall. Totally agree, it makes a 3 year car look so dam old. We need to petition to have this taken care of.
     
  16. Mendel Leisk

    Mendel Leisk Senior Member

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    You seriously thought they might help with that?
     
  17. Sophia G.

    Sophia G. New Member

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    What is this panel called, so I can look for it? Thanks
     
  18. Sophia G.

    Sophia G. New Member

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    Just found this. Looks pretty simple to replace, now I just have to find the part.

     
    AJ11235 likes this.
  19. dmh1026

    dmh1026 Junior Member

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    Update: I ordered the replacements and it looks like a new one! Have to replace the silver wheel inserts next.
     
  20. dmh1026

    dmh1026 Junior Member

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