2017 Prius v never had oil change

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by Service_Newbie, Nov 2, 2018.

  1. Service_Newbie

    Service_Newbie New Member

    Joined:
    Nov 2, 2018
    4
    1
    0
    Location:
    Maryland
    Vehicle:
    2011 Prius
    Model:
    Two
    Hello, my question concerns a 2017 Prius v that I was thinking of buying... until I asked about its service records. The car has 13,725 miles on it. The dealership purchased it at an auction for leased vehicles. The Carfax report does not show any service records. So there is no way to know if the person(s) leasing the car ever had the oil/filter changed. The dealership changed the oil/filter after purchasing the car recently.

    Would this be a deal breaker for you? Assuming the car never had an oil/filter change until 13,725 miles, how might this have affected the engine or how might it potentially affect the engine going forward? Is there any way to tell now if there will be problems ahead?

    Also I have no idea if Carfax would usually have a record of all servicing - can you advise?
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    71,525
    28,847
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Nah, that would be the least of my worries
     
  3. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    2,451
    490
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    The Prius v OCI is 10,000 miles for synthetic oil, 5,000 miles for conventional.

    Go to the Toyota Owners site: Toyota Owners Official Web Site

    And input the VIN to see if there is any periodic maintenance information on file.
     
  4. Usle

    Usle Member

    Joined:
    Sep 21, 2018
    177
    73
    0
    Location:
    Me
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    Plug the vin into Toyota's website to see the service record, carfax may not be current.
     
  5. Prodigyplace

    Prodigyplace Senior Member

    Joined:
    Nov 1, 2016
    8,801
    8,586
    0
    Location:
    Central Virginia
    Vehicle:
    2017 Prius
    Model:
    Two
    There is no way to know. I change my own oil. It would not show up on any service records.
     
    scona and Mendel Leisk like this.
  6. Service_Newbie

    Service_Newbie New Member

    Joined:
    Nov 2, 2018
    4
    1
    0
    Location:
    Maryland
    Vehicle:
    2011 Prius
    Model:
    Two
    Thank you so much to both of you who suggested checking the VIN at Toyota's website. I did, and in fact the car had maintenance visits at the Toyota dealership right on schedule. So there is no problem! (Except I do wonder about the comment, "Nah, that would be the least of my worries..." but at least I can cross the maintenance worry off my list.)
     
    Air_Boss likes this.
  7. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    7,997
    4,343
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    I suppose if you are concerned now, pre-purchase?
    Then I would pass, because there is no way of really knowing or settling definitively what you are concerned about.

    At the core?
    Less than 14,000 miles, and simply assuming no Oil Change has been done, well, I do think their are BIGGER red flags than missing oil change data.

    I'm assuming when you say "Dealership" you aren't talking about a Toyota Dealership, because to my knowledge Toyota dealerships do not go to auctions to purchase auctioned vehicles.

    The base fact that it is a lease returned vehicle with 13,725 miles on it, that has ended up at an auction would be my biggest concern. The fact that I couldn't track down Oil Change or maintenance history would be secondary.

    If you are determined to purchase?
    I'd want an independent evaluation and check.
     
  8. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    2,451
    490
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Even if you do your own or have a non-dealer mechanic do your maintenance, you can enter that information via the Owners Site...
     
  9. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    2,451
    490
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five

    OTOH, if the dealer is willing to give it a "Toyota Certified Pre-Owned" imprimatur and warranty, why not?
     
  10. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    7,997
    4,343
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    The assumption I'm making here, is that it is NOT a Toyota Dealership.
    I don't think Toyota Dealerships go to "Auto Auctions" to purchase lease returned vehicles.
    The bigger concern to me, is why a lease returned vehicle with less than 14000 miles would end up in an auto auction.

    If I'm wrong, and this is a Toyota dealership and a Certified Pre-Owned warranty is being offered? That changes the equation somewhat.

    But my bottom line, is you shouldn't really enter into a deal that you have worries or concerns about BEFORE you've even done it. If not knowing the maintenance history is a concern?
    Then pass.
    Used Prius are not so rare. You should be able to find one with a maintenance paper trail. Perhaps one that did not end up in an Auto Auction.
     
  11. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    2,451
    490
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Personally, at this point in time, I would be more worried about it being a concealed flood vehicle than about the OCI.
     
    #11 Air_Boss, Nov 2, 2018
    Last edited: Nov 2, 2018
    SZR and Leadfoot J. McCoalroller like this.
  12. Usle

    Usle Member

    Joined:
    Sep 21, 2018
    177
    73
    0
    Location:
    Me
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    I don't know of any auto dealer that doesn't go to auto auctions, they sell their trade-ins and buy anything they can make a profit on, business is business.
     
    Air_Boss likes this.
  13. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

    Joined:
    May 12, 2018
    667
    569
    1
    Location:
    Pennsylvania
    Vehicle:
    2018 Prius c
    Model:
    Two
    So how did the dipstick look? I've seen >13k mile oil that easily passed a simple appearance & odor test, and I've seen 4k oil that looked like a chocolate milkshake & smelled like straight gasoline.

    Records are important, but look closely at the car.
     
    Mendel Leisk and Air_Boss like this.
  14. Service_Newbie

    Service_Newbie New Member

    Joined:
    Nov 2, 2018
    4
    1
    0
    Location:
    Maryland
    Vehicle:
    2011 Prius
    Model:
    Two
    Thanks for all of your input. As I noted in my follow-up (above), I did find maintenance records through the Toyota site, so that is no longer a concern. But I did not realize I should be concerned about the vehicle going through an auction. I notice now upon looking at the service records that the vehicle was leased and serviced at a dealership in Tennessee. I don't know how it ended up being auctioned and then at a Virginia used car lot (not a Toyota dealership; in fact it is the only Toyota on the lot, as I recall).

    Could you let me know why there might be concerns about a concealed flood?
    If someone ends a lease after a year or so, what usually happens to the leased vehicle?
     
  15. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    2,451
    490
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Generally, you want to be sure that there is no evidence of water intrusion to electrical connectors outside and particularly inside the engine compartment and chassis, say, under the rugs. If water infiltrates connectors or harnesses, bad things happen. I don't know if Tennessee requires titles be branded in the event of water/flood damage.
     
  16. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

    Joined:
    May 12, 2018
    667
    569
    1
    Location:
    Pennsylvania
    Vehicle:
    2018 Prius c
    Model:
    Two
    Not all the metal on a typical car is treated for corrosion resistance.

    Generally everything on the exterior & undercar, but it's expensive to do everything. They never do the seat springs. So when I suspect a flood, I wipe a clean, soft white rag under the front seats, touching the steel springs.

    If it comes back orange, I know to walk away. There are other tests, but that one has served me well.

    There was a car up for somebody's consideration on this board the other day- they'd found heavy rust on the engine mount. Road salt never comes up that high, but floodwater can.
     
  17. Mendel Leisk

    Mendel Leisk Lapsed Cargo Cultist

    Joined:
    Oct 17, 2010
    28,786
    18,025
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Years back I noticed on a car (my son was shopping) the seat holddown bolts were all rusty. We weren't really interested in it, but it's little clues like that.
     
  18. Usle

    Usle Member

    Joined:
    Sep 21, 2018
    177
    73
    0
    Location:
    Me
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    Just ignore the "Nah, that would be the least of my worries" comment, glad you found the service history, that model gets grabbed and used to become a taxi, say you put on 50- 100,000 miles, you can sell it to be a taxi then.
    Enjoy.
     
    #18 Usle, Nov 3, 2018
    Last edited: Nov 3, 2018
  19. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    7,997
    4,343
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    They may wholesale out some of their less desirable trade ins, BUT a 2017 Prius with less than 14000 miles? That's a trade in/sell it deal, for a Toyota Dealership. So there's a red flag as to WHY it was sitting at an auction.

    I'd actually be MORE suspicious now as to why it ended up at auction and a world away from where it was leased, now that the maintenance records have been determined.
    Typically newer used vehicles with low miles DON'T end up at auction.
     
    Air_Boss likes this.
  20. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,336
    1,364
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
Loading...